Logistics: Inefficient and Inconvenient Update Process
Users are facing significant frustrations with the app due to mandatory updates that often lead to decreased functionality and unresolved issues. Additionally, there is a lack of timely improvements and support for online selling, contributing to an overall perception of poor service and professionalism.
13 people in 13 posts across 2 sources · demand low, pain low, competition low
The pain
shares of 13 quoted postsWhat goes wrong, and for whom
- Who
- 13 people using Ahamove, GHN, J&T Sprinter and Viettel Post
- What goes wrong
- Doesn't work15% of posts
- Missing feature8% of posts
- How bad
- 92% of posts are complaints · pain score low (38/100)
- Since
- 26 May 2025 → 20 Sept 2026
Is this a startup idea?
Not directly. These are complaints about a product or service people already use — the fix belongs first to that provider.
- Complaints are about
- Ahamove, GHN, J&T Sprinter and Viettel Post
- Looking for something else
- 0% want an alternative · 8% ask the provider for a feature
- What the numbers say
- Almost nobody is looking for a different product — people want this provider to fix it, not a new option.
The pain — what people say
Their asks, who is writing, and the posts themselves
People are asking for
In their own words — asks pulled from the evidence, most-repeated first
“giao muộn so với dự kiến 2 ngày rồi vẫn chưa nhận được, không cập nhật thông tin vận chuyển”
What people were doing
Every post behind this page, by what its author was doing — and when each one was written
- Complaint1292%
- Request18%
Sources
13 signals · 2 sources
Evidence
Raw public posts behind this opportunity — click through to the original. 2 posts were held back as off-topic; all 13 still count toward the score.
GHTK — Chất lương kém cực kỳ tệ Delay liên tục, cập nhật là không lấy được hàng trong khi không có một cuộc gọi Nhắn CSKH qua loa nói để hối, hối cl Đưa số shipper, gọi thì nói không có làm trong khu vực đó Không có một động thái giúp đỡ khi đơn đã bị delay tận 5 ngày Wtf cái app lần đầu trải nghiệm mà như hạch, không…
Strong complaintJ&T Sprinter — Yêu cầu nhà phát triển app xem lại Bản cập nhật mới vẫn chưa có lại cam 0.5 như xưa không thể chụp rõ đơn cùng khung cảnh , phần hagtag để gắn đơn hàng bị mất mục khách hàng ở bản cập nhật mới rất bất tiện .
Doesn't workViettel Post giao muộn so với dự kiến 2 ngày rồi vẫn chưa nhận được, không cập nhật thông tin vận chuyển
Doesn't workGHN — tệ hại Điện thoại của mình cũ, iOS cũ mà app vẫn bắt update lên phiên bản mới, không update thì không dùng được app. Mà iOS cũ thì đâu update được
Strong complaintXanh SM Merchant — người bán online không mở app được chưa hỗ trợ bán online mong cập nhật cho người bán online sớm được mở bán
Missing feature
Problem clusters
Distinct problems aggregated into this opportunity
Show 7 more ↓Show fewer ↑
Market and score
Products already there, how the score moved, and what it is made of
Opportunity history
Every score change is stored as a snapshot — click a sub-score to overlay it
Why did it move?
Score 44.0 → 44.2 · 23 Sept 2026, 11:00 → 12:15 UTC
How the score was measured37 measured values behind the seven sub-scores · each shows the value, then the points it earned out of 100Show ↓Hide ↑
Questions about this idea
- Is Logistics: Inefficient and Inconvenient Update Process a startup idea?
- Not directly. These are complaints about a product or service people already use, and the fix belongs first to that provider. The page shows what is frustrating users and how badly — not an open market to start a company in.
- How many people have this problem?
- 13 different people described it independently, in 13 mentions, the earliest from 26 May 2025 and the most recent from 20 Sept 2026. The quotes, with dates and links to the originals, are in the Evidence section.
- Is this problem getting worse?
- Current status: stable — mentioned at a steady rate. Momentum is 54/100, measured as how often it is mentioned recently compared with before.
Written up in
Reports covering this opportunity
Adjacent opportunities
Nearest neighbours by embedding similarity
Discussion
Written by readers. Not part of the evidence above and not counted in any score.
No comments yet
If you have run into this problem, what did you try?