Creator tools: Refund issues with payments
Users are experiencing frustration and confusion regarding unexpected charges and difficulties in obtaining refunds for subscriptions or payments. Many individuals feel trapped in a cycle of trying to resolve these issues without clear support or communication from the service providers.
7 different people have complained about this since 24 Feb 2021, most recently on 06 Apr 2026.
No new posts for 202 days. This may have been fixed, or people stopped writing about it — the evidence below is from before 06 Apr 2026.
- “We were going crazy trying to figure out where this $63.80 charge came from, it was done today I cancelled it today I want a full refund!!”
- “I downloaded the app and forgot to cancel the subscription and they charged me £90, I have no way of contacting you but please refund me my money I never used it as it was not what I needed and I am not going to use it”
7 people in 7 posts across 1 source · 0 in the last 30 days, 0 in the 30 before
The pain
shares of 7 peopleWhat goes wrong, and for whom
- Who
- 7 people using Boon: AI Logo Maker & Design, DU Recorder - Screen Recorder, Voice Recorder & Audio Editor and Screen Recorder: Go Record
- What goes wrong
- Charged for subscription without consent2 people · 29%
- Since
- 24 Feb 2021 → 06 Apr 2026
Is this a startup idea?
Not directly. These are complaints about a product or service people already use — the fix belongs first to that provider.
- Complaints are about
- Boon: AI Logo Maker & Design, DU Recorder - Screen Recorder, Voice Recorder & Audio Editor and Screen Recorder: Go Record
- Looking for something else
- 0% want an alternative · 14% ask the provider for a feature
- What the numbers say
- Almost nobody is looking for a different product — people want this provider to fix it, not a new option.
The pain — what people say
Their asks, who is writing, and the posts themselves
What people were doing
Every post behind this page, by what its author was doing — and when each one was written
- Complaint686%
- Request114%
Sources
7 signals · 1 sources
Evidence
Raw public posts behind this opportunity — click through to the original
…o app support and I get transferred to Facebook. Are you serious??!! We were going crazy trying to figure out where this $63.80 charge came from, it was done today I cancelled it today I want a full refund!! You should be able to contact someone direct and not be transferred to Facebook. I’m very upset
…his app for. I’ve tried to get a technician to help but no response. Next step is attempting a refund. Any advice from successful users?
…I simply wanted a deers skull with MHO as a logo and it freezes up. How do I get a refund?
Asking howDU Recorder - Screen Recorder — Charges I downloaded the app and forgot to cancel the subscription and they charged me £90, I have no way of contacting you but please refund me my money I never used it as it was not what I needed and I am not going to use it
…id version to enable me to do just that and the app failed miserably. I’ve requested a refund.
Market and score
Products already there, how the score moved, and what it is made of
Opportunity history
Every score change is stored as a snapshot — click a sub-score to overlay it
Why did it move?
Score 24.9 → 25.0 · 16 Oct 2026, 03:00 → 04:15 UTC
How the score was measured38 measured values behind the seven sub-scores · each shows the value, then the points it earned out of 100Show ↓Hide ↑
Questions about this idea
- Is Creator tools: Refund issues with payments a startup idea?
- Not directly. These are complaints about a product or service people already use, and the fix belongs first to that provider. The page shows what is frustrating users and how badly — not an open market to start a company in.
- How many people have this problem?
- 7 different people described it independently, in 7 mentions, the earliest from 24 Feb 2021 and the most recent from 06 Apr 2026. The quotes, with dates and links to the originals, are in the Evidence section.
- Is this problem getting worse?
- Status: quiet — no new posts in the last 60 days. 0 people raised it in the last 30 days and 0 in the 30 days before; the status compares its share of everything collected from the same source, so collecting more or less cannot create a trend.
Adjacent opportunities
Nearest neighbours by embedding similarity
Have you run into this?
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