Buggy app and unreliable Face ID
Users are experiencing significant frustration and time consumption due to persistent bugs and issues with the app, particularly with the Face ID functionality. This leads to frequent password changes and overall dissatisfaction with the service.
6 people in 6 posts across 1 source · demand low, pain low, competition moderate
The pain
shares of 6 quoted postsWhat goes wrong, and for whom
- Who
- 6 people using UKG Pro
- What goes wrong
- Not classified into a failure type — read the posts below.
- How bad
- 83% of posts are complaints · pain score low (37/100)
- Since
- 14 Sept 2026 → 21 Sept 2026
Is this a startup idea?
Not directly. These are complaints about a product or service people already use — the fix belongs first to that provider.
- Complaints are about
- UKG Pro
- Looking for something else
- 0% want an alternative · 17% ask the provider for a feature
- What the numbers say
- Almost nobody is looking for a different product — people want this provider to fix it, not a new option.
The pain — what people say
Their asks, who is writing, and the posts themselves
What people were doing
Every post behind this page, by what its author was doing — and when each one was written
- Complaint583%
- Request117%
Sources
6 signals · 1 sources
Evidence
Raw public posts behind this opportunity — click through to the original
…password in from time to time when it’s literally every single time. This is frustrating and time consuming.
Frustrated…rname and password again. Coworkers are also experiencing this issue. The app is severely buggy in general, but this one hinders its usage the most.
…njoy the interface of this app, but I always have trouble logging in. Face ID doesn’t work, and it makes you change the password a ridiculous amount
UKG Pro — Horrible — I have to use the authentication app every time takes forever I use to be able to sign in using my face !
UKG Pro — Face ID I have to use this for work, the face id sign in never works or it does once a month. Any of the coworkers I talk to also have this issue.
Market and score
Products already there, how the score moved, and what it is made of
Opportunity history
Every score change is stored as a snapshot — click a sub-score to overlay it
Why did it move?
Score 43.9 → 42.1 · 24 Sept 2026, 15:00 → 16:15 UTC
How the score was measured38 measured values behind the seven sub-scores · each shows the value, then the points it earned out of 100Show ↓Hide ↑
Questions about this idea
- Is Buggy app and unreliable Face ID a startup idea?
- Not directly. These are complaints about a product or service people already use, and the fix belongs first to that provider. The page shows what is frustrating users and how badly — not an open market to start a company in.
- How many people have this problem?
- 6 different people described it independently, in 6 mentions, the earliest from 14 Sept 2026 and the most recent from 21 Sept 2026. The quotes, with dates and links to the originals, are in the Evidence section.
- Is this problem getting worse?
- Current status: emerging — newly appearing in the evidence. Momentum is 70/100, measured as how often it is mentioned recently compared with before.
Adjacent opportunities
Nearest neighbours by embedding similarity
Discussion
Written by readers. Not part of the evidence above and not counted in any score.
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If you have run into this problem, what did you try?