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51Pain pointVietnamTimesheet & Time Track: AtWork

Disruptive Advertising Delays Time Tracking

Frequent delays in time tracking. Users struggle with the application due to annoying ads and poor performance, resulting in an unsatisfactory experience.

People in the last 30 days
4of 12
Stable
Latest post 04 Nov 2026 · index 43.4
52Pain pointVietnamDelivery & Logistics Apps

Logistics: Difficult and Unintuitive Interfaces

Logistics apps are facing significant user dissatisfaction due to poorly designed interfaces that are time-consuming and difficult to navigate. Users report issues such as lagging performance, lack of intuitive features, and challenges in completing tasks, leading to frustration and inefficiency.

People in the last 30 days
4of 11
Stable
Latest post 30 Oct 2026 · index 42.4
53Pain pointVietnamJ&T Express

Poor Delivery Service Quality

The problem is the consistently poor quality of service and employee attitude at J&T Express, leading to significant customer dissatisfaction. Customers report issues such as delayed deliveries, mishandling of packages, and inadequate customer support.

People in the last 30 days
3of 100
Stable
Latest post 02 Nov 2026 · index 42.7
54Pain pointVietnamE-commerce & Seller Platforms

E-commerce: Slow Delivery and Lack of Order Information

Customers experience significant delays in delivery and lack of order information, leading to frustration and dissatisfaction. Issues include orders being automatically canceled without reason, incorrect items being delivered, and poor customer support from the platform.

People in the last 30 days
3of 63
Stable
Latest post 30 Oct 2026 · index 38.5
55Pain pointVietnamBusiness Management Software

Business Management: Frequent Errors and Lag in Timekeeping Application

The problem is frequent and significant errors in the timekeeping application, leading to issues such as incorrect clock-ins, delays, and payroll inaccuracies. These technical failures not only frustrate employees but also negatively impact their financial well-being and overall work experience.

People in the last 30 days
3of 30
Stable
Latest post 28 Oct 2026 · index 40.5
56Pain pointVietnamBanking & Payment Apps

Payment: Poor and Delayed Customer Support

Customers are experiencing significant frustration due to inadequate and slow customer support services, with limited channels for assistance and unresponsive communication. This has led to unresolved issues, transaction failures, and a general lack of effective problem resolution, resulting in a poor overall user experience.

People in the last 30 days
3of 29
Stable
Latest post 26 Oct 2026 · index 39.6
57Pain pointVietnamOnluyen

Frequent Errors and Annoying Updates

The shared underlying problem is that users find the app frustrating due to frequent updates that consume time and often introduce new errors, making it difficult to use effectively. Additionally, users express dissatisfaction with the cost of the app, especially given its persistent issues and lack of improvement.

People in the last 30 days
3of 26
Stable
Latest post 04 Nov 2026 · index 44.6
58Pain pointVietnamTikTok Shop Seller Center

TikTok Shop Seller Center User Experience Issues

The TikTok Shop Seller Center suffers from a severely poor user experience, characterized by ineffective management, slow processing times, and a lack of customer support. Sellers face unfair policies and high costs, leading to frustration and inefficiency in their operations.

People in the last 30 days
3of 23
Stable
Latest post 22 Oct 2026 · index 37.9
59Pain pointVietnamvnEdu Connect

Schools & Communication Apps: New Interface Difficult to Read and Unfriendly

Users are expressing dissatisfaction with the new interface of educational apps, preferring the old design due to its functionality and ease of use. The new interface is perceived as unattractive, difficult to navigate, and lacking essential features, leading to frustration among users.

People in the last 30 days
3of 20
Stable
Latest post 31 Oct 2026 · index 36.9
60Pain pointVietnamEducation & School Apps

Education: Poor Login & Authentication

Users are experiencing significant frustration with the login and authentication processes of the app, often encountering errors and delays that hinder access. Many report issues such as failure to receive OTPs, persistent connection errors, and overall system unreliability, leading to a negative user experience.

People in the last 30 days
3of 17
Stable
Latest post 29 Oct 2026 · index 43.0
61Pain pointVietnamEducation & School Apps

Schools & Communication Apps: Complex and Confusing User Guides

The problem is that the app is overly complicated and difficult to use, leading to frustration among parents and students. Users face issues such as a lack of functionality for uploading photos and navigating the app, which detracts from its intended purpose and usability.

People in the last 30 days
3of 13
Stable
Latest post 05 Nov 2026 · index 47.1
62Pain pointVietnamMEDPRO

Healthcare: Login and OTP Authentication Issues

Users are experiencing significant issues with the login and authentication processes across healthtech applications, particularly related to OTP (One-Time Password) errors and system failures. These problems include invalid OTP messages, inability to enter OTP codes, and prolonged loading times, leading to frustration and hindering access to essential services.

People in the last 30 days
3of 13
Stable
Latest post 03 Nov 2026 · index 46.7
63Pain pointVietnamZalo

Incoming calls and messages do not notify

Users frequently experience issues with missed calls and messages on the app, often requiring them to reopen the application to respond. This results in significant frustration due to the unreliability of notifications and communication features.

People in the last 30 days
3of 13
Stable
Latest post 30 Oct 2026 · index 41.4
64Pain pointVietnamEducation & School Apps

Schools & Communication Apps: Poor Customer Support, Unreachable

There is a significant lack of effective customer support across various educational technology platforms, leading to frustration among users who are unable to receive timely assistance. Many users report issues such as unresponsive hotlines, inadequate app functionality, and persistent technical errors, which hinder their ability to access necessary support.

People in the last 30 days
3of 12
Stable
Latest post 16 Oct 2026 · index 41.9
65Pain pointVietnamViettel Post

Couriers falsely report delivery attempts and ignore calls

Shippers exhibit poor operational reliability by failing to pick up orders, ignoring calls, blocking customers, delivering late, damaging goods without compensation, and falsely updating delivery or cancellation statuses. Additionally, the platform lacks effective support or complaint mechanisms to address these issues and resolve disputes.

People in the last 30 days
3of 8
Stable
Latest post 19 Oct 2026 · index 41.0
66Pain pointVietnamACB ONE

Frequent Crashes in Banking App

The problem is that the app experiences frequent crashes and persistent errors, making it difficult for users to complete transactions and navigate the interface. This results in a frustrating user experience, with many users expressing dissatisfaction and labeling the app as poorly designed and unreliable.

People in the last 30 days
2of 97
Declining
Latest post 28 Oct 2026 · index 41.1
67Pain pointVietnamPOS & Retail Software

POS & Retail: Poor Customer Support and Challenges

There is a significant lack of effective customer support for software products, leading to unresolved issues and frustration among users. Customers frequently experience software malfunctions and delays in assistance, compounded by unprofessional behavior from support staff who often shift blame onto the users.

People in the last 30 days
2of 63
Stable
Latest post 30 Oct 2026 · index 41.5
68Pain pointVietnamMEDPRO

Healthcare: Delayed Non-Refundable Payment Issues

Users face significant challenges with payment processes in healthcare apps, including high costs, frequent errors, and a lack of clarity in transaction procedures. These issues lead to frustration, wasted time, and difficulties in securing appointments and refunds.

People in the last 30 days
2of 38
Stable
Latest post 04 Nov 2026 · index 38.1
69Pain pointVietnamVNPT Money

Payment: Continuous update requirements are a hassle

Frequent and mandatory updates of the application are causing significant inconvenience for users, disrupting their ability to access the app when needed. This persistent requirement for updates not only wastes users' time but also leads to frustration, especially during urgent situations.

People in the last 30 days
2of 31
Stable
Latest post 27 Oct 2026 · index 38.8
70Pain pointVietnamE-commerce & Seller Platforms

E-commerce: Login & Authentication Failures

Users are experiencing significant issues with login and authentication processes across various e-commerce platforms, leading to frustration and inefficiency. Common problems include failure to receive verification emails, persistent login errors, and server issues that require repeated attempts to access accounts.

People in the last 30 days
2of 28
Stable
Latest post 30 Oct 2026 · index 47.5
71Pain pointVietnamOnluyen

Education: Lack of Notifications for Assignment Submission

Students face significant challenges due to a lack of timely notifications regarding assignments and deadlines on educational apps. This issue leads to confusion, missed submissions, and frustration, as users struggle to keep track of their responsibilities without proper alerts.

People in the last 30 days
2of 19
Stable
Latest post 15 Oct 2026 · index 39.9
72Pain pointVietnamTax & Public Service Apps

Driver's License Integration Issues

Users are facing difficulties with the integration of their driver's licenses into the VNeid app, encountering issues such as missing documents, errors during the process, and the inability to display their licenses correctly. This has led to confusion and frustration, as many are unsure how to resolve these technical problems or verify their licenses.

People in the last 30 days
2of 16
Stable
Latest post 12 Oct 2026 · index 31.5
73Pain pointVietnamAgribank Plus

Agribank Plus App Usability Issues

Users are experiencing significant frustrations with the Agribank Plus app, citing issues such as frequent errors during money transfers and cumbersome password reset processes that require in-person visits to the bank. Additionally, the app's design and functionality are criticized as inadequate, leading to a poor user experience overall.

People in the last 30 days
2of 14
Stable
Latest post 05 Nov 2026 · index 47.5
74Pain pointVietnamGHTK

Slow Delivery and Lost Packages

Logistics apps are facing significant issues with slow pickup and delivery times, leading to lost packages. Customers are frustrated by the lack of timely updates and resolutions regarding these delays.

People in the last 30 days
2of 12
Stable
Latest post 04 Nov 2026 · index 39.6
75Pain pointVietnamBanking & Payment Apps

Banking: Overly Complex and Confusing User Guides

The problem is the excessive complexity and confusion surrounding the use of fintech banking applications and services. Users are frustrated by complicated processes, unclear instructions, and additional costs associated with transactions and troubleshooting.

People in the last 30 days
2of 11
Stable
Latest post 30 Oct 2026 · index 42.5
76Pain pointVietnamSISAP Phụ huynh

Schools & Communication Apps: Payment Functionality Issues

Users face significant challenges with the app's payment functionality, as it only provides tuition notifications without direct payment options, leading to inconvenience and frustration. Issues such as delayed payment confirmations, lack of detailed transaction history, and errors with electronic wallets further exacerbate the user experience.

People in the last 30 days
2of 10
Stable
Latest post 03 Nov 2026 · index 47.3
77Pain pointVietnamTPBank Mobile

Inaccessible Bank Accounts

Users are experiencing significant issues with accessing their accounts and utilizing financial services, leading to frustration and inability to complete transactions. Common problems include application lag, errors in account creation, and frequent system failures during critical tasks like payments and money transfers.

People in the last 30 days
2of 9
Stable
Latest post 24 Oct 2026 · index 37.3
78Pain pointVietnamTikTok Shop Seller Center

E-commerce app performance lags

Users experience severe performance issues such as lagging, freezing, crashing, and poor connectivity when trying to perform basic tasks on the mobile application. Additionally, the app lacks essential features, has a confusing interface, and creates unnecessary clutter, severely hindering sellers' ability to manage operations and communicate with customers despite high fees.

People in the last 30 days
2of 9
Stable
Latest post 05 Nov 2026 · index 44.0
79Pain pointVietnamMISA AMIS

App lags and login errors

Users experience severe performance issues such as freezing, extreme slowness, device overheating, and frequent crashing back to the home screen. Additionally, the application fails to register actions, displays no error messages to help diagnose problems, and offers poor overall feature functionality.

People in the last 30 days
2of 9
Stable
Latest post 13 Oct 2026 · index 38.1
80Pain pointVietnamGHTK

Poor Delivery Services

The logistics services provided are consistently described as extremely poor, leading to significant customer dissatisfaction. Issues include failure to pick up items, excessive fees, and lack of support, contributing to a negative overall experience.

People in the last 30 days
2of 9
Stable
Latest post 25 Oct 2026 · index 45.5
81Pain pointVietnamMEDPRO

Healthcare: Poor call center support and bad staff attitude

MEDPRO — Terrible service, constantly encountering errors both online and at the clinic, and customer service staff have bad attitudes. Unable to book appointments, forcing users to call the hotline, and call charges drain your account balance.

People in the last 30 days
2of 8
Stable
Latest post 23 Oct 2026 · index 48.5
82Pain pointVietnamBanking & Payment Apps

Banking: VNeID linking and app integration failures

Users experience persistent technical failures, system errors, and forced branch visits when attempting to link banking apps with national identification systems (VNeID) or third-party services. Additionally, outdated app versions and integration glitches prevent customers from completing basic digital transactions and account setups smoothly.

People in the last 30 days
2of 8
Stable
Latest post 06 Nov 2026 · index 44.0
83Pain pointVietnamZalo

Frustrating login and account recovery process

Users face severe friction, errors, and financial extortion when attempting to log in, recover forgotten passwords, or update the application. These barriers frequently result in lost message data and inaccessible accounts.

People in the last 30 days
2of 8
Stable
Latest post 30 Oct 2026 · index 29.5
84Pain pointVietnamHoả tốc 247

Lack of Drivers for Quick Order Acceptance

Users are experiencing significant frustration with the Hoả tốc 247 logistics app due to a lack of available drivers and slow order acceptance times. This has led to dissatisfaction with high shipping fees and a general reluctance to use the service.

People in the last 30 days
1of 92
Stable
Latest post 04 Nov 2026 · index 41.7
85Pain pointVietnamPOS & Retail Software

POS & Retail: Update Causes Bugs and Inconveniences

The updates to the application have resulted in numerous performance issues, including lag, errors, and connectivity problems. Users express frustration with the new version, describing it as inconvenient and a significant downgrade from previous iterations.

People in the last 30 days
1of 60
Stable
Latest post 14 Oct 2026 · index 42.0
86Pain pointVietnamSổ Chấm Công

Human Resources & Time Tracking: Faulty and Difficult Time Tracking

Users are experiencing significant dissatisfaction with time-tracking applications, citing issues such as difficulty of use, frequent errors, and loss of recorded data. This has led to frustration and a perception that the applications are inadequate for their needs.

People in the last 30 days
1of 40
Stable
Latest post 14 Oct 2026 · index 44.1
87Pain pointVietnamE-commerce & Seller Platforms

E-commerce: Poor and Ineffective Customer Support

Customers are experiencing a lack of support services, with slow and ineffective responses from staff, resulting in a negative experience. Many have complained about the absence of multi-platform support and the reliance on AI that fails to meet their actual needs.

People in the last 30 days
1of 32
Stable
Latest post 14 Oct 2026 · index 31.6
88Pain pointVietnamHoả tốc 247

High Shipping Costs and Slow Delivery

Customers are frustrated with high shipping fees and slow delivery times when using logistics apps for food orders. Many users report issues with order cancellations, unresponsive delivery personnel, and unexpected additional charges, leading to a negative experience overall.

People in the last 30 days
1of 30
Stable
Latest post 10 Oct 2026 · index 39.0
89Pain pointVietnamKiotViet Nhân viên

App lag and frequent connectivity errors

Users experience significant lag and frequent connectivity errors with the app, making it nearly unusable. This results in frustration and dissatisfaction as they struggle with slow performance and persistent issues.

People in the last 30 days
1of 28
Stable
Latest post 14 Oct 2026 · index 44.9
90Pain pointVietnamBanking & Payment Apps

Payment: Unsuccessful Bank Connections

Users are experiencing significant frustration with the inability to successfully link their bank accounts to various payment apps, often encountering persistent errors and lack of support. This issue is compounded by misleading information regarding available bank connections and inadequate app functionality, leading to a poor user experience.

People in the last 30 days
1of 24
Stable
Latest post 13 Oct 2026 · index 45.4
91Pain pointVietnamJ&T Sprinter

Logistics App Technical Issues

The logistics app is plagued by persistent technical issues that significantly hinder the efficiency of shippers. Users express frustration over frequent app malfunctions and question the effectiveness of the IT team responsible for its maintenance.

People in the last 30 days
1of 24
Stable
Latest post 18 Oct 2026 · index 37.6
92Pain pointVietnamPOS & Retail Software

POS & Retail: Complicated Login and Authentication

Users are experiencing significant difficulties with the login and authentication processes, including frequent login errors, lack of password recovery options, and the need to repeatedly enter passwords. This leads to frustration and a negative user experience, as many users are unable to access the app or are forced to delete it due to these issues.

People in the last 30 days
1of 23
Stable
Latest post 22 Oct 2026 · index 44.1
93Pain pointVietnamE-commerce & Seller Platforms

E-commerce: Update Issues Causing Errors and Inconvenience

Users are experiencing significant issues with system updates, including persistent errors, loss of data, and degraded user experience. Despite updates being implemented, many features are malfunctioning or missing, leading to frustration and dissatisfaction among users.

People in the last 30 days
1of 21
Stable
Latest post 01 Nov 2026 · index 37.1
94Pain pointVietnamLalamove

App lag preventing ride-hailing

Users are experiencing significant frustration with logistics apps due to persistent technical issues, including frequent login failures and app crashes. Additionally, there are complaints about a lack of clear communication regarding service limitations, such as the inability to issue VAT invoices for urgent orders.

People in the last 30 days
1of 17
Stable
Latest post 05 Nov 2026 · index 37.7
95Pain pointVietnamACB ONE

Unblock Developer Mode for Banking App

Users are experiencing significant inconvenience with the ACB ONE app due to its restriction on devices with Developer Mode enabled, which prevents them from using the app effectively. This issue is particularly frustrating for IT professionals and developers who rely on the app for banking transactions, as they are forced to reset their devices after each use.

People in the last 30 days
1of 17
Stable
Latest post 30 Oct 2026 · index 36.0
96Pain pointVietnamOnluyen

Education: Assignments Not Displayed

Students face significant challenges with the app used for managing assignments, including issues with assignment visibility, slow loading times, and inadequate support for completing tasks. These problems lead to frustration and hinder effective communication between students and teachers, ultimately impacting the learning experience.

People in the last 30 days
1of 15
Stable
Latest post 01 Nov 2026 · index 41.2
97Pain pointVietnamPOS & Retail Software

POS & Retail: Payment Errors and Unstable Connections

Many users experience significant issues with payment processing and app functionality, leading to frustration and inefficiency in sales transactions. These problems include frequent errors in order creation, payment failures, and poor customer service, which collectively hinder the overall user experience and trust in the platforms.

People in the last 30 days
1of 15
Stable
Latest post 04 Nov 2026 · index 44.6
98Pain pointVietnamvnEdu Connect

Inability to View Academic Scores

Users are unable to access their academic scores through the app, which has been malfunctioning for an extended period. This issue has led to frustration among students, as they cannot view their grades while teachers can access them without problems, resulting in confusion and concerns about their academic performance.

People in the last 30 days
1of 14
Stable
Latest post 11 Oct 2026 · index 39.7
99Pain pointVietnamGHTK

Slow Delivery and Lack of Customer Support

Logistics apps are facing significant issues with slow delivery times and poor customer service, leading to frustration among users. Customers are often left without support and experience delays that exceed a week, which negatively impacts their overall satisfaction.

People in the last 30 days
1of 14
Stable
Latest post 20 Oct 2026 · index 37.4
100Pain pointVietnamSapo

POS & Retail: Delayed Deliveries and Lack of Updates

There are significant issues with the order management and delivery features, including the absence of a sharing button, slow app performance, and inadequate order status updates. Users also face challenges with order customization, delays in pickup, and a lack of historical order data, leading to frustration and inefficiency in the process.

People in the last 30 days
1of 14
Stable
Latest post 14 Oct 2026 · index 48.0