Frequent Crashes in Banking App
The problem is that the app experiences frequent crashes and persistent errors, making it difficult for users to complete transactions and navigate the interface. This results in a frustrating user experience, with many users expressing dissatisfaction and labeling the app as poorly designed and unreliable.
38 people in 38 posts across 1 source · demand low, pain low, competition low
The pain
shares of 38 quoted postsWhat goes wrong, and for whom
- Who
- 38 people using ACB ONE and ACB ONE Biz
- What goes wrong
- Doesn't work24% of posts
- Wastes time3% of posts
- How bad
- 100% of posts are complaints · pain score low (39/100)
- Since
- 13 May 2026 → 21 Sept 2026
Is this a startup idea?
Not directly. These are complaints about a product or service people already use — the fix belongs first to that provider.
- Complaints are about
- ACB ONE and ACB ONE Biz
- Looking for something else
- 0% want an alternative · 0% ask the provider for a feature
- What the numbers say
- Almost nobody is looking for a different product — people want this provider to fix it, not a new option.
The pain — what people say
Their asks, who is writing, and the posts themselves
What people were doing
Every post behind this page, by what its author was doing — and when each one was written
- Complaint38100%
Sources
38 signals · 1 sources
Evidence
Raw public posts behind this opportunity — click through to the original
ACB ONE — App quá tệ App quá chậm, thường xuyên bị lỗi không thanh toán được phải kill app mở lại và đăng nhập lại mới thanh toán được, quá phiền và khó sử dụng
Strong complaintDoesn't workACB ONE — Mr Trải nghiệm người dùng app quá tệ, lỗi giao diện khi làm định danh quá nhiều, nút bấm xác nhận bị chèn bởi hình ảnh không nhấn được, lỗi quét chip định danh của app cũng không quét được, server không ổnd định làm đến bước 2 bị văng ra khỏi app phải làm lại từ đầu. Làm định danh cả 3 tiếng vẫn chưa hoàn…
Strong complaintACB ONE — App quá lỗi Sau thời gian cập nhật gần đây khi thực hiện ck app lỗi liên tục và rất nhiều lần trong ngày, mong ngân hàng khắc phục lỗi sớm nhất
Doesn't workACB ONE — Phan mềm vo dụng Mang tiếng ngan hàng mà làm cái app k ra hồn lỗi liền tục tệ hại!!
Strong complaintDoesn't workACB ONE — Tệ App siêu tệ,mất thời gian gây khó khăn cho khách hàng cực kì
Wastes time
Problem clusters
Distinct problems aggregated into this opportunity
Market and score
Products already there, how the score moved, and what it is made of
Opportunity history
Every score change is stored as a snapshot — click a sub-score to overlay it
Why did it move?
Score 50.5 → 51.9 · 24 Sept 2026, 04:00 → 05:15 UTC
How the score was measured37 measured values behind the seven sub-scores · each shows the value, then the points it earned out of 100Show ↓Hide ↑
Questions about this idea
- Is Frequent Crashes in Banking App a startup idea?
- Not directly. These are complaints about a product or service people already use, and the fix belongs first to that provider. The page shows what is frustrating users and how badly — not an open market to start a company in.
- How many people have this problem?
- 38 different people described it independently, in 38 mentions, the earliest from 13 May 2026 and the most recent from 21 Sept 2026. The quotes, with dates and links to the originals, are in the Evidence section.
- Is this problem getting worse?
- Current status: rising — mentioned more often than before. Momentum is 72/100, measured as how often it is mentioned recently compared with before.
Adjacent opportunities
Nearest neighbours by embedding similarity
Discussion
Written by readers. Not part of the evidence above and not counted in any score.
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