Delivery: Inadequate and Hard-to-Understand Notifications
Users are experiencing significant frustration with delivery apps due to inadequate communication and support features, leading to confusion and dissatisfaction. Common issues include unclear notifications about order cancellations, insufficient tracking capabilities, and a lack of customer service options, which ultimately result in wasted time and lost orders.
31 people in 31 posts across 2 sources · demand low, pain moderate, competition low
The pain
shares of 31 quoted postsWhat goes wrong, and for whom
- Who
- 31 people using Ahamove, GHTK, GHN and Hoả tốc 247
- What goes wrong
- Wastes time6% of posts
- Missing feature6% of posts
- How bad
- 81% of posts are complaints · pain score moderate (47/100)
- Since
- 20 Jun 2024 → 20 Sept 2026
Is this a startup idea?
Not directly. These are complaints about a product or service people already use — the fix belongs first to that provider.
- Complaints are about
- Ahamove, GHTK, GHN and Hoả tốc 247
- Looking for something else
- 0% want an alternative · 16% ask the provider for a feature
- What the numbers say
- Almost nobody is looking for a different product — people want this provider to fix it, not a new option.
The pain — what people say
Their asks, who is writing, and the posts themselves
People are asking for
In their own words — asks pulled from the evidence, most-repeated first
“Shipper hàng đến kho để rất lâu mới giao, gọi không nghe máy, còn gọi khách nói giao xong chờ mấy ngày không thấy đâu, giao hàng không bao giờ chụp hình, bộ sản xuất ship chung lô hay sao mà không có…”
What people were doing
Every post behind this page, by what its author was doing — and when each one was written
- Complaint2581%
- Request516%
- About price13%
Sources
31 signals · 2 sources
Evidence
Raw public posts behind this opportunity — click through to the original. 3 posts were held back as off-topic; all 31 still count toward the score.
GHN — Đặt tên app là gnh nhưng giao rất chậm Shipper hàng đến kho để rất lâu mới giao, gọi không nghe máy, còn gọi khách nói giao xong chờ mấy ngày không thấy đâu, giao hàng không bao giờ chụp hình, bộ sản xuất ship chung lô hay sao mà không có cải thiện được gì cả , chả hiểu sao sàn cứ đưa vận chuyển ghn này cho mình…
…g giải quyết cho khách hàng mặc dù giá trị giấy tờ của mình gửi 360k. DỊCH VỤ QUÁ TỆ, SẼ KHÔNG BAO GIỜ QUAY LẠI, MNG HÃY CẨN THẬN NẾU GỬI HÀNG NHÉ
Strong complaint…a cho có, làm ăn chán kinh khủng. đơn tỷ năm không có, có thì bất ổn. tiếng thông báo quá bé, làm đơn xong thì bị huỷ do ship huỷ thế là mất trắng đơn. khuyên mọi người không nên tải, chỉ rước bực vào thân
Strong complaint…ì bảo phải check lại hoặc nếu cần đi gấp thì phải chuyển khoản lần 2. vận chuyển như cái quần, không bao giờ dùng lại. XIN ĐỪNG SỬ DỤNG DỊCH VỤ KẺO HỐI HẬN, PHÍ THÌ CAO
Strong complaintAhamove — Từ nay không bao giờ dùng app này nữa, quá tệ! Chuyến xe vận chuyển đồ 118k bị công an phạt 700k do thả chỗ không cho ô tô đổ, thế là tài xế đòi phải bù thêm 500k cho tài xế, tài xế còn giữ blx để đòi thêm 200k nữa mới trả….tệ hại thật. Tôi không biết đường nên mới đặt app. Tôi còn tưởng chia đôi tiền phạt…
Strong complaint
Problem clusters
Distinct problems aggregated into this opportunity
Show 24 more ↓Show fewer ↑
1 smaller clusters are counted in the totals above but not listed.
Market and score
Products already there, how the score moved, and what it is made of
Opportunity history
Every score change is stored as a snapshot — click a sub-score to overlay it
Why did it move?
Score unchanged at 50.7 · 23 Sept 2026, 20:00 → 21:15 UTC
How the score was measured37 measured values behind the seven sub-scores · each shows the value, then the points it earned out of 100Show ↓Hide ↑
Questions about this idea
- Is Delivery: Inadequate and Hard-to-Understand Notifications a startup idea?
- Not directly. These are complaints about a product or service people already use, and the fix belongs first to that provider. The page shows what is frustrating users and how badly — not an open market to start a company in.
- How many people have this problem?
- 31 different people described it independently, in 31 mentions, the earliest from 20 Jun 2024 and the most recent from 20 Sept 2026. The quotes, with dates and links to the originals, are in the Evidence section.
- Is this problem getting worse?
- Current status: stable — mentioned at a steady rate. Momentum is 55/100, measured as how often it is mentioned recently compared with before.
Written up in
Reports covering this opportunity
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Nearest neighbours by embedding similarity
Discussion
Written by readers. Not part of the evidence above and not counted in any score.
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