Mobile app stability and functionality improvements
Users experience significant challenges with the Salesforce mobile app, which is often laggy and prone to crashing, particularly during record updates. Additionally, the app's limited functionality and poor layout compared to the web browser version further exacerbate the user experience.
7 different people have complained about this since 18 May 2026, most recently on 22 May 2026.
“It also lags and often crashes, which is challenging when you’re updating records.”
“They still can't figure out how to make this Android friendly.”
“I wish it was easier to move from one to the other.”
7 people in 7 posts across 2 sources · demand low, pain low, competition low
The pain
shares of 7 quoted postsWhat goes wrong, and for whom
- Who
- 7 people using Salesforce
- What goes wrong
- Not classified into a failure type — read the posts below.
- How bad
- 57% of posts are complaints
- Since
- 18 May 2026 → 22 May 2026
Is this a startup idea?
Not directly. These are complaints about a product or service people already use — the fix belongs first to that provider.
- Complaints are about
- Salesforce
- Looking for something else
- 0% want an alternative · 43% ask the provider for a feature
- What the numbers say
- Almost nobody is looking for a different product — people want this provider to fix it, not a new option.
The pain — what people say
Their asks, who is writing, and the posts themselves
What people were doing
Every post behind this page, by what its author was doing — and when each one was written
- Complaint457%
- Request343%
Sources
7 signals · 2 sources
Evidence
Raw public posts behind this opportunity — click through to the original
…your iOS devices. It doesn’t accept PDF files from your iOS devices. It also lags and often crashes, which is challenging when you’re updating records. There is no auto save in Salesforce so you will lose work and I have lost a lot of progress in salesforce by using the app. While apps like these are helpful, this app…
Salesforce They still can't figure out how to make this Android friendly. A burdensome number of clicks to get anywhere, and each click runs the risk of a perpetual loading screen. Often I just close the app and login to SF on my Chrome browser. Depending on the task, it's quicker and easier to navigate that way.
…sed version that finding the information I need takes much more time. I wish it was easier to move from one to the other.
Wishes it existedSalesforce — Best Thing Is You Stay Signed In The layout kind of sucks compared to the web browser version of SalesForce. The functionality also isn’t there. I find that critical buttons needed to make changes to cases just do not function at all. The app hangs up sometimes. The only reason I use this at all is so I…
…ed to the app. I cannot manage images like I could in my web browser. What's worse is that if you want to use the regular browser version on your phone (because it's the only one that works) you have to endure constant work flow crashing advertisements from Salesforce demanding that you download the app.
Market and score
Products already there, how the score moved, and what it is made of
Opportunity history
Every score change is stored as a snapshot — click a sub-score to overlay it
Why did it move?
Score 25.7 → 25.6 · 24 Sept 2026, 19:00 → 20:15 UTC
How the score was measured38 measured values behind the seven sub-scores · each shows the value, then the points it earned out of 100Show ↓Hide ↑
Questions about this idea
- Is Mobile app stability and functionality improvements a startup idea?
- Not directly. These are complaints about a product or service people already use, and the fix belongs first to that provider. The page shows what is frustrating users and how badly — not an open market to start a company in.
- How many people have this problem?
- 7 different people described it independently, in 7 mentions, the earliest from 18 May 2026 and the most recent from 22 May 2026. The quotes, with dates and links to the originals, are in the Evidence section.
- Is this problem getting worse?
- Current status: stable — mentioned at a steady rate. Momentum is 43/100, measured as how often it is mentioned recently compared with before.
Adjacent opportunities
Nearest neighbours by embedding similarity
Discussion
Written by readers. Not part of the evidence above and not counted in any score.
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