Health & Clinic Booking Apps: what users complain about
Each page is a problem many people hit with a product they already use — a pain point, not a startup idea on its own. Ranked by score; pages that are ideas carry their own label.
MEDPROHealthcare: Inability to Schedule Appointments on Time
Patients face significant challenges with health appointment scheduling apps, including issues with address modifications, long wait times despite prior bookings, and frequent technical errors. These problems lead to frustration and inefficiencies, as users often find themselves unable to secure timely appointments or must navigate unexpected changes upon arrival at healthcare facilities.
Healthcare & Appointment Scheduling: Inability to Book Appointments via App
Users are experiencing significant issues with the appointment scheduling app, leading them to prefer calling customer service instead. Common complaints include the app's inability to accurately reflect available services, difficulties in canceling appointments, and failures in processing bookings, resulting in frustration and inefficiency.
MEDPROHealthcare: Login and OTP Authentication Issues
Users are experiencing significant issues with the login and authentication processes across healthtech applications, particularly related to OTP (One-Time Password) errors and system failures. These problems include invalid OTP messages, inability to enter OTP codes, and prolonged loading times, leading to frustration and hindering access to essential services.
MEDPROHealthcare: Delayed Non-Refundable Payment Issues
Users face significant challenges with payment processes in healthcare apps, including high costs, frequent errors, and a lack of clarity in transaction procedures. These issues lead to frustration, wasted time, and difficulties in securing appointments and refunds.
Healthcare & Appointment Scheduling: No Refunds for Canceled Appointments
Users are experiencing significant issues with the app related to payment processing and appointment management, leading to frustrations such as failed transactions, lack of refunds, and inability to access necessary information. These problems are compounded by poor customer support and technical errors, resulting in a loss of trust and reluctance to use the app for future appointments.
UMC CareContinuous Application Update Issues
Users are experiencing significant frustration with the app due to frequent and time-consuming update requirements that hinder access to essential features. This leads to inconvenience, especially when users need immediate access to medical information without reliable internet connectivity.
UMC CareLogin Issues with the App
Users are experiencing persistent login issues with the app, including errors during registration and inability to access their accounts. Additionally, the app suffers from significant lag and functionality problems, preventing users from completing necessary tasks.
MEDPROHealthcare: Poor call center support and bad staff attitude
MEDPRO — Terrible service, constantly encountering errors both online and at the clinic, and customer service staff have bad attitudes. Unable to book appointments, forcing users to call the hotline, and call charges drain your account balance.
YouMedYouMed Account Registration Issues
Users are experiencing significant difficulties with the YouMed app, particularly during the account registration process, which is plagued by frequent errors and failures. These issues include problems with logging in, receiving OTPs, and scheduling appointments, leading to frustration and an inability to use the app effectively.
SMedic365 @Đặt hẹn Xem kết quảLack of Access to Historical Medical Records
Users are experiencing significant issues with the app, including the inability to access historical medical information and persistent technical errors. These problems hinder functionalities such as appointment scheduling and result viewing, leading to frustration and a lack of trust in the platform.
GlofoxFrustrating User Experience with Glofox App
Users are experiencing significant frustration and dissatisfaction with the Glofox app, describing it as unusable and full of bugs. The lack of adequate support from the company exacerbates these issues, leading to a poor overall customer experience.
UMC - Đăng Ký Khám Bệnh OnlineLogin-free Appointment Scheduling App
Users are experiencing significant frustration and dissatisfaction due to the app's inability to log in and facilitate appointment scheduling. This results in wasted time and a perception of the app as poorly designed and non-functional.
MEDPROIneffective Health Management Software
The healthtech software is plagued by persistent errors and poor performance, leading to a frustrating user experience. Issues include frequent app crashes, missing appointment information, and a lack of reliable functionality.
Onelife FitnessOnelife Fitness App Needs Major Improvements
The Onelife Fitness app is widely regarded as ineffective and frustrating by users. Many complaints highlight its poor functionality and the need for significant improvements.
Other categories
Every tracked market
Top score in this category: 46.7.