Mobile Apps: what users complain about
Each page is a problem many people hit with a product they already use — a pain point, not a startup idea on its own. Ranked by score; pages that are ideas carry their own label.
Notability: AI Notes & PlannerFrequent Crashes in Notability App
Users are experiencing frequent crashes and technical issues with the Notability app, which has led to frustration despite their previous satisfaction with its features. This instability undermines the value of the app, causing users to reconsider their investment in it.
FPT Play: Phim, Anime, Bóng ĐáLive stream lags, black screens, and continuous buffering
Users experience severe disruptions and technical flaws—such as constant buffering, lagging, connection drops, sudden black screens, and disappearing content—even when paying for VIP subscriptions. Additionally, the application lacks a Picture-in-Picture (PiP) mode, preventing users from multitasking while watching content.
Notability: AI Notes & PlannerMissing Notes After Backup Issues
Users are experiencing issues with missing notes in the Notability app, even after backing up their files. This leads to frustration as notes can disappear or be automatically deleted, requiring manual recovery from backup sources.
ZaloMessaging & Social Media: Financial Loss from Unreceived Payment Codes
Users are experiencing frustration and distrust due to issues with payment processing and the reliability of receiving transaction confirmations, such as OTP codes. Many report being charged without receiving the expected services or support, leading to accusations of fraudulent practices.
Logging into VNeID on New Phones
Users are experiencing difficulties logging into the VNeID application on new devices or after losing their phones. Common issues include not receiving verification codes and problems with NFC authentication.
ChatGPTEffective Application Error Resolution
Users are experiencing frequent and frustrating errors when trying to access and use the app. These issues include violations, repeated mistakes, and a lack of effective support for troubleshooting.
Voice Recorder Lite: Record HDFrustration with Limited Free Features
Users are frustrated with the app's limitations, particularly the inability to access essential features without upgrading to a costly Pro version. This has led to dissatisfaction due to poor functionality, intrusive ads, and a lack of basic sharing capabilities, rendering the app ineffective for their needs.
iFax App Send Fax From iPhoneiFax App Reliability Issues
The iFax app consistently fails to function as intended, leading to user frustration and dissatisfaction. Many users report wasted time and money due to poor performance and low-quality output.
ZaloIncoming calls and messages do not notify
Users frequently experience issues with missed calls and messages on the app, often requiring them to reopen the application to respond. This results in significant frustration due to the unreliability of notifications and communication features.
Udemy Online Video CoursesUnusable Mobile App Experience
The mobile app experiences significant usability issues, rendering it frustrating and often unusable for users. Common complaints include glitches, poor search functionality, and difficulties accessing purchased content, leading to a preference for using the website instead.
Email - Edison MailUnreliable Email App Performance Issues
The app has become increasingly slow and unreliable, making it difficult for users to access and respond to emails efficiently. Frequent glitches, connection issues, and poor performance have led to frustration and a search for alternative email providers.
Invoice2go: Easy Invoice MakerTime-saving app features
Users are frustrated with features that do not function as intended, leading to significant time wasted. This dissatisfaction is compounded by the inability to easily disable or remove problematic features, resulting in a negative overall experience.
SalesforceMobile app stability and functionality improvements
Users experience significant challenges with the Salesforce mobile app, which is often laggy and prone to crashing, particularly during record updates. Additionally, the app's limited functionality and poor layout compared to the web browser version further exacerbate the user experience.
QR Code Reader ·Frustration with Persistent Ads After Payment
Users are frustrated with the persistent and intrusive ads that disrupt their experience, even after paying for ad removal. Despite the option to eliminate ads, many find that the functionality remains compromised, leading to a cycle of annoyance and dissatisfaction.
Microsoft PlannerUnreliable Task List for Mobile Use
Users experience significant reliability issues with Microsoft Planner, making it nearly unusable for managing tasks on mobile devices. This poor performance leads to frustration and limits users' ability to effectively utilize the app for their task management needs.
Mobile Carrier Billing Errors
Users experience technical errors and interface limitations when attempting to add, change, or use specific carrier billing methods like Viettel and Vinaphone, and struggle with account payment restrictions or accidental deletions. These issues prevent them from successfully completing transactions or managing their payment options.
Transition from ChatGPT to Gemini
Users are transitioning from ChatGPT to Gemini, indicating dissatisfaction with their current experience. This shift suggests that Gemini may be addressing specific needs or preferences that ChatGPT is not meeting.
Evernote: AI Notes & NotebookBuggy mobile app functionality
Users are experiencing significant frustration due to persistent bugs and instability in mobile apps, which hinder essential functionalities like saving notes and accessing features. Despite the introduction of unwanted AI features, long-standing issues remain unresolved, prompting users to consider switching to alternative platforms.
Downloading apps on smart TVs
Users struggle to download or access desired applications, such as app stores and streaming services, on their smart televisions. Consequently, they are unable to watch live television, sports, or specific channels due to these missing applications.
USPS Mobile®Frustrating mobile app experience
Users find the USPS Mobile® app to be ineffective and frustrating, often describing it as pointless and a terrible user experience. Many complaints highlight that the app simply redirects users to Safari, undermining its intended purpose.
Mile Logger - Mileage trackerMissing mileage write-offs due to app errors
The app is experiencing significant reliability issues, resulting in missing trips and lost data, which leads to uncertainty about accurate mileage tracking. Users are frustrated and concerned about potential financial losses due to these inaccuracies and the app's failure to function properly.
Notability: AI Notes & PlannerApp freezing and crashing issues
Users are experiencing significant frustration with the Notability app due to frequent freezing, scrolling issues, and crashes following a recent update. This has led some long-time users to consider switching to alternative note-taking solutions.
ScanGuru: PDF Scanner AppDifficulties in Canceling App Subscriptions
Users are frustrated with the difficulty of canceling subscriptions for mobile apps, leading to wasted time and dissatisfaction. The cancellation process is often misleading and complicated, leaving users feeling trapped in unwanted subscriptions.
DU Recorder - Screen RecorderApp glitches and recording issues
Users are experiencing significant glitches with the app, leading to issues such as lost recordings and functionality problems. These technical difficulties are causing frustration and dissatisfaction among long-time users who previously enjoyed the app.
GroupMeFrustration with GroupMe App Performance
Users are experiencing significant frustration and disappointment with the GroupMe app, citing issues that prevent them from accessing important work-related updates and communicating effectively with their teams. Many users describe the app as broken or useless, highlighting a pervasive inability to join groups or receive messages.
Mile Logger - Mileage trackerExport function crashes in app
Users are experiencing consistent crashes when attempting to export files from the app, rendering it largely ineffective for their needs. This issue persists despite updates intended to fix bugs, leading to significant frustration among users.
MLS-TouchGlitchy MLS-Touch App Experience
The MLS-Touch app is plagued by frequent crashes, lag, and connectivity issues, leading to significant frustration among users. Despite paying a substantial amount for MLS access, users find the app unreliable and cumbersome to use.
Mailchimp Email MarketingDifficulty Modifying Templates on Mobile Devices
Modifying templates and managing contacts on mobile devices is highly challenging due to frequent app freezes and limited functionality. Users find it nearly impossible to effectively perform these tasks without access to a PC.
Pure Tuber it: Music PlayerExcessive ads and lag
Users experience severe frustration due to an overwhelming amount of disruptive advertisements and poor app performance that causes lagging and slow speeds. These issues ruin the user experience, making the application extremely inconvenient and unpleasant to use compared to how it used to be.
UKG ProUKG Pro App Crashes and Freezes
UKG Pro is experiencing significant functionality issues following a recent update, preventing users from logging in and causing the app to freeze or crash. These problems are leading to frustration as users are unable to access essential features and information.
ZaloFrustrating login and account recovery process
Users face severe friction, errors, and financial extortion when attempting to log in, recover forgotten passwords, or update the application. These barriers frequently result in lost message data and inaccessible accounts.
ZaloMobile App Plagued by Technical Failures
Users frequently experience continuous technical failures, including wallet connection issues, page loading errors, and disruptive update bugs. Additionally, the lack of reliable offline data storage makes current app usage overly inconvenient.
Notability: AI Notes & PlannerApp Store subscription model backlash over locked features
Legacy users who previously purchased an app are losing access to free editing, new features, and previously owned content after the developer transitioned to a mandatory subscription model. This transition violates App Store guidelines (section 3.1.2(a)) because it removes features from customers who already bought the application.
Microsoft AuthenticatorProduct support for frustrating app loops
Users are experiencing significant frustration with the product due to persistent loops that leave them feeling trapped. Additionally, there is a lack of support available to help them navigate these issues.
X-VPN: VPN Fast & SecureExcessive video ads and frequent unexpected disconnections
Users experience frequent disconnections, poor connectivity, and unreliable performance that disrupt usage. Additionally, the application is heavily disrupted by excessive, forceful, and inappropriate advertisements alongside restrictive session time limits.
Microsoft AuthenticatorAccount recovery issues after phone migration
Users experience significant frustration and data loss when attempting to access their accounts after switching to a new device, often finding that accounts disappear or fail to transfer correctly. This process is further complicated by malfunctioning authentication apps that trap users in endless verification loops or lock them out entirely.
Notability: AI Notes & PlannerSevere lagging after recent app update
Users are experiencing ridiculous lagging and rendering the Notability: AI Notes & Planner application unusable since the new update, particularly when using the scribble feature. Consequently, customers are demanding an immediate fix or a rollback to the previous version.
MessengerMultiple Errors in Messaging Application
There is a persistent issue with numerous errors occurring frequently across the platform. Users are experiencing ongoing problems that hinder functionality, such as difficulties in sending messages and unresolved bugs.
Mico - Widget & Live WallpaperToo Many Annoying Ads
Users are frustrated with excessive advertisements that waste their time and hinder app functionality. Despite having a strong internet connection, they experience issues such as slow downloads and app errors, leading to a negative overall experience.
Email - Edison MailEmail connectivity and sync issues
Users are experiencing persistent connectivity issues with the Edison email app, leading to frequent disconnections and errors that hinder their ability to access their email. Despite updates intended to resolve these problems, the situation has worsened, prompting users to consider switching to alternative email clients.
Lack of Privacy and Tracking Features
Users across various smartphone brands and operating systems are unable to locate or access specific built-in tracking and privacy features on their devices. Additionally, some experience functional limitations when trying to share media or manage friendships on social media platforms like TikTok and Facebook.
Microsoft TeamsMicrosoft Teams app crashing issues
The Microsoft Teams app is consistently failing to open and crashes immediately upon launch for multiple users. This issue has persisted for weeks, impacting both work and educational activities.
Record it! :: Screen RecorderScreen recording app dissatisfaction
Users express significant dissatisfaction with the app, citing issues such as poor performance, loss of recorded content, and limitations on recording duration. Many recommend seeking alternative applications due to their negative experiences and perceived value.
Mimo: Learn Coding/ProgrammingApp Error Message Troubleshooting
Users are experiencing a persistent error message stating "oops something went wrong," which prevents them from accessing the app. Despite attempts to resolve the issue through reinstalling and other troubleshooting methods, the problem remains unresolved.
HeeSay:Blued Gay Chat & DatingAd Blocking in Mobile Apps
Users are frustrated by the excessive number of advertisements in mobile apps, which disrupt their experience and make usage uncomfortable. Additionally, there is a strong sentiment against the requirement to purchase a subscription to block these ads, coupled with difficulties in canceling subscriptions and obtaining refunds.
Vui - Chạm là có lươngUnannounced App Maintenance
Users are experiencing frustration due to unexpected app maintenance and a lack of communication from the service provider. This has led to issues such as app malfunctions, unresponsive customer service, and concerns about the legitimacy of the application.
Hootsuite - Social Media ToolsApp functionality and login issues
Users are experiencing significant issues with the mobile app, particularly related to functionality and login problems. This dissatisfaction is leading some to consider switching to alternative platforms.
Edu.OneLogin Issues and App Performance
Users are experiencing significant login issues and frequent errors with the mobile app, preventing access to essential features. This has led to frustration and dissatisfaction, as users are unable to register or utilize the app effectively despite paying for its services.
ZaloMissing call notifications and disappearing messages or files
Zalo is experiencing significant issues with message notifications and synchronization, leading to users missing important messages and facing frustration with the app's reliability. Additionally, users report problems with lost messages despite having backup settings enabled, further exacerbating their dissatisfaction.
Google Tasks: Get Things DoneImproved Features for Google Tasks
Google Tasks: Get Things Done is hindered by a lack of essential features, including sharing capabilities and the ability to edit or reorder tasks. Users find the app restricted and clunky, leading to a poor overall experience due to its inadequate UI/UX.
Vietnamese AI feature experience on Galaxy S24
Users experience confusion and frustration when specific advertised AI features—such as transcription in notes, call support, clothing removal, and chat translation—are missing or difficult to locate on their devices despite general content highlighting these capabilities. Consequently, they actively question how to access these tools or report their absence during practical usage.
Notability: AI Notes & PlannerInefficient note-taking after frustrating update
Users are experiencing significant frustration with the recent update to Notability, which has rendered the Apple Pencil unusable and disrupted efficient note-taking. The changes have led to a cumbersome user experience, with no option to disable the new features that many find annoying.
Face ID Issues on Mobile Devices
Users are experiencing persistent issues with Face ID functionality on their mobile devices. They are seeking assistance and potential repair options for these problems.
Mile Logger - Mileage trackerMileage tracking app issues
The Mile Logger app fails to function properly, with users reporting that it does not track mileage at all. Additionally, there is no option for manual input, further limiting its usability.
WhatsApp MessengerWhatsApp Messenger Login Issues
Users are experiencing significant login issues with WhatsApp Messenger, including delays in receiving verification codes and failures in the call verification process. Additionally, there are complaints about the app's overall performance and security vulnerabilities.
Lotus Flow - Yoga & WorkoutUser-friendly Yoga and Workout App
Users are frustrated with the Lotus Flow app due to its lack of transparency regarding in-app purchases and a convoluted password recovery process. Additionally, the limited communication options with customer support contribute to a negative user experience.
NurseGrid Nurse Shift CalendarLogin and loading error issues
Users are experiencing frequent errors and login failures with the app, leading to frustration and inconsistent access to their calendars. This ongoing issue includes problems with loading and refreshing, often resulting in an empty calendar display.
Google Tasks: Get Things DoneGoogle Tasks App Crashing Issues
Google Tasks: Get Things Done is experiencing persistent crashing issues. Users report repeated failures despite attempts to resolve the problem through various troubleshooting methods.
GroupMeGroupMe app lag and performance issues
The app is experiencing significant lag and performance issues, particularly after the most recent update. Users are frustrated as these problems hinder their ability to communicate effectively, impacting their reliance on the platform.
QuickBooks WorkforceFrequent Sign-In Issues and App Frustration
Users are experiencing significant frustration with the app, primarily due to frequent sign-in issues that disrupt their usage. Additionally, the app's performance problems, such as manual syncing and battery drain, exacerbate the overall negative experience.
The rest of this category
Ranked by Opportunity Score, thinly evidenced pages last
- 61Offline Access for Mobile Apps25.8
- 62Edison Mail User Frustrations25.2
- 63App needs essential features and improvements23.5
- 64Unsubscribe Options for PDF Scanner App23.0
- 65Inconsistent push notification functionality22.6
- 66Paycor Mobile app login issues21.2
- 67DU Recorder app issues and concerns22.2
- 68App performance and availability issues21.3
- 69Terrible Stripe dashboard mobile app experience23.6
- 70App crashing with unidentified error24.7
- 71Inaccurate Measurement App Frustrations22.9
- 72Frustrating technical glitches in screen recording apps27.6
- 73Poor mobile app experience24.4
- 74Selling inbox information and accessing user data23.5
- 75Unreliable cross-device note synchronization19.5
- 76Incorrect notifications count in Edison Mail24.2
- 77Reliable Group Messaging Solution24.3
- 78Deletes scheduled posts and drafts unexpectedly24.8
- 79Lost Audio Files and Data Recovery23.2
Other categories
Every tracked market
Top score in this category: 38.5.