Ahamove: Logistics: Complex and Challenging Guidance and Usage
Logistics apps are facing significant user frustration due to overly complex processes and poor customer support, leading to a negative user experience. Users report difficulties with app navigation, lengthy procedures for transactions, and inadequate assistance when issues arise.
8 different people have complained about this since 02 Oct 2024, most recently on 16 Sept 2026.
- “Trên các thông tin app lẫn fanpage lẫn website đều hướng dẫn xoá tk là có thể rút tiền về, thời gian đợi khoảng 10-30 ngày mà từ 01/11/2025 đến nay 26/01/2026 chưa có gì, tìm cách liên hệ không được, email không còn sử…”
- “Cũng tạm ổn nhưng cái điền địa chỉ khó dùng dã man , ông nào lập trình viên viết ra cái app tệ thế ko biết .”
- “Nhập thôg tin ,đchj cũg rất rối rắm, buộc tải app mới k cho sd app cũ, trãi nhiệm tệ, 1sao.”
8 people in 8 posts across 2 sources · demand low, pain low, competition low
The pain
shares of 8 quoted postsWhat goes wrong, and for whom
- Who
- 8 people using Ahamove, J&T Express, GHTK and Lalamove
- What goes wrong
- Not classified into a failure type — read the posts below.
- How bad
- 88% of posts are complaints · pain score low (30/100)
- Since
- 02 Oct 2024 → 16 Sept 2026
Is this a startup idea?
Not directly. These are complaints about a product or service people already use — the fix belongs first to that provider.
- Complaints are about
- Ahamove, J&T Express, GHTK and Lalamove
- Looking for something else
- 13% want an alternative · 0% ask the provider for a feature
- What the numbers say
- Almost nobody is looking for a different product — people want this provider to fix it, not a new option.
The pain — what people say
Their asks, who is writing, and the posts themselves
What people were doing
Every post behind this page, by what its author was doing — and when each one was written
- Complaint788%
- Looking for an alternative113%
Sources
8 signals · 2 sources
Evidence
Raw public posts behind this opportunity — click through to the original
…ạp vào 1 triệu (mức min nạp vào), dùng có hơn 200k rồi xoá tài khoản. Trên các thông tin app lẫn fanpage lẫn website đều hướng dẫn xoá tk là có thể rút tiền về, thời gian đợi khoảng 10-30 ngày mà từ 01/11/2025 đến nay 26/01/2026 chưa có gì, tìm cách liên hệ không được, email không còn sử dụng, fanpage không trả lời…
GHTK Cũng tạm ổn nhưng cái điền địa chỉ khó dùng dã man , ông nào lập trình viên viết ra cái app tệ thế ko biết . Rồi trường hợp ko điền rõ địa chỉ chi tiết shipper ko tìm được kho để lấy hàng.
…press — Tệ Khó sd. Khó thao tác. Giao diện rối mắt. Khó lên đơn hàg. Nhập thôg tin ,đchj cũg rất rối rắm, buộc tải app mới k cho sd app cũ, trãi nhiệm tệ, 1sao. Nếu có 0.5 -0.1sao cũng sẽ đánh zá.
Ahamove — Dịch vụ app Tài xế dễ thương, nhưng quy trình của app quá phức tạp mong bên app sẽ có người trực tin nhắn để hỗ trợ khách hàng. Chứ k phải AI spam
Ahamove không đăng ký được rất phức tạp ko như lalamove
Problem clusters
Distinct problems aggregated into this opportunity
Show 2 more ↓Show fewer ↑
Market and score
Products already there, how the score moved, and what it is made of
Opportunity history
Every score change is stored as a snapshot — click a sub-score to overlay it
Why did it move?
Needs at least two snapshots
No movement recorded yet
A second snapshot is needed to explain a change.
How the score was measured37 measured values behind the seven sub-scores · each shows the value, then the points it earned out of 100Show ↓Hide ↑
Questions about this idea
- Is Logistics: Complex and Challenging Guidance and Usage a startup idea?
- Not directly. These are complaints about a product or service people already use, and the fix belongs first to that provider. The page shows what is frustrating users and how badly — not an open market to start a company in.
- How many people have this problem?
- 8 different people described it independently, in 8 mentions, the earliest from 02 Oct 2024 and the most recent from 16 Sept 2026. The quotes, with dates and links to the originals, are in the Evidence section.
- Is this problem getting worse?
- Current status: stable — mentioned at a steady rate. Momentum is 42/100, measured as how often it is mentioned recently compared with before.
Adjacent opportunities
Nearest neighbours by embedding similarity
Have you run into this?
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