Healthcare: Inability to Schedule Appointments on Time
Patients face significant challenges with health appointment scheduling apps, including issues with address modifications, long wait times despite prior bookings, and frequent technical errors. These problems lead to frustration and inefficiencies, as users often find themselves unable to secure timely appointments or must navigate unexpected changes upon arrival at healthcare facilities.
23 people in 23 posts across 1 source · demand low, pain low, competition low
The pain
shares of 23 quoted postsWhat goes wrong, and for whom
- Who
- 23 people using MEDPRO, UMC Care and Nhi Đồng 1
- What goes wrong
- Doesn't work13% of posts
- Wastes time4% of posts
- How bad
- 91% of posts are complaints
- Since
- 20 May 2020 → 27 Jun 2026
Is this a startup idea?
Not directly. These are complaints about a product or service people already use — the fix belongs first to that provider.
- Complaints are about
- MEDPRO, UMC Care and Nhi Đồng 1
- Looking for something else
- 4% want an alternative · 4% ask the provider for a feature
- What the numbers say
- Almost nobody is looking for a different product — people want this provider to fix it, not a new option.
The pain — what people say
Their asks, who is writing, and the posts themselves
People are asking for
In their own words — asks pulled from the evidence, most-repeated first
“Đặt lịch khám hẹn giờ đến trước 15 phút nhưng khi đến bắt đợi cả tiếng vẫn chưa được vào khám.”
What people were doing
Every post behind this page, by what its author was doing — and when each one was written
- Complaint2191%
- Looking for an alternative14%
- Request14%
Sources
23 signals · 1 sources
Evidence
Raw public posts behind this opportunity — click through to the original. 3 posts were held back as off-topic; all 23 still count toward the score.
MEDPRO — Quá tệ Đặt lịch khám hẹn giờ đến trước 15 phút nhưng khi đến bắt đợi cả tiếng vẫn chưa được vào khám. Như đăng ký đặt hẹn dịch vụ để làm gì.
Strong complaintDoesn't workUMC Care — Chất lượng app App không có tester test lại à tr, xem lại màn hình tạo tài khoản, đặt lịch khám đi ạ, lỗi tùm lum, muốn đặt lịch mà quằn thì thôi nhé
Doesn't workMEDPRO — Đặt lịch khám bị Bùm Tôi đặt lịch khám trước 1 ngày, đến ngày khám, giờ khám thì kêu trả tiền lại vì hôm nay không có bs khám là sao zị? Lặng lội từ tỉnh vào khám bệnh mà bị như thế là sao vậy hả? Trả tiền lại và dưng dưng xem như không có chuyện gì là sao hả
UMC Care — Đánh giá hệ thống book lịch Đặt lịch 10h30-11h30, đi khám thì phòng đóng lúc 63 (tuy nhiên stt book là 72) bị chuyển qua phòng khác khám, cuối cùng là người cuối cùng phải khám (thiệt hại về thời gian + tinh thần)
Switching awayMEDPRO — App dở tệ hơn app cũ Yêu cầu rất nhiều thông tin tại phần đặt khám, nhưng lại không hiển thị option chọn để hoàn thành thông tin (Ví dụ: Phần quốc gia và nghề nghiệp trong phần đặt lịch khám)
Problem clusters
Distinct problems aggregated into this opportunity
Show 17 more ↓Show fewer ↑
Market and score
Products already there, how the score moved, and what it is made of
Opportunity history
Every score change is stored as a snapshot — click a sub-score to overlay it
Why did it move?
Needs at least two snapshots
No movement recorded yet
A second snapshot is needed to explain a change.
How the score was measured38 measured values behind the seven sub-scores · each shows the value, then the points it earned out of 100Show ↓Hide ↑
Questions about this idea
- Is Healthcare: Inability to Schedule Appointments on Time a startup idea?
- Not directly. These are complaints about a product or service people already use, and the fix belongs first to that provider. The page shows what is frustrating users and how badly — not an open market to start a company in.
- How many people have this problem?
- 23 different people described it independently, in 23 mentions, the earliest from 20 May 2020 and the most recent from 27 Jun 2026. The quotes, with dates and links to the originals, are in the Evidence section.
- Is this problem getting worse?
- Current status: stable — mentioned at a steady rate. Momentum is 43/100, measured as how often it is mentioned recently compared with before.
Adjacent opportunities
Nearest neighbours by embedding similarity
Discussion
Written by readers. Not part of the evidence above and not counted in any score.
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