Payroll & HR: Booking and scheduling features are outdated and confusing
Scheduling programs are outdated and confusing, leading to significant user frustration. Additionally, issues such as poor performance, lack of timely notifications, and bugs contribute to a negative experience that can impact employee management.
67 different people have complained about this since 27 Sept 2016, most recently on 03 Nov 2026. 7 of them in the last 30 days.
- “Homebase: Employee Scheduling — updating unavailability has a weird glitch and it's annoying.”
- “My main issue is with scheduling not only does it not tell you if your schedule changes or pushes notifications to remind you of your shift but I ran into a major bug that screwed me over and will get me in trouble with…”
- “WhenToWork Employee Scheduling — The app is broken after latest update.”
67 people in 67 posts across 2 sources · 7 in the last 30 days, 8 in the 30 before
The pain
shares of 67 peopleWhat goes wrong, and for whom
- Who
- 67 people using Homebase: Employee Scheduling, Planday Employee Scheduling, WhenToWork Employee Scheduling and InTime Scheduling
- What goes wrong
- WhenToWork Employee Scheduling: Recent update broke app functionality4 people · 6%
- Homebase: Employee Scheduling: App freezes or hangs on loading4 people · 6%
- UKG Pro: Schedule and calendar view is confusing3 people · 4%
- WhenToWork Employee Scheduling: Schedules and shifts do not display3 people · 4%
- Since
- 27 Sept 2016 → 03 Nov 2026
Is this a startup idea?
Not directly. These are complaints about a product or service people already use — the fix belongs first to that provider.
- Complaints are about
- Homebase: Employee Scheduling, Planday Employee Scheduling, WhenToWork Employee Scheduling and InTime Scheduling
- Looking for something else
- 0% want an alternative · 7% ask the provider for a feature
- What the numbers say
- Almost nobody is looking for a different product — people want this provider to fix it, not a new option.
The pain — what people say
Their asks, who is writing, and the posts themselves
People are asking for
In their own words — asks pulled from the evidence, most-repeated first
“Why is it that I pay a subscription for a time-clock/scheduling software, that then actively attempts (by sending annoying texts of other job openings) to get my employees to leave my company?!!!”
What people were doing
Every post behind this page, by what its author was doing — and when each one was written
- Complaint6191%
- Request57%
- About price11%
Sources
67 signals · 2 sources
Evidence
Raw public posts behind this opportunity — click through to the original
Homebase: Employee Scheduling — updating unavailability has a weird glitch and it's annoying Whenever I add new unavailability and I want to edit it or add another new unavailability after making one, the app doesn't allow me. There no feedback to tapping on either “add new” or the day of the week. Instead, I have to…
FrustratedPaycom — Paycom issues My main issue is with scheduling not only does it not tell you if your schedule changes or pushes notifications to remind you of your shift but I ran into a major bug that screwed me over and will get me in trouble with management because I checked the schedule after it was poster and it didn’t…
Missing featureWhenToWork Employee Scheduling — The app is broken after latest update Basically the screen scaling is all messed up and I can’t even access my schedule now. It’s really bothering me because I need to schedule ASAP
Strong complaintUrgentHomebase: Employee Scheduling — Recruiting text bloatware?! Why is it that I pay a subscription for a time-clock/scheduling software, that then actively attempts (by sending annoying texts of other job openings) to get my employees to leave my company?!!!
FrustratedWould payWhenToWork Employee Scheduling — Recent Update is terrible I can’t really look into any updated shifts being posted or assigned. Practically empty. I had to resort to using the website for clarity. Hopefully they fix this app soon for those that that view their shifts On-The-Go.
Strong complaint
Market and score
Products already there, how the score moved, and what it is made of
Existing solutions
Products people named in the evidence · high competition does not automatically mean a bad market
- Gustofound by web search
- Paycomfound by web search
- Wheniworkfound by web search
- Ripplingfound by web search
- Apspayrollfound by web search
Opportunity history
Every score change is stored as a snapshot — click a sub-score to overlay it
Why did it move?
Score unchanged at 47.5 · 08 Nov 2026, 08:00 → 09:15 UTC
How the score was measured38 measured values behind the seven sub-scores · each shows the value, then the points it earned out of 100Show ↓Hide ↑
Questions about this idea
- Is Payroll & HR: Booking and scheduling features are outdated and confusing a startup idea?
- Not directly. These are complaints about a product or service people already use, and the fix belongs first to that provider. The page shows what is frustrating users and how badly — not an open market to start a company in.
- How many people have this problem?
- 67 different people described it independently, in 67 mentions, the earliest from 27 Sept 2016 and the most recent from 03 Nov 2026. The quotes, with dates and links to the originals, are in the Evidence section.
- Is this problem getting worse?
- Status: steady — no change the counts can show. 7 people raised it in the last 30 days and 8 in the 30 days before; the status compares its share of everything collected from the same source, so collecting more or less cannot create a trend.
Adjacent opportunities
Nearest neighbours by embedding similarity
Have you run into this?
Written by readers, except comments marked Team, which are ours. Not part of the evidence above and not counted in any score.
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WhenToWork's latest update seems to have caused major issues, with people unable to access their schedules or view updated shifts. We've heard from 50 people who are really frustrated with this. If you switched to using the website instead, did it actually make managing your schedule any easier?