Opportunity screener
Filter the tracked market by measured demand, competition, momentum and monetization potential.
Filters
All thresholds are 0-100 normalised scores
Logistics: Late Deliveries and No Pickup
Delivery services are plagued by a lack of accountability and poor communication from shippers, resulting in damaged goods and unfulfilled orders. Customers frequently experience delays, inadequate support, and a failure to resolve issues, leading to frustration and dissatisfaction with the service.
Banking: Login and Authentication Failures
Users are experiencing difficulties accessing and using online banking services due to authentication issues and system errors, resulting in an inability to perform important transactions. They frequently encounter problems such as forgotten passwords, not receiving OTP codes, and complex authentication requests, leading to inconvenience and frustration.
Logistics: Ineffective and Delayed Customer Support
Customers are experiencing a severe lack of service support, characterized by unprofessional attitudes from staff and call centers. There are numerous instances of delayed and damaged deliveries without adequate assistance, resulting in dissatisfaction and a sense of being undervalued.
POS & Retail: Poor Customer Support and Challenges
There is a significant lack of effective customer support for software products, leading to unresolved issues and frustration among users. Customers frequently experience software malfunctions and delays in assistance, compounded by unprofessional behavior from support staff who often shift blame onto the users.
Shipping Delays and Poor Customer Service
The shared underlying problem is the failure of the shipping service to pick up packages as scheduled, leading to significant delays and customer frustration. Additionally, the customer service team is unresponsive and ineffective in addressing these issues, leaving customers feeling ignored and dissatisfied.
Poor and Slow Delivery Service
Customers are experiencing significant delays and poor communication from the delivery service, leading to frustration and dissatisfaction. Many users report that their packages are not picked up or delivered on time, and customer support is unresponsive to their inquiries.
Agribank Plus Frequently Encounters Errors
The Agribank Plus app is plagued by frequent and persistent technical issues, leading to transaction failures and significant user frustration. Customers report a lack of responsiveness from the bank in addressing these problems, resulting in a negative overall experience.
Delayed Delivery in Logistics
Logistics services are experiencing significant delays in delivery times, leading to customer dissatisfaction. The repeated complaints highlight issues such as slow pickup and prolonged shipping processes, which are perceived as unacceptable by users.
Banking: Ongoing and Unstable Payment Errors
Users are experiencing frequent and frustrating issues with their banking app, including transaction errors, unexpected fees, and poor customer support. These problems lead to significant inconvenience and dissatisfaction, prompting users to consider switching banks.
Zalo messaging app issues and errors
Zalo is experiencing significant issues with message notifications and synchronization, leading to users missing important messages and facing frustration with the app's reliability. Additionally, users report problems with lost messages despite having backup settings enabled, further exacerbating their dissatisfaction.
Poor Customer Support
Customer support is consistently reported as inadequate and frustrating, with users experiencing unhelpful interactions and a lack of responsiveness from staff. Many customers feel abandoned, as their issues remain unresolved and communication is poor, leading to a negative overall experience.
Delivery: Inadequate and Hard-to-Understand Notifications
Users are experiencing significant frustration with delivery apps due to inadequate communication and support features, leading to confusion and dissatisfaction. Common issues include unclear notifications about order cancellations, insufficient tracking capabilities, and a lack of customer service options, which ultimately result in wasted time and lost orders.
Frequent Errors and Slow Access
Users are experiencing significant frustration with the app due to frequent loading errors and slow access, which disrupts their ability to complete transactions. Many report that the app is stuck in a loading loop, making it increasingly difficult to use when needed.
Banking: Failed Update Version
Users are experiencing significant issues with app updates, including failure to display update buttons, app crashes upon launching after updates, and persistent error messages that hinder access to banking services. These problems reflect a lack of effective testing and communication from the banks, leading to frustration and dissatisfaction among customers.
Search: Failed Login and Authentication
Users are experiencing significant difficulties with account access and verification processes across various mobile apps, leading to frustration and wasted time. Common issues include account lockouts, ineffective password recovery methods, and cumbersome identity verification requirements that hinder user experience.
Payment: Poor and Delayed Customer Support
Customers are experiencing significant frustration due to inadequate and slow customer support services, with limited channels for assistance and unresponsive communication. This has led to unresolved issues, transaction failures, and a general lack of effective problem resolution, resulting in a poor overall user experience.
E-commerce: Missing Notifications and Delayed Updates
Users are experiencing significant issues with notifications in various applications, including missing alerts for messages and orders, as well as persistent error messages and slow loading times. This lack of reliable notification functionality is causing frustration and dissatisfaction among users.
Banks: Poor customer support, no one answers the phone
Customers are experiencing significant difficulties in receiving timely and effective support from their banks, with issues ranging from unresponsive customer service to inadequate assistance for app-related problems. This lack of support leads to frustration and dissatisfaction, as customers are often left without solutions or proper guidance.
Schools & Communication Apps: Complex Login and Frequent Authentication Errors
Users face significant challenges with the login and authentication processes in educational mobile apps, including complicated password requirements and frequent issues with receiving OTPs. These problems lead to frustration and hinder access to essential services, particularly when users need to log in quickly.
eTax Mobile - Errors and Usage Challenges
The eTax Mobile application is plagued by continuous errors, causing significant frustration for users who struggle to complete tax submissions and transactions. Users frequently encounter issues such as system errors, failure to update, and inability to access necessary features, leading to a poor overall experience.
Logistics: Lack of Transparency and Support in Payments
Users are experiencing significant issues with payment processing and transparency in delivery services, leading to unexpected charges and delays. Complaints highlight a lack of professional conduct, inadequate customer support, and a failure to resolve payment disputes, resulting in frustration and distrust among customers.
Addressing Mobile App Errors
Mobile apps are experiencing frequent and frustrating software errors that hinder user access and functionality. Users are consistently reporting issues such as continuous loading, lag, and inability to use the applications effectively.
Unable to Update eTax Mobile
Users are unable to update the eTax Mobile app to the latest version, leading to frustration as they cannot access the app with older versions. This creates a cycle of being prompted to update without a viable option to do so, rendering the app unusable for many.
E-commerce: Update Issues Causing Errors and Inconvenience
Users are experiencing significant issues with system updates, including persistent errors, loss of data, and degraded user experience. Despite updates being implemented, many features are malfunctioning or missing, leading to frustration and dissatisfaction among users.
Healthcare: Delayed Non-Refundable Payment Issues
Users face significant challenges with payment processes in healthcare apps, including high costs, frequent errors, and a lack of clarity in transaction procedures. These issues lead to frustration, wasted time, and difficulties in securing appointments and refunds.
Inaccurate Notification Issues in the App
The shared underlying problem is that users of the BIDV SmartBanking app experience persistent notification issues, where the app indicates there are unread notifications despite there being none. This leads to frustration and dissatisfaction, as users feel misled by the app's notification system.
E-commerce: Non-refundable Payment Errors and Delays
E-commerce platforms are facing significant issues with their payment systems, leading to frequent transaction failures, delayed refunds, and poor customer service. These problems result in customer frustration, lost sales opportunities, and a lack of trust in the platforms.
Slow Delivery, Poor Service Quality
Customers are experiencing significant frustration due to delays in pickup services, with many reporting that no staff arrive to collect their packages even after multiple days. This poor service quality, coupled with high costs and unresponsive customer support, is leading to dissatisfaction and a loss of trust in the logistics providers.
Search: Unclear and Automated Payments
Users are experiencing significant frustrations with payment processes across various apps, including unexpected charges, poor customer service, and unclear refund policies. Additionally, there are issues with app functionality, such as a lack of payment method options and unreliable third-party services, leading to financial losses and dissatisfaction.
Logistics: Failed Login & Authentication
Users are experiencing significant frustration with the login and authentication processes of the application, which are overly complicated and frequently malfunctioning. This leads to account lockouts, repeated login attempts, and a lack of effective communication regarding account status, ultimately hindering their ability to use the service efficiently.
E-commerce: Poor and Ineffective Customer Support
Customers are experiencing a lack of support services, with slow and ineffective responses from staff, resulting in a negative experience. Many have complained about the absence of multi-platform support and the reliance on AI that fails to meet their actual needs.
Banking: Lack of Clear and Timely Notifications
Users are facing significant issues with not receiving important notifications related to financial transactions, resulting in funds being inaccessible. At the same time, they are also dealing with the annoyance of unwanted advertising notifications, with no ability to turn them off or remove them, which detracts from their overall banking app experience.
E-commerce: Slow Delivery and Lack of Order Information
Customers experience significant delays in delivery and lack of order information, leading to frustration and dissatisfaction. Issues include orders being automatically canceled without reason, incorrect items being delivered, and poor customer support from the platform.
Healthcare & Appointment Scheduling: No Refunds for Canceled Appointments
Users are experiencing significant issues with the app related to payment processing and appointment management, leading to frustrations such as failed transactions, lack of refunds, and inability to access necessary information. These problems are compounded by poor customer support and technical errors, resulting in a loss of trust and reluctance to use the app for future appointments.
Payments: Transaction Errors and Delayed Refunds
Users experience transaction errors and delayed refunds when using payment apps. These issues include money being deducted without being credited, slow refund processes, and lack of support from customer service.
Healthcare & Appointment Scheduling: Inability to Book Appointments via App
Users are experiencing significant issues with the appointment scheduling app, leading them to prefer calling customer service instead. Common complaints include the app's inability to accurately reflect available services, difficulties in canceling appointments, and failures in processing bookings, resulting in frustration and inefficiency.
Logistics: Inefficient and Inconvenient Update Process
Users are facing significant frustrations with the app due to mandatory updates that often lead to decreased functionality and unresolved issues. Additionally, there is a lack of timely improvements and support for online selling, contributing to an overall perception of poor service and professionalism.
Lack of Drivers for Quick Order Acceptance
Users are experiencing significant frustration with the Hoả tốc 247 logistics app due to a lack of available drivers and slow order acceptance times. This has led to dissatisfaction with high shipping fees and a general reluctance to use the service.
Frequent Payment Errors
Frequent payment errors occur when users attempt to make transactions through various apps, leading to frustration and unresolved issues. Inadequate customer support fails to effectively address these problems, leaving users dissatisfied and unable to complete their payments.
POS & Retail: Difficult and Inconvenient Interface
Users are experiencing significant frustration with the new interface of the POS system, citing issues such as lag, difficulty in navigation, and a lack of essential features. Many are requesting a return to the previous interface due to its perceived simplicity and efficiency compared to the current version.
Customer Message Display Issue
The problem is that messages from customers are not displaying properly in the Shopee Seller Center, leading to delays in response and support. Sellers are experiencing issues such as notifications not showing new messages, missing chat features, and inability to send icons, which hampers effective communication with customers.
Frequent Banking App Errors
Users consistently face critical errors with the banking app, particularly during important transactions like money transfers. These issues include slow response times, login failures, and frequent crashes, leading to significant frustration.
Payment: Frequent login & authentication errors
Users face significant challenges with the login and authentication processes, which are often complicated, error-prone, and lacking essential features like account registration and password recovery. This results in frustration and a negative user experience, leading to difficulties in accessing services and managing accounts effectively.
Frequent Issues with Time Tracking App
Users frequently encounter technical issues with the time tracking app, MISA AMIS, which prevents them from accurately recording their work hours. Additionally, there is inadequate support and communication from the developers regarding these persistent problems, leaving users frustrated and without solutions.
Shopee Seller Center app lag and errors
The shared underlying problem is that the Shopee Seller Center app is plagued by numerous technical issues, including lag, frequent errors, and a lack of essential functions, making it frustrating for sellers to use. Despite being required to transition to this new app, sellers are dissatisfied with its performance and the overall user experience.
Fixing Mobile Banking App Issues
Users are unable to access banking applications on their phones because they are required to disable accessibility permissions. This issue is causing frustration and leading to potentially costly repairs at service shops.
Education: Lack of Notifications for Assignment Submission
Students face significant challenges due to a lack of timely notifications regarding assignments and deadlines on educational apps. This issue leads to confusion, missed submissions, and frustration, as users struggle to keep track of their responsibilities without proper alerts.
Ecommerce: Difficult Interface and Numerous Errors
Ecommerce platforms are facing significant usability issues, including slow product search, unclear layouts, and frequent technical errors that hinder the shopping experience. Users express frustration over the lack of essential information and functionality, leading to dissatisfaction with the overall interface.
Payment: Continuous update requirements are a hassle
Frequent and mandatory updates of the application are causing significant inconvenience for users, disrupting their ability to access the app when needed. This persistent requirement for updates not only wastes users' time but also leads to frustration, especially during urgent situations.
POS & Retail: Update Causes Bugs and Inconveniences
The updates to the application have resulted in numerous performance issues, including lag, errors, and connectivity problems. Users express frustration with the new version, describing it as inconvenient and a significant downgrade from previous iterations.