Chatbot AI Assistant: AI assistants: Refund requests ignored and automatic charges applied
Users are experiencing significant issues with obtaining refunds for AI assistant apps, often facing automated responses and unfulfilled requests. Additionally, there are frustrations regarding the lack of promised features, such as language options, and unexpected charges without proper trial periods.
7 different people have complained about this since 08 Mar 2024, most recently on 24 Sept 2026.
- “I used the app for two of the three days trial and then cancelled the service and requested a refund.”
- “Chatbot AI Assistant - Genie — Why not a refund?.”
- “Chatbot AI Assistant - Genie — Want Refund.”
7 people in 7 posts across 1 source · demand low, pain low, competition low
The pain
shares of 7 quoted postsWhat goes wrong, and for whom
- Who
- 7 people using Chatbot AI Assistant - Genie and Voice Translator: AI Translate
- What goes wrong
- Not classified into a failure type — read the posts below.
- How bad
- 86% of posts are complaints · pain score low (34/100)
- Since
- 08 Mar 2024 → 24 Sept 2026
Is this a startup idea?
Not directly. These are complaints about a product or service people already use — the fix belongs first to that provider.
- Complaints are about
- Chatbot AI Assistant - Genie and Voice Translator: AI Translate
- Looking for something else
- 0% want an alternative · 14% ask the provider for a feature
- What the numbers say
- Almost nobody is looking for a different product — people want this provider to fix it, not a new option.
The pain — what people say
Their asks, who is writing, and the posts themselves
What people were doing
Every post behind this page, by what its author was doing — and when each one was written
- Complaint686%
- Request114%
Sources
7 signals · 1 sources
Evidence
Raw public posts behind this opportunity — click through to the original
…tbot AI Assistant - Genie — BEWARE!! Does not keep promise of refund I used the app for two of the three days trial and then cancelled the service and requested a refund. I got an email asking why to which I responded with my observations and a respectful request for a refund. That was a month ago and I have been…
Chatbot AI Assistant - Genie — Why not a refund? I wanted to create a video but I couldn’t. I requested refund to Apple but said the purchase was not elegible. I accepted that I accepted the free trial but I was not interested in renew or pay something because I used this app one time only. $7.99 gifted to Genie for a…
Chatbot AI Assistant - Genie — Want Refund I spent $40 so I could upload a picture for this app to remodel a room. All it did was show me some remodeling ideas that I could easily find searching on Google. It did not show me my room that I remodeled, and it charged me 100 coins. And then what I told her it wasn’t what…
Voice Translator: AI Translate — No Arabic for keyboard I thought this app would be great to speak to my Arabic family but Arabic isnt even an option on the keyboard, also I wasnt given a 7 day trial and was automatically charged $21.95 Australian without warning, very upset and I want a refund
…redits. It doesn’t follow the instructions when I give them to it. I sent a request requesting a refund and I get an automated email. Not worth it.
Problem clusters
Distinct problems aggregated into this opportunity
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Market and score
Products already there, how the score moved, and what it is made of
Existing solutions
Products people named in the evidence · high competition does not automatically mean a bad market
Opportunity history
Every score change is stored as a snapshot — click a sub-score to overlay it
Why did it move?
Score unchanged at 41.1 · 02 Oct 2026, 01:00 → 02:15 UTC
How the score was measured38 measured values behind the seven sub-scores · each shows the value, then the points it earned out of 100Show ↓Hide ↑
Questions about this idea
- Is AI assistants: Refund requests ignored and automatic charges applied a startup idea?
- Not directly. These are complaints about a product or service people already use, and the fix belongs first to that provider. The page shows what is frustrating users and how badly — not an open market to start a company in.
- How many people have this problem?
- 7 different people described it independently, in 7 mentions, the earliest from 08 Mar 2024 and the most recent from 24 Sept 2026. The quotes, with dates and links to the originals, are in the Evidence section.
- Is this problem getting worse?
- Current status: stable — mentioned at a steady rate. Momentum is 53/100, measured as how often it is mentioned recently compared with before.
Adjacent opportunities
Nearest neighbours by embedding similarity
Have you run into this?
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