E-commerce: Login & Authentication Failures
Users are experiencing significant issues with login and authentication processes across various e-commerce platforms, leading to frustration and inefficiency. Common problems include failure to receive verification emails, persistent login errors, and server issues that require repeated attempts to access accounts.
13 people in 13 posts across 1 source · demand low, pain low, competition low
The pain
shares of 13 quoted postsWhat goes wrong, and for whom
- Who
- 13 people using Fahasa, Tiki Seller, Shopee Seller Center and Haravan
- What goes wrong
- Doesn't work38% of posts
- Wastes time23% of posts
- Missing feature15% of posts
- How bad
- 77% of posts are complaints
- Since
- 12 Jun 2019 → 21 Aug 2026
Is this a startup idea?
Not directly. These are complaints about a product or service people already use — the fix belongs first to that provider.
- Complaints are about
- Fahasa, Tiki Seller, Shopee Seller Center and Haravan
- Looking for something else
- 0% want an alternative · 15% ask the provider for a feature
- What the numbers say
- Almost nobody is looking for a different product — people want this provider to fix it, not a new option.
The pain — what people say
Their asks, who is writing, and the posts themselves
People are asking for
In their own words — asks pulled from the evidence, most-repeated first
“Quên pass nhưng ấn vào quên mật khẩu thì bảo không hỗ trợ email (?) đăng nhập cũng không đăng nhập đc bằng email ?”
What people were doing
Every post behind this page, by what its author was doing — and when each one was written
- Complaint1077%
- Request215%
- About price18%
Sources
13 signals · 1 sources
Evidence
Raw public posts behind this opportunity — click through to the original. 1 post was held back as off-topic; all 13 still count toward the score.
…ẽ giúp sốp giữ chuỗi top1 chiếc app được đánh giá 1sao nhiều nhất 1. App lỗi mãi thôi, đăng nhập cứ bị lỗi, xoá tải đi chục lần vẫn vậy, đến cái rút tiền cũng lỗi, vậy dùng trên app Shopee như lúc đầu cho nhanh chứ tạo app riêng chi mà dùng không được, phiền vô cùng, chat hỗ trợ kêu nhân viên mà vẫn gặp AI, bực mình.…
FrustratedDoesn't workTiki Seller — hãm vc cả ứng dụng lẫn đăng nhập web đều quản lí bán hàng kém hiệu quả không hỗ trợ gì được cho người bán chực ăn chiết khấu với phạt người ta là giỏi tiền về cũng chậm good bye tiki kể cả mua lẫn bán phá sản là vừa rồi cu
Missing featureFahasa — App tốt nhưng lỗi mãi — App dùng tốt dao diện cũng xinh mua hàng giao hàng cũng ok lắm Nhưng dạo gần đây có chuyện xoá xong tải lại thì bị 1. Đăng nhập quá nhiều bước ( tuy biết là bảo mật ) nhưng quá nhiều bước thay vì bấm chữ đăng nhập bằng facebook rồi nhập cái mk là xong thì cái này quá nhiều cái phải…
Doesn't workTiki Seller — Không vào được app Đăng nhập bằng mail hằng ngày của mình mà vẫn báo lỗi do sai. Chắc do mình sai chứ ko phải do app sai? Tấc cả lỗi là do mình. Chán chả muốn nói thêm.
Doesn't workShopee Seller Center — Hỏi chấm Quên pass nhưng ấn vào quên mật khẩu thì bảo không hỗ trợ email (?) đăng nhập cũng không đăng nhập đc bằng email ? Thì bán buôn cho ai ? Thì log in bằng cách nào ? Cho lựa chọn xác thực thì chả cái nào ấn được (?) là như nào nữa ?
Asking howMissing feature
Problem clusters
Distinct problems aggregated into this opportunity
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Market and score
Products already there, how the score moved, and what it is made of
Opportunity history
Every score change is stored as a snapshot — click a sub-score to overlay it
Why did it move?
Score unchanged at 27.1 · 23 Sept 2026, 20:00 → 21:15 UTC
How the score was measured39 measured values behind the seven sub-scores · each shows the value, then the points it earned out of 100Show ↓Hide ↑
Questions about this idea
- Is E-commerce: Login & Authentication Failures a startup idea?
- Not directly. These are complaints about a product or service people already use, and the fix belongs first to that provider. The page shows what is frustrating users and how badly — not an open market to start a company in.
- How many people have this problem?
- 13 different people described it independently, in 13 mentions, the earliest from 12 Jun 2019 and the most recent from 21 Aug 2026. The quotes, with dates and links to the originals, are in the Evidence section.
- Is this problem getting worse?
- Current status: declining — mentioned less often than before. Momentum is 32/100, measured as how often it is mentioned recently compared with before.
Written up in
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Discussion
Written by readers. Not part of the evidence above and not counted in any score.
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