POS & Retail: Payment Errors and Unstable Connections
Many users experience significant issues with payment processing and app functionality, leading to frustration and inefficiency in sales transactions. These problems include frequent errors in order creation, payment failures, and poor customer service, which collectively hinder the overall user experience and trust in the platforms.
10 people in 10 posts across 2 sources · demand low, pain low, competition low
The pain
shares of 10 quoted postsWhat goes wrong, and for whom
- Who
- 10 people using KiotViet, Sapo, POS365 and POS365.VN
- What goes wrong
- Doesn't work20% of posts
- Missing feature10% of posts
- How bad
- 70% of posts are complaints
- Since
- 13 May 2020 → 08 Jul 2026
Is this a startup idea?
Not directly. These are complaints about a product or service people already use — the fix belongs first to that provider.
- Complaints are about
- KiotViet, Sapo, POS365 and POS365.VN
- Looking for something else
- 10% want an alternative · 20% ask the provider for a feature
- What the numbers say
- Almost nobody is looking for a different product — people want this provider to fix it, not a new option.
The pain — what people say
Their asks, who is writing, and the posts themselves
What people were doing
Every post behind this page, by what its author was doing — and when each one was written
- Complaint770%
- Looking for an alternative110%
- Request220%
Sources
10 signals · 2 sources
Evidence
Raw public posts behind this opportunity — click through to the original. 1 post was held back as off-topic; all 10 still count toward the score.
…ệc cho mình ai ngờ mình làm việc cho nó. Lại mua thêm bực vào người. Khuyên mọi người ai đang có ý định dùng thì nên chuyển sang mua bên khác cho đỡ mất tiền oan! Thanks!
FrustratedSwitching awaySapo — Tệ Hay bị lỗi ko tạo được đơn/ ko thanh toán được, làm ảnh hưởng tới việc bán hàng.
Doesn't workSapo — Sapo cực kỳ lưu manh Ép khách mua thêm ứng dụng chứ không đồng ý cho kết nối vào trong khi dịch vụ Sapo không hỗ trợ cái cơ bản nhất là hỗ trợ thanh toán trả góp bằng cách check ngay nút mua hàng. Mọi Người nghiên cứu kỹ trước khi ký kết với Sapo nên tham khảo các bên dịch vụ web uy tín khác.
Missing featurePOS365.VN lỗi đồng bộ giữa các thiết bị khá tệ, 1 máy lên món, máy tính tiền k thấy, đôi khi thanh toán rồi nhưng bên máy order k mất bill
POS365 — App bị lỗi chuyển khoản sang tiền mặt Tệ lỗ thấy mồ luôn
Doesn't work
Problem clusters
Distinct problems aggregated into this opportunity
Show 4 more ↓Show fewer ↑
Market and score
Products already there, how the score moved, and what it is made of
Opportunity history
Every score change is stored as a snapshot — click a sub-score to overlay it
Why did it move?
Score 26.5 → 26.6 · 23 Sept 2026, 10:00 → 11:15 UTC
How the score was measured38 measured values behind the seven sub-scores · each shows the value, then the points it earned out of 100Show ↓Hide ↑
Questions about this idea
- Is POS & Retail: Payment Errors and Unstable Connections a startup idea?
- Not directly. These are complaints about a product or service people already use, and the fix belongs first to that provider. The page shows what is frustrating users and how badly — not an open market to start a company in.
- How many people have this problem?
- 10 different people described it independently, in 10 mentions, the earliest from 13 May 2020 and the most recent from 08 Jul 2026. The quotes, with dates and links to the originals, are in the Evidence section.
- Is this problem getting worse?
- Current status: declining — mentioned less often than before. Momentum is 30/100, measured as how often it is mentioned recently compared with before.
Adjacent opportunities
Nearest neighbours by embedding similarity
Discussion
Written by readers. Not part of the evidence above and not counted in any score.
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