Payroll & HR: Can't clock in and out properly
Users are frustrated with the app's poor performance, including slow loading times and frequent glitches that hinder their ability to clock in and out effectively. This leads to significant issues with attendance tracking and overall dissatisfaction with the payroll system.
38 different people have complained about this since 21 Mar 2021, most recently on 23 Oct 2026. 4 of them in the last 30 days.
- “This app should not exist at all I wish my work place would use a different payroll company .”
- “Well, one day on every pay period doesnt show up on the timesheet because it falls on the previous week which is extremely annoying.”
- “How could this app have so many good reviews it is absolutely garbage I wish my company would use quickbooks for payroll doesn’t track hours properly”
38 people in 38 posts across 2 sources · 4 in the last 30 days, 8 in the 30 before
The pain
shares of 37 peopleWhat goes wrong, and for whom
- Who
- 38 people using ADP Mobile Solutions, QuickBooks Workforce, Gusto Mobile and Paycom
- What goes wrong
- ADP Mobile Solutions: Clocking in or out fails or freezes7 people · 19%
- QuickBooks Workforce: Fails to clock in or out3 people · 8%
- QuickBooks Workforce: Extremely slow loading and app freezes3 people · 8%
- QuickBooks Workforce: Cannot add or edit timesheets3 people · 8%
- Since
- 21 Mar 2021 → 23 Oct 2026
Is this a startup idea?
Not directly. These are complaints about a product or service people already use — the fix belongs first to that provider.
- Complaints are about
- ADP Mobile Solutions, QuickBooks Workforce, Gusto Mobile and Paycom
- Looking for something else
- 0% want an alternative · 11% ask the provider for a feature
- What the numbers say
- Almost nobody is looking for a different product — people want this provider to fix it, not a new option.
The pain — what people say
Their asks, who is writing, and the posts themselves
People are asking for
In their own words — asks pulled from the evidence, most-repeated first
“How could this app have so many good reviews it is absolutely garbage I wish my company would use quickbooks for payroll doesn’t track hours properly”
“I hate this app I wish I could clock in on a potato”
What people were doing
Every post behind this page, by what its author was doing — and when each one was written
- Complaint3489%
- Request411%
Sources
38 signals · 2 sources
Evidence
Raw public posts behind this opportunity — click through to the original
…ULATIONS AND WILL BE THE LAST ONE TO SEND OUT T4 on last day of Feb . This app should not exist at all I wish my work place would use a different payroll company . The app is super slow and terrible Everytime you try to open it as if we have all the time in the world to deal with this . Anyhow if you are a company…
Wishes it existedWastes time…ay through Sunday in Pacific Time Zone. Why this makes a difference? Well, one day on every pay period doesnt show up on the timesheet because it falls on the previous week which is extremely annoying. Also, travel with my job, schedule changes, time zones change and unable to make any adjustments without having to…
FrustratedADP Mobile Solutions — Worst app doesn’t track hours properly How could this app have so many good reviews it is absolutely garbage I wish my company would use quickbooks for payroll doesn’t track hours properly
Wishes it existedStrong complaint…ficult to find what I needed because they use different descriptions. For example to verify your time you have to look for “enter time manually.” My time has already been entered when I clock in and out. So y would I go to enter time when I just need to “verify” Always gives warning about holidays even when you work…
Manual work…ig, but would love to see less of him and have the pages load faster. Also it would be nice if you could clock in/out from the main page instead of waiting for others to load
Market and score
Products already there, how the score moved, and what it is made of
Opportunity history
Every score change is stored as a snapshot — click a sub-score to overlay it
Why did it move?
Score unchanged at 31.6 · 08 Nov 2026, 08:00 → 09:15 UTC
How the score was measured39 measured values behind the seven sub-scores · each shows the value, then the points it earned out of 100Show ↓Hide ↑
Questions about this idea
- Is Payroll & HR: Can't clock in and out properly a startup idea?
- Not directly. These are complaints about a product or service people already use, and the fix belongs first to that provider. The page shows what is frustrating users and how badly — not an open market to start a company in.
- How many people have this problem?
- 38 different people described it independently, in 38 mentions, the earliest from 21 Mar 2021 and the most recent from 23 Oct 2026. The quotes, with dates and links to the originals, are in the Evidence section.
- Is this problem getting worse?
- Status: steady — no change the counts can show. 4 people raised it in the last 30 days and 8 in the 30 days before; the status compares its share of everything collected from the same source, so collecting more or less cannot create a trend.
Adjacent opportunities
Nearest neighbours by embedding similarity
Have you run into this?
Written by readers, except comments marked Team, which are ours. Not part of the evidence above and not counted in any score.
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ADP Mobile Solutions seems to have a recurring issue where the 'quick clock' feature tells you you're offline, regardless of the actual problem. We've heard from 25 people about this, and it's causing real headaches with attendance tracking. For those who've faced this, does it happen more often when you're on a specific phone or version of the app?