SAP Concur: Expenses & receipts: Failure to export reports for tax records
Users are facing difficulties in exporting expense reports for tax records, leading to the need for manual log creation. Additionally, the automated camera function complicates the process, and the web version's limitations render the tool ineffective for reporting purposes.
11 different people have complained about this since 11 Nov 2015, most recently on 09 Sept 2026.
No new posts for 65 days. This may have been fixed, or people stopped writing about it — the evidence below is from before 09 Sept 2026.
- “The app is clunky and time consuming to use not mention the annoying adds with music, you are better off taking photos of receipts yourself and inputting into a spreadsheet that’s how bad it is.”
- “Why can't I fill in all the details when I create an expense so then I don't have to go back and fix a range of missing info when I submit the report.”
- “Lately they’ve added this automated camera function that can potentially insert the data into the expense report however it takes over the camera with blue flashing rectangles that are annoying and obnoxious and make it…”
11 people in 11 posts across 1 source · 0 in the last 30 days, 0 in the 30 before
The pain
shares of 11 peopleWhat goes wrong, and for whom
- Who
- 11 people using SAP Concur, Mile Logger - Mileage tracker, Smart Receipts: Expenses & Tax and Emburse Professional
- What goes wrong
- App crashes when exporting reports2 people · 18%
- Since
- 11 Nov 2015 → 09 Sept 2026
Is this a startup idea?
Not directly. These are complaints about a product or service people already use — the fix belongs first to that provider.
- Complaints are about
- SAP Concur, Mile Logger - Mileage tracker, Smart Receipts: Expenses & Tax and Emburse Professional
- Looking for something else
- 0% want an alternative · 9% ask the provider for a feature
- What the numbers say
- Almost nobody is looking for a different product — people want this provider to fix it, not a new option.
The pain — what people say
Their asks, who is writing, and the posts themselves
What people were doing
Every post behind this page, by what its author was doing — and when each one was written
- Complaint1091%
- Request19%
Sources
11 signals · 1 sources
Evidence
Raw public posts behind this opportunity — click through to the original
…p before they changed to a paid service and ‘upgraded’ the features. The app is clunky and time consuming to use not mention the annoying adds with music, you are better off taking photos of receipts yourself and inputting into a spreadsheet that’s how bad it is. I will be deleting asap
FrustratedUrgentSAP Concur — Too much double handling of expenses Why can't I fill in all the details when I create an expense so then I don't have to go back and fix a range of missing info when I submit the report. Seems once you add an expense to an expense report it starts asking for more info on the expense but could just as…
Missing feature…hanged to this app. It’s much harder to use in the prior one we had. Lately they’ve added this automated camera function that can potentially insert the data into the expense report however it takes over the camera with blue flashing rectangles that are annoying and obnoxious and make it harder to use. There is no…
Frustrated…app but they removed the capability of doing this with saved photos. This has made creating my expense report go from 10-20 minutes a month to taking a few hours to manually enter all of the expense data from the images of my receipts. Also, on the concur website they only allow you to view available receipts and…
Manual work…een able to export a report showing the miles that have been tracked. With out the report I will have to create a log by hand to submit for work. I’ll give it one more week and if I can’t get it to work I will look for a different app that can actually produce a report. UPDATE: I’ve tried finding app support to see if…
Manual work
Market and score
Products already there, how the score moved, and what it is made of
Opportunity history
Every score change is stored as a snapshot — click a sub-score to overlay it
Why did it move?
Score unchanged at 20.7 · 13 Nov 2026, 03:00 → 04:15 UTC
How the score was measured38 measured values behind the seven sub-scores · each shows the value, then the points it earned out of 100Show ↓Hide ↑
Questions about this idea
- Is Expenses & receipts: Failure to export reports for tax records a startup idea?
- Not directly. These are complaints about a product or service people already use, and the fix belongs first to that provider. The page shows what is frustrating users and how badly — not an open market to start a company in.
- How many people have this problem?
- 11 different people described it independently, in 11 mentions, the earliest from 11 Nov 2015 and the most recent from 09 Sept 2026. The quotes, with dates and links to the originals, are in the Evidence section.
- Is this problem getting worse?
- Status: quiet — no new posts in the last 60 days. 0 people raised it in the last 30 days and 0 in the 30 days before; the status compares its share of everything collected from the same source, so collecting more or less cannot create a trend.
Adjacent opportunities
Nearest neighbours by embedding similarity
Have you run into this?
Written by readers, except comments marked Team, which are ours. Not part of the evidence above and not counted in any score.
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Smart Receipts: Expenses & Tax is causing headaches with its inability to produce reports after scanning receipts, leaving people to manually log their expenses. We've heard from 9 people facing similar issues across different apps. If you've switched to another app for handling expenses, did it actually make the process easier for tax records?