Notability: Notes & documents: Cannot log in and all previous notes have disappeared
Users experience persistent authentication failures and session disruptions, such as being forced to log in repeatedly or being unable to access their accounts altogether. Additionally, resetting passwords or updating login credentials frequently triggers severe data loss, causing previous notes, files, and entire account histories to disappear.
6 different people have complained about this since 09 May 2022, most recently on 25 Sept 2026.
- “It forces me to login once a while, which is really annoying.”
- “When I signed in using new password, all my previous notes have disappeared.”
- “I got an email saying someone in Iraq had logged in so like any good user I changed my password- then the nightmare happened… I log in with email and new password and it says it’s a new account!”
6 people in 6 posts across 1 source · 0 in the last 30 days, 2 in the 30 before
The pain
shares of 6 peopleWhat goes wrong, and for whom
- Who
- 6 people using Notability: AI Notes & Planner, Evernote: AI Notes & Notebook and iFax App Send Fax From iPhone
- What goes wrong
- Notes and folders automatically deleted2 people · 33%
- Since
- 09 May 2022 → 25 Sept 2026
Is this a startup idea?
Not directly. These are complaints about a product or service people already use — the fix belongs first to that provider.
- Complaints are about
- Notability: AI Notes & Planner, Evernote: AI Notes & Notebook and iFax App Send Fax From iPhone
- Looking for something else
- 0% want an alternative · 33% ask the provider for a feature
- What the numbers say
- Almost nobody is looking for a different product — people want this provider to fix it, not a new option.
The pain — what people say
Their asks, who is writing, and the posts themselves
What people were doing
Every post behind this page, by what its author was doing — and when each one was written
- Complaint467%
- Request233%
Sources
6 signals · 1 sources
Evidence
Raw public posts behind this opportunity — click through to the original. 1 post was held back as off-topic; all 6 still count toward the score.
Notability: AI Notes & Planner — Login issue It forces me to login once a while, which is really annoying. Sometimes it freezes during the login and I cannot access my notes.
Frustrated…tried to log in , my password was not accepted. I reset my password. When I signed in using new password, all my previous notes have disappeared. I am not able to access very important informations stored in Evernote . I tried the help section, but it’s not helpful at all . Kindly rectify this issue as early as…
Evernote: AI Notes & Notebook — Logged me out permanently?! I got an email saying someone in Iraq had logged in so like any good user I changed my password- then the nightmare happened… I log in with email and new password and it says it’s a new account! Can’t find ANY help for this …. Not sure what to do.
Notability: AI Notes & Planner — Mid at best I’ve had lag problems, login problems and yet they have tone audacity to not only raise their prices (they still haven’t fixed half the bugs impacting the game) images randomly delete, same with files. If you’re going to charge over 20$ for a note taking app at least act…
Notability: AI Notes & Planner — Disaster cloud service After they launched their own cloud, service problems start to appear sometimes you couldn’t login sometimes files get lost everything so messed up
Market and score
Products already there, how the score moved, and what it is made of
Opportunity history
Every score change is stored as a snapshot — click a sub-score to overlay it
Why did it move?
Score unchanged at 28.6 · 08 Nov 2026, 08:00 → 09:15 UTC
How the score was measured37 measured values behind the seven sub-scores · each shows the value, then the points it earned out of 100Show ↓Hide ↑
Questions about this idea
- Is Notes & documents: Cannot log in and all previous notes have disappeared a startup idea?
- Not directly. These are complaints about a product or service people already use, and the fix belongs first to that provider. The page shows what is frustrating users and how badly — not an open market to start a company in.
- How many people have this problem?
- 6 different people described it independently, in 6 mentions, the earliest from 09 May 2022 and the most recent from 25 Sept 2026. The quotes, with dates and links to the originals, are in the Evidence section.
- Is this problem getting worse?
- Status: steady — no change the counts can show. 0 people raised it in the last 30 days and 2 in the 30 days before; the status compares its share of everything collected from the same source, so collecting more or less cannot create a trend.
Adjacent opportunities
Nearest neighbours by embedding similarity
Have you run into this?
Written by readers, except comments marked Team, which are ours. Not part of the evidence above and not counted in any score.
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If you have run into this problem, what did you try?