Payroll & HR: Login and authentication failures in apps
Users are experiencing significant frustration with the login and authentication process of the payroll and HR app, often facing repeated failures and the need to reset passwords. This leads to inconvenience and a lack of access to essential features, impacting overall user satisfaction.
6 people in 6 posts across 1 source · demand low, pain moderate, competition moderate
The pain
shares of 6 quoted postsWhat goes wrong, and for whom
- Who
- 6 people using NurseGrid Nurse Shift Calendar, Workday, Paycom and UKG Pro
- What goes wrong
- Not classified into a failure type — read the posts below.
- How bad
- 100% of posts are complaints · pain score moderate (54/100)
- Since
- 05 Aug 2026 → 18 Sept 2026
Is this a startup idea?
Not directly. These are complaints about a product or service people already use — the fix belongs first to that provider.
- Complaints are about
- NurseGrid Nurse Shift Calendar, Workday, Paycom and UKG Pro
- Looking for something else
- 0% want an alternative · 0% ask the provider for a feature
- What the numbers say
- Almost nobody is looking for a different product — people want this provider to fix it, not a new option.
The pain — what people say
Their asks, who is writing, and the posts themselves
What people were doing
Every post behind this page, by what its author was doing — and when each one was written
- Complaint6100%
Sources
6 signals · 1 sources
Evidence
Raw public posts behind this opportunity — click through to the original
UKG Pro — Terrible This iOS app is so terrible they give you a link for support all the numbers say you have to call human recourses which is no where to be found but as usual it always ends up having to reset password so eventually I’ll have a password so long it will take an act of congress to figure it out
Strong complaintWorkday — I have to sign back in EVERY TIME The app is nice but I could exit the app for like 5 seconds and then come back and I have to do the entire sign in process again and its so annoying and inconvenient.
FrustratedNurseGrid Nurse Shift Calendar — Log in fail Second time in a few months that the app log in fails repeatedly and I cannot use it. Updating the app does not help. I uninstalled and then reinstalled app and then could no longer use my old account. All possible emails and phone numbers were now some How “not found” I…
Paycom — Passwords Password resetting is awful and you have to basically create a brand new password that each time.
Strong complaint…ly This app continues to crash and have trouble loading my calendar. It often says error or “login failure“ and requires a refresh, and then the refresh loads a completely empty calendar. Not good if it’s what you rely on solely for your work schedule.
Problem clusters
Distinct problems aggregated into this opportunity
Market and score
Products already there, how the score moved, and what it is made of
Opportunity history
Every score change is stored as a snapshot — click a sub-score to overlay it
Why did it move?
Score unchanged at 48.4 · 23 Sept 2026, 20:00 → 21:15 UTC
How the score was measured39 measured values behind the seven sub-scores · each shows the value, then the points it earned out of 100Show ↓Hide ↑
Questions about this idea
- Is Payroll & HR: Login and authentication failures in apps a startup idea?
- Not directly. These are complaints about a product or service people already use, and the fix belongs first to that provider. The page shows what is frustrating users and how badly — not an open market to start a company in.
- How many people have this problem?
- 6 different people described it independently, in 6 mentions, the earliest from 05 Aug 2026 and the most recent from 18 Sept 2026. The quotes, with dates and links to the originals, are in the Evidence section.
- Is this problem getting worse?
- Current status: rising — mentioned more often than before. Momentum is 80/100, measured as how often it is mentioned recently compared with before.
Adjacent opportunities
Nearest neighbours by embedding similarity
Discussion
Written by readers. Not part of the evidence above and not counted in any score.
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