Customer Message Display Issue
The problem is that messages from customers are not displaying properly in the Shopee Seller Center, leading to delays in response and support. Sellers are experiencing issues such as notifications not showing new messages, missing chat features, and inability to send icons, which hampers effective communication with customers.
8 people in 8 posts across 1 source · demand low, pain low, competition low
The pain
shares of 8 quoted postsWhat goes wrong, and for whom
- Who
- 8 people using Shopee Seller Center
- What goes wrong
- Doesn't work50% of posts
- Missing feature13% of posts
- How bad
- 88% of posts are complaints · pain score low (36/100)
- Since
- 17 Aug 2026 → 31 Aug 2026
Is this a startup idea?
Not directly. These are complaints about a product or service people already use — the fix belongs first to that provider.
- Complaints are about
- Shopee Seller Center
- Looking for something else
- 13% want an alternative · 0% ask the provider for a feature
- What the numbers say
- Almost nobody is looking for a different product — people want this provider to fix it, not a new option.
The pain — what people say
Their asks, who is writing, and the posts themselves
People are asking for
In their own words — asks pulled from the evidence, most-repeated first
“Sau khi update phiên bản mới dùng bị thiếu tính năng chat, mất icon và login bị lỗi”
“Tính năng nhắn tin chưa hoạt động mà ép seller chuyển qua dùng.”
What people were doing
Every post behind this page, by what its author was doing — and when each one was written
- Complaint788%
- Looking for an alternative113%
Sources
8 signals · 1 sources
Evidence
Raw public posts behind this opportunity — click through to the original
Shopee Seller Center — Chưa đầy đủ tính năng, còn lỗi Tin nhắn bị lỗi, mờ từ thông báo ra không hiện lên ngay lập tức mà phải thoát ra rồi vào lại mới hiện. Chưa tích hợp phần xem shop nên sử dụng ứng dụng shopee người muavẫn đầy đủ tích năng hơn.
Doesn't work…pee Seller Center — Cải thiện tin nhắn chat giao diện tin nhắn nhanh Sau khi update phiên bản mới dùng bị thiếu tính năng chat, mất icon và login bị lỗi
Missing featureDoesn't work…r Center — Mất hết tin nhắn Lag lắm. Mất hết tin nhắn cài đặt nhanh. Không gửi được icon, khách nhắn tin đến không thấy hiển thị thật là tồi
Doesn't work…n hồi với khách hàng hay bị ẩn tin nhắn lúc phản hồi bằng điện thoại. Mặc dù thấy có thông báo tin nhắn tới nhưng không hiển thị tin nhắn mới nên rất dễ bị bỏ qua tin nhắn của khách không thể phản hồi và hỗ trợ khách kịp thời được.
Shopee Seller Center — Bị lỗi mục chat — Phần tin nhắn bị mất tính năng gửi nhanh các tin nhắn đã soạn sẵn, mất luôn mục icon. Lúc mới tải thì có nhưng dùng mấy hôm thì mất đến bây giờ
Doesn't work
Market and score
Products already there, how the score moved, and what it is made of
Opportunity history
Every score change is stored as a snapshot — click a sub-score to overlay it
Why did it move?
Score unchanged at 43.8 · 23 Sept 2026, 20:00 → 21:15 UTC
How the score was measured39 measured values behind the seven sub-scores · each shows the value, then the points it earned out of 100Show ↓Hide ↑
Questions about this idea
- Is Customer Message Display Issue a startup idea?
- Not directly. These are complaints about a product or service people already use, and the fix belongs first to that provider. The page shows what is frustrating users and how badly — not an open market to start a company in.
- How many people have this problem?
- 8 different people described it independently, in 8 mentions, the earliest from 17 Aug 2026 and the most recent from 31 Aug 2026. The quotes, with dates and links to the originals, are in the Evidence section.
- Is this problem getting worse?
- Current status: stable — mentioned at a steady rate. Momentum is 54/100, measured as how often it is mentioned recently compared with before.
Adjacent opportunities
Nearest neighbours by embedding similarity
Discussion
Written by readers. Not part of the evidence above and not counted in any score.
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If you have run into this problem, what did you try?