NordPass: Autofill Issues with Password Management Apps
Users are experiencing significant issues with the autofill functionality of the NordPass app, leading to frequent manual password lookups and copy-pasting. Additionally, there is a lack of accessible customer support to resolve these problems effectively.
43 different people have complained about this since 08 May 2024, most recently on 20 Oct 2026. 2 of them in the last 30 days.
- “This may all be “user error” but it should be more robust - IMHO, a waste of my time and money.”
- “I'm consistently having to manually look up passwords rather than having it conveniently fill things for me.”
- “I have no idea what’s gone wrong with this app but it refuses to open up when I want autofill done… all the apps and websites I have to manually enter the passwords.”
43 people in 43 posts across 2 sources · 2 in the last 30 days, 0 in the 30 before
The pain
shares of 43 peopleWhat goes wrong, and for whom
- Who
- 43 people using NordPass: Password Manager
- What goes wrong
- Autofill and autosave function fails11 people · 26%
- App forces frequent re-authentication9 people · 21%
- Customer support is unresponsive or automated8 people · 19%
- Passwords do not sync across devices3 people · 7%
- Since
- 08 May 2024 → 20 Oct 2026
Is this a startup idea?
Not directly. These are complaints about a product or service people already use — the fix belongs first to that provider.
- Complaints are about
- NordPass: Password Manager
- Looking for something else
- 0% want an alternative · 14% ask the provider for a feature
- What the numbers say
- Almost nobody is looking for a different product — people want this provider to fix it, not a new option.
The pain — what people say
Their asks, who is writing, and the posts themselves
What people were doing
Every post behind this page, by what its author was doing — and when each one was written
- Complaint3786%
- Request614%
Sources
43 signals · 2 sources
Evidence
Raw public posts behind this opportunity — click through to the original. 1 post was held back as off-topic; all 43 still count toward the score.
…update. At this point I’m back to trying to manage everything myself. This may all be “user error” but it should be more robust - IMHO, a waste of my time and money.
Wastes time…o it, staying signed into it and not having it autofill worth a damn. I'm consistently having to manually look up passwords rather than having it conveniently fill things for me. it seemed to work fine for the first month but the service has consistently gone downhill. I will not be renewing my subscription.
Manual workNordPass: Password Manager — Useless and irritating I have no idea what’s gone wrong with this app but it refuses to open up when I want autofill done… all the apps and websites I have to manually enter the passwords. Dashlan was better at least I didn’t had this issue now I am stuck with them for 2 years looking at…
Manual work…This stupid program does not hold passwords. It keeps locking me out. I find it the most useless frustrating program I have ever had the misfortune of using. My advice - don’t buy it !!
Frustrated…rarely works. Once it's working again, the next app update breaks it. It's currently broken again, and the NordPass interface isn't even on the screen to report the autofill issue. It constantly asks to save passwords that it just autofilled (when it does work). Support service is no help, they just ask for the logs…
Market and score
Products already there, how the score moved, and what it is made of
Opportunity history
Every score change is stored as a snapshot — click a sub-score to overlay it
Why did it move?
Score 41.3 → 43.8 · 07 Nov 2026, 16:00 → 17:15 UTC
How the score was measured38 measured values behind the seven sub-scores · each shows the value, then the points it earned out of 100Show ↓Hide ↑
Questions about this idea
- Is Autofill Issues with Password Management Apps a startup idea?
- Not directly. These are complaints about a product or service people already use, and the fix belongs first to that provider. The page shows what is frustrating users and how badly — not an open market to start a company in.
- How many people have this problem?
- 43 different people described it independently, in 43 mentions, the earliest from 08 May 2024 and the most recent from 20 Oct 2026. The quotes, with dates and links to the originals, are in the Evidence section.
- Is this problem getting worse?
- Status: steady — no change the counts can show. 2 people raised it in the last 30 days and 0 in the 30 days before; the status compares its share of everything collected from the same source, so collecting more or less cannot create a trend.
Adjacent opportunities
Nearest neighbours by embedding similarity
Have you run into this?
Written by readers, except comments marked Team, which are ours. Not part of the evidence above and not counted in any score.
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NordPass's autofill feature seems to be causing a lot of headaches, with people often having to manually look up and enter passwords. We've heard from 33 people about this, and it sounds like the lack of responsive customer support isn't helping. If you've switched to another password manager, did it actually solve the autofill issues, or did you run into new problems?