App usability and performance issues
Users consistently express strong dissatisfaction with the app, describing it as poorly designed and frustrating to use. Complaints highlight issues such as slow performance and an overall negative user experience.
22 people in 22 posts across 1 source · demand low, pain moderate, competition moderate
The pain
shares of 22 quoted postsWhat goes wrong, and for whom
- Who
- 22 people using UKG Pro
- What goes wrong
- Wastes time5% of posts
- Doesn't work5% of posts
- Urgent5% of posts
- How bad
- 100% of posts are complaints · pain score moderate (46/100)
- Since
- 10 Sept 2026 → 20 Sept 2026
Is this a startup idea?
Not directly. These are complaints about a product or service people already use — the fix belongs first to that provider.
- Complaints are about
- UKG Pro
- Looking for something else
- 0% want an alternative · 0% ask the provider for a feature
- What the numbers say
- Almost nobody is looking for a different product — people want this provider to fix it, not a new option.
The pain — what people say
Their asks, who is writing, and the posts themselves
What people were doing
Every post behind this page, by what its author was doing — and when each one was written
- Complaint22100%
Sources
22 signals · 1 sources
Evidence
Raw public posts behind this opportunity — click through to the original
…ng in a username/password and WAITING for a one time code every time. I wanted to take thirty seconds to see my shift today, but I'd rather be uncertain about its time than waste my time checking on this app. Update: It got better for a month and that month of checking my schedule was lovely, but the latest update has…
Wastes timeUKG Pro — App is garbage — I could never log in without fully inputting pass code every time . The recent update won’t allow me to log in at all. The positive reviews on this app must be fake. The rating a few months back was mediocre, now it’s positive. I call B.S. this app only seems to be getting worse.
Strong complaintUKG Pro — Terrible app — It’s awful. You enable Face ID, but it still makes you type your password AND check email for a code. Why is 3-factor authentication forced on you, JUST to check your schedule? Come on. Also, change the clock buttons. There are way too many buttons. Employees can clock in or out multiple…
UKG Pro — Awful This app is terrible. It’s so slow and I used to be able to sign in no problem. It now continually says it can’t sign me in after the second verification.
Strong complaintUKG Pro — Confusing and needlessly complex The 5 star reviews must be manipulated because this app is horrible to use.
Strong complaint
Problem clusters
Distinct problems aggregated into this opportunity
Market and score
Products already there, how the score moved, and what it is made of
Opportunity history
Every score change is stored as a snapshot — click a sub-score to overlay it
Why did it move?
Score 45.5 → 45.3 · 23 Sept 2026, 17:00 → 18:15 UTC
How the score was measured38 measured values behind the seven sub-scores · each shows the value, then the points it earned out of 100Show ↓Hide ↑
Questions about this idea
- Is App usability and performance issues a startup idea?
- Not directly. These are complaints about a product or service people already use, and the fix belongs first to that provider. The page shows what is frustrating users and how badly — not an open market to start a company in.
- How many people have this problem?
- 22 different people described it independently, in 22 mentions, the earliest from 10 Sept 2026 and the most recent from 20 Sept 2026. The quotes, with dates and links to the originals, are in the Evidence section.
- Is this problem getting worse?
- Current status: emerging — newly appearing in the evidence. Momentum is 65/100, measured as how often it is mentioned recently compared with before.
Adjacent opportunities
Nearest neighbours by embedding similarity
Discussion
Written by readers. Not part of the evidence above and not counted in any score.
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If you have run into this problem, what did you try?