Schools & Communication Apps: Complex Login and Frequent Authentication Errors
Users face significant challenges with the login and authentication processes in educational mobile apps, including complicated password requirements and frequent issues with receiving OTPs. These problems lead to frustration and hinder access to essential services, particularly when users need to log in quickly.
30 people in 30 posts across 2 sources · demand moderate, pain moderate, competition low
The pain
shares of 30 quoted postsWhat goes wrong, and for whom
- Who
- 30 people using vnEdu Connect, eNetViet, SMAS and VIETSCHOOL
- What goes wrong
- Doesn't work20% of posts
- How bad
- 73% of posts are complaints · pain score moderate (41/100)
- Since
- 20 Jul 2018 → 20 Sept 2026
Is this a startup idea?
Not directly. These are complaints about a product or service people already use — the fix belongs first to that provider.
- Complaints are about
- vnEdu Connect, eNetViet, SMAS and VIETSCHOOL
- Looking for something else
- 20% want an alternative · 7% ask the provider for a feature
- What the numbers say
- 20% are looking for an alternative — if there is an opening, it is with them.
The pain — what people say
Their asks, who is writing, and the posts themselves
People are asking for
In their own words — asks pulled from the evidence, most-repeated first
“không cho lưu mật khẩu, thi thoảng reset và yêu cầu nhắn tin (1K/tin) để lấy mật khẩu nhưng nhắn 1k tin vẫn không có mật khẩu,....”
What people were doing
Every post behind this page, by what its author was doing — and when each one was written
- Complaint2273%
- Looking for an alternative620%
- Request27%
Sources
30 signals · 2 sources
Evidence
Raw public posts behind this opportunity — click through to the original. 2 posts were held back as off-topic; all 30 still count toward the score.
VIETSCHOOL — Chỉnh sửa lại Quá tệ cho một hệ thống của giáo dục, bình thường không sao nhưng lúc cần tới là lỗi đăng nhập,đăng nhập quên mk thì yêu cầu đặt lại thì cũng không xong. App gì hết sức tệ,mãi không thay đổi,quá chán
Strong complaintvnEdu Connect App quá tệ Nhập đúng số điện thoại đang dùng trên máy để tạo tài khoản, tạo mật khẩu xong xuôi rồi mà lúc đăng nhập lại cứ báo sai mật khẩu với sai số điện thoại app quá tệ cần sửa lỗi!!
Strong complaint…lấy sdt ngta đăng kí trên trường rồi cứ thế gửi tin sms về sim ngta. Không có otp mà chúng mày dám phê duyệt cho bno tạo tài khoản à hả bọn rác rưởi chó má
Strong complainteNetViet — Quá chán App chơi trò ăn bẩn.... không cho lưu mật khẩu, thi thoảng reset và yêu cầu nhắn tin (1K/tin) để lấy mật khẩu nhưng nhắn 1k tin vẫn không có mật khẩu,.... đây là công nghệ 0.4!!!!!
Doesn't workeNetViet ứng dụng chả ra gì mk vẫn lưu chưa thay đổi sdt vẫn vậy đăng nhập cứ báo mk hoặc tên đăng nhập ko đúng quá vô lý
Problem clusters
Distinct problems aggregated into this opportunity
Show 20 more ↓Show fewer ↑
Market and score
Products already there, how the score moved, and what it is made of
Existing solutions
Products people named in the evidence · high competition does not automatically mean a bad market
Opportunity history
Every score change is stored as a snapshot — click a sub-score to overlay it
Why did it move?
Score unchanged at 49.2 · 23 Sept 2026, 20:00 → 21:15 UTC
How the score was measured39 measured values behind the seven sub-scores · each shows the value, then the points it earned out of 100Show ↓Hide ↑
Questions about this idea
- Is Schools & Communication Apps: Complex Login and Frequent Authentication Errors a startup idea?
- Not directly. These are complaints about a product or service people already use, and the fix belongs first to that provider. The page shows what is frustrating users and how badly — not an open market to start a company in.
- How many people have this problem?
- 30 different people described it independently, in 30 mentions, the earliest from 20 Jul 2018 and the most recent from 20 Sept 2026. The quotes, with dates and links to the originals, are in the Evidence section.
- Is this problem getting worse?
- Current status: rising — mentioned more often than before. Momentum is 61/100, measured as how often it is mentioned recently compared with before.
Written up in
Reports covering this opportunity
Adjacent opportunities
Nearest neighbours by embedding similarity
Discussion
Written by readers. Not part of the evidence above and not counted in any score.
No comments yet
If you have run into this problem, what did you try?