Hootsuite: Social media scheduling: Unable to sign in or login to account
Users are experiencing significant friction with the platform's authentication process, characterized by persistent login failures, error messages, and forced integration with third-party accounts they do not wish to use. These technical barriers are compounded by difficulties in linking social media profiles and security concerns regarding account integrity.
9 different people have complained about this since 04 Jun 2018, most recently on 01 Apr 2026.
No new posts for 218 days. This may have been fixed, or people stopped writing about it — the evidence below is from before 01 Apr 2026.
- “Tried signing in...reset my password...still says its wrong...tried making a new account...says I already have one...reset again to the same password thinking I typed it wrong...says I can’t reuse the password...your…”
- “I am not a fan of facebook and don’t use it, so for me is a waste of time now that i have to use facebook to log in, and then still not even be able to add any other social media accounts.”
- “The day after downloading and attempting to create an account on this app I have had multiple attempts from someone trying to hack my instagram and change my password.”
9 people in 9 posts across 1 source · 0 in the last 30 days, 0 in the 30 before
The pain
shares of 9 peopleWhat goes wrong, and for whom
- Who
- 9 people using Hootsuite - Social Media Tools and Apphi: Social Media Scheduler
- What goes wrong
- Login and authentication errors occur6 people · 67%
- Since
- 04 Jun 2018 → 01 Apr 2026
Is this a startup idea?
Not directly. These are complaints about a product or service people already use — the fix belongs first to that provider.
- Complaints are about
- Hootsuite - Social Media Tools and Apphi: Social Media Scheduler
- Looking for something else
- 0% want an alternative · 0% ask the provider for a feature
- What the numbers say
- Almost nobody is looking for a different product — people want this provider to fix it, not a new option.
The pain — what people say
Their asks, who is writing, and the posts themselves
What people were doing
Every post behind this page, by what its author was doing — and when each one was written
- Complaint9100%
Sources
9 signals · 1 sources
Evidence
Raw public posts behind this opportunity — click through to the original
Hootsuite - Social Media Tools — Sign in Tried signing in...reset my password...still says its wrong...tried making a new account...says I already have one...reset again to the same password thinking I typed it wrong...says I can’t reuse the password...your app is awful.
Strong complaint…og in through facebook to connect your instagram which is ridiculous. I am not a fan of facebook and don’t use it, so for me is a waste of time now that i have to use facebook to log in, and then still not even be able to add any other social media accounts. Even after logging in! I manage an instagram account for my…
Wastes timeHootsuite - Social Media Tools — Not Security Protected!! The day after downloading and attempting to create an account on this app I have had multiple attempts from someone trying to hack my instagram and change my password. Do not trust this app with your personal details, i hope you can fix this issue as it is very…
…te - Social Media Tools — Not able to connect Instagram to Hootsuite Although I'm able to login to my Instagram, I'm unable to connect it to my Hootsuite. I'm able to connect my Facebook, Twitter and YouTube, but my Instagram accounts aren't connecting. Any advice? Is there something wrong with the app?
…ls — Isn’t doing what it’s supposed to! It isn’t cooperating at all. I tried to link my Instagram account and it keeps saying I have the wrong password. Got a new password and it still won’t work. There is something wrong with the app as my password is incorrect. Aggravating!!
Market and score
Products already there, how the score moved, and what it is made of
Opportunity history
Every score change is stored as a snapshot — click a sub-score to overlay it
Why did it move?
Score 28.3 → 24.7 · 05 Nov 2026, 22:00 → 23:15 UTC
How the score was measured38 measured values behind the seven sub-scores · each shows the value, then the points it earned out of 100Show ↓Hide ↑
Questions about this idea
- Is Social media scheduling: Unable to sign in or login to account a startup idea?
- Not directly. These are complaints about a product or service people already use, and the fix belongs first to that provider. The page shows what is frustrating users and how badly — not an open market to start a company in.
- How many people have this problem?
- 9 different people described it independently, in 9 mentions, the earliest from 04 Jun 2018 and the most recent from 01 Apr 2026. The quotes, with dates and links to the originals, are in the Evidence section.
- Is this problem getting worse?
- Status: quiet — no new posts in the last 60 days. 0 people raised it in the last 30 days and 0 in the 30 days before; the status compares its share of everything collected from the same source, so collecting more or less cannot create a trend.
Adjacent opportunities
Nearest neighbours by embedding similarity
Have you run into this?
Written by readers, except comments marked Team, which are ours. Not part of the evidence above and not counted in any score.
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