Accounting & invoicing: Invoicing and tax features are frustratingly inadequate
Users are experiencing significant frustration with invoicing and payment systems due to incorrect categorization, unexpected fees, and limitations on features that were once straightforward. This has led to feelings of disappointment and aggravation, as the tools intended to simplify invoicing are now perceived as cumbersome and unreliable.
159 different people have complained about this since 09 Jan 2012, most recently on 24 Oct 2026. 1 of them in the last 30 days.
- “The frustrating thing is that it doesn’t have all the full functions you would get when making an invoice on the desktop (ie.”
- “Attempted to log in via desktop which means downloading another ap to do so and still can't format the address on invoice template to look like it hasn't been designed by a 3 year old.”
- “With their recent major update - it is not only disorienting, it also has bugs and is missing key functions like the option to state the date you completed a service on your invoice.”
159 people in 159 posts across 2 sources · 1 in the last 30 days, 8 in the 30 before
The pain
shares of 159 peopleWhat goes wrong, and for whom
- Who
- 159 people using Invoice2go: Easy Invoice Maker, Square Invoices: Invoice Maker, Invoice Maker & Estimate App and Invoice Maker ▸ Invoice Simple
- What goes wrong
- Invoice2go: Easy Invoice Maker: No phone support and unresponsive chat19 people · 12%
- Invoice2go: Easy Invoice Maker: Account deactivated and funds withheld without reason18 people · 11%
- Invoice Maker & Estimate App: App blocked behind expensive subscription paywall13 people · 8%
- Invoice2go: Easy Invoice Maker: App crashes and freezes constantly11 people · 7%
- Since
- 09 Jan 2012 → 24 Oct 2026
Is this a startup idea?
Not directly. These are complaints about a product or service people already use — the fix belongs first to that provider.
- Complaints are about
- Invoice2go: Easy Invoice Maker, Square Invoices: Invoice Maker, Invoice Maker & Estimate App and Invoice Maker ▸ Invoice Simple
- Looking for something else
- 1% want an alternative · 10% ask the provider for a feature
- What the numbers say
- Almost nobody is looking for a different product — people want this provider to fix it, not a new option.
The pain — what people say
Their asks, who is writing, and the posts themselves
People are asking for
In their own words — asks pulled from the evidence, most-repeated first
“Attempted to log in via desktop which means downloading another ap to do so and still can't format the address on invoice template to look like it hasn't been designed by a 3 year old.”
“If you get denied for some bogus reason like I did after quadruple checking and even starting over twice, you’ll have to pay regardless of the lack in support pre or post tax filing”
“Invoice2go: Easy Invoice Maker — Heavily overpriced!!!.”
“With their recent major update - it is not only disorienting, it also has bugs and is missing key functions like the option to state the date you completed a service on your invoice.”
What people were doing
Every post behind this page, by what its author was doing — and when each one was written
- Complaint13686%
- Looking for an alternative21%
- Request1610%
- About price53%
Sources
159 signals · 2 sources
Evidence
Raw public posts behind this opportunity — click through to the original
…hen all the same functions are accessible through the Square POS app. The frustrating thing is that it doesn’t have all the full functions you would get when making an invoice on the desktop (ie. custom discounts). If you make up a custom amount then it shows up in your sales report as a separate item, not under your…
Frustrated…it up you can't even format an address properly to look professional. Attempted to log in via desktop which means downloading another ap to do so and still can't format the address on invoice template to look like it hasn't been designed by a 3 year old. Unsure if this is due to being a UK address rather than US but…
Doesn't work…o once you get familiar with the new layout, they move key functions. With their recent major update - it is not only disorienting, it also has bugs and is missing key functions like the option to state the date you completed a service on your invoice. When adding a service on the invoice their is not button to ‘save’…
Missing feature…es a new expense with a wrong date, wrong vendor, and wrong amount. If you thought I’d be better off manually uploading their PDF invoice to create a new expense, you’d be forgiven but still wrong. This STILL creates an expense with incorrect information, the most comical of which is changing the currency from USD to…
Manual workInvoice2go: Easy Invoice Maker — Latest update is unusable I rely on Invoice2go for my business, and the latest update renders the app entirely unusable. I have 99+ notifications (which don’t exist) which I can’t clear, and I can’t view any of my invoices nor mark them as paid, so clients are being sent overdue…
Strong complaint
Market and score
Products already there, how the score moved, and what it is made of
Opportunity history
Every score change is stored as a snapshot — click a sub-score to overlay it
Why did it move?
Score unchanged at 40.9 · 08 Nov 2026, 08:00 → 09:15 UTC
How the score was measured38 measured values behind the seven sub-scores · each shows the value, then the points it earned out of 100Show ↓Hide ↑
Questions about this idea
- Is Accounting & invoicing: Invoicing and tax features are frustratingly inadequate a startup idea?
- Not directly. These are complaints about a product or service people already use, and the fix belongs first to that provider. The page shows what is frustrating users and how badly — not an open market to start a company in.
- How many people have this problem?
- 159 different people described it independently, in 159 mentions, the earliest from 09 Jan 2012 and the most recent from 24 Oct 2026. The quotes, with dates and links to the originals, are in the Evidence section.
- Is this problem getting worse?
- Status: easing — a clearly smaller share than a month before. 1 people raised it in the last 30 days and 8 in the 30 days before; the status compares its share of everything collected from the same source, so collecting more or less cannot create a trend.
Adjacent opportunities
Nearest neighbours by embedding similarity
Have you run into this?
Written by readers, except comments marked Team, which are ours. Not part of the evidence above and not counted in any score.
Create a free account to answer — it takes a few seconds and brings you back here. Already have one? Sign in
Invoice2go users are having a tough time with invoices not reaching clients, leaving them unpaid for months. We've heard from 93 people about this issue. How long did it take you to resolve this, and what finally worked to get your invoices delivered?