RentRedi: Rent payment processing issues and scams
Users are experiencing significant issues with the RentRedi app, including poor functionality and customer service. Many have reported receiving misleading communications, such as scam emails regarding rent payments, which further exacerbates their frustration.
8 different people have complained about this since 04 Aug 2025, most recently on 24 Oct 2026. 1 of them in the last 30 days.
- “November I received an email stating rent payment not processed which turned out to be a scam email.”
- “RentRedi: Landlord & Rent App — Terrible customer service.”
- “RentRedi: Landlord & Rent App — Terrible.”
8 people in 8 posts across 1 source · 1 in the last 30 days, 0 in the 30 before
The pain
shares of 8 peopleWhat goes wrong, and for whom
- Who
- 8 people using RentRedi: Landlord & Rent App
- What goes wrong
- Customer support is unresponsive or unhelpful5 people · 63%
- App freezes or glitches during use2 people · 25%
- Since
- 04 Aug 2025 → 24 Oct 2026
Is this a startup idea?
Not directly. These are complaints about a product or service people already use — the fix belongs first to that provider.
- Complaints are about
- RentRedi: Landlord & Rent App
- Looking for something else
- 0% want an alternative · 0% ask the provider for a feature
- What the numbers say
- Almost nobody is looking for a different product — people want this provider to fix it, not a new option.
The pain — what people say
Their asks, who is writing, and the posts themselves
What people were doing
Every post behind this page, by what its author was doing — and when each one was written
- Complaint8100%
Sources
8 signals · 1 sources
Evidence
Raw public posts behind this opportunity — click through to the original
RentRedi: Landlord & Rent App — JMC This app is absolutely terrible. Glitchy, freezes, customer support takes minutes to respond to each chat message and when they do it’s out of context, which feels like a child or LLM/chatbot. Given how I’m forced to use this thing, this has been the absolute worst app experience of…
Strong complaint…verification code to my cell - so like I said improvement is needed. November I received an email stating rent payment not processed which turned out to be a scam email. I contacted rent redi and they confirmed it was not them. I’m leaving this review because I’m disappointed on the customer service provided.
RentRedi: Landlord & Rent App — Terrible customer service I have subscribed to RentRedi for a couple years. I tried to contact customer service for the first time recently. I brought up an issue I needed help with. They said ok let me look into it. Without getting back to me I received a message that they closed the…
RentRedi: Landlord & Rent App — Terrible Service was great when erentpayment. After being bought out they are way more expensive and the service spends more time trying to get you to do all these other fancy services and misses its core function of helping landlords collect rent easier. Not once has a new lease went…
…g has been done. Going to cancel my membership if not resolved today. Horrible customer support
Market and score
Products already there, how the score moved, and what it is made of
Opportunity history
Every score change is stored as a snapshot — click a sub-score to overlay it
Why did it move?
Score 40.4 → 40.3 · 07 Nov 2026, 21:00 → 22:15 UTC
How the score was measured38 measured values behind the seven sub-scores · each shows the value, then the points it earned out of 100Show ↓Hide ↑
Questions about this idea
- Is Rent payment processing issues and scams a startup idea?
- Not directly. These are complaints about a product or service people already use, and the fix belongs first to that provider. The page shows what is frustrating users and how badly — not an open market to start a company in.
- How many people have this problem?
- 8 different people described it independently, in 8 mentions, the earliest from 04 Aug 2025 and the most recent from 24 Oct 2026. The quotes, with dates and links to the originals, are in the Evidence section.
- Is this problem getting worse?
- Status: steady — no change the counts can show. 1 people raised it in the last 30 days and 0 in the 30 days before; the status compares its share of everything collected from the same source, so collecting more or less cannot create a trend.
Adjacent opportunities
Nearest neighbours by embedding similarity
Have you run into this?
Written by readers, except comments marked Team, which are ours. Not part of the evidence above and not counted in any score.
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RentRedi's live chat support seems to leave people hanging for nearly an hour just to handle a simple subscription payment. We noticed 8 people here are struggling with these long wait times and glitches when trying to manage their listings or rent. If you finally gave up and moved your properties to a different management platform, did the new service actually make collecting rent any easier?