About Service Fusion
App needs essential features and improvements
The app is perceived as underdeveloped and frustrating to use, lacking essential features and basic tools. Users express disappointment with its current state, indicating that it has deteriorated from a previously better experience.
6 different people have complained about this since 05 Jul 2023, most recently on 05 Jul 2023.
“The app feels like a beta/test version and is missing some pretty basic tools, a “home” button being the top one.”
“Overall this app could use a lot of work and has a lot of good qualities but as someone that uses it everyday, it can be incredibly frustrating to work with.”
“The mobile app lacks basic important features… such as offering options or financing to your customers.”
6 people in 6 posts across 1 source · demand low, pain low, competition moderate
The pain
shares of 6 quoted postsWhat goes wrong, and for whom
- Who
- 6 people using Service Fusion
- What goes wrong
- Missing feature33% of posts
- How bad
- 100% of posts are complaints
- Since
- 05 Jul 2023 → 05 Jul 2023
Is this a startup idea?
Not directly. These are complaints about a product or service people already use — the fix belongs first to that provider.
- Complaints are about
- Service Fusion
- Looking for something else
- 0% want an alternative · 0% ask the provider for a feature
- What the numbers say
- Almost nobody is looking for a different product — people want this provider to fix it, not a new option.
The pain — what people say
Their asks, who is writing, and the posts themselves
What people were doing
Every post behind this page, by what its author was doing — and when each one was written
- Complaint6100%
Sources
6 signals · 1 sources
Evidence
Raw public posts behind this opportunity — click through to the original
…Fusion has been the most frustrating app I have ever used in my time. The app feels like a beta/test version and is missing some pretty basic tools, a “home” button being the top one. I have to close the app and reopen it in order to get back to the home page, hitting the back button 5x takes way longer. The app…
FrustratedMissing feature…go when it comes to trying to find out where to go for my next call. Overall this app could use a lot of work and has a lot of good qualities but as someone that uses it everyday, it can be incredibly frustrating to work with.
Frustrated…tech support and still not resolved… btw still being charged for it. The mobile app lacks basic important features… such as offering options or financing to your customers. The Back Button in the app hasn’t worked for 3 months. Basic functions in the app are just not there.. such as being able to add non billable…
Missing feature…ers crash almost daily causing lost productivity and countless hours. They use to be great but as of late are horrible.
Strong complaint…give much information without toggling back an forth between screens. My opinion it’s a waste for time. Thought after using for a few months I would update my review. I would and still give the app a zero if I could. It’s cumbersome to use to much toggling around. Calendar is just plain hideous. Cant see any info in…
Market and score
Products already there, how the score moved, and what it is made of
Opportunity history
Every score change is stored as a snapshot — click a sub-score to overlay it
Why did it move?
Score 24.1 → 23.5 · 27 Sept 2026, 00:00 → 01:15 UTC
How the score was measured38 measured values behind the seven sub-scores · each shows the value, then the points it earned out of 100Show ↓Hide ↑
Questions about this idea
- Is App needs essential features and improvements a startup idea?
- Not directly. These are complaints about a product or service people already use, and the fix belongs first to that provider. The page shows what is frustrating users and how badly — not an open market to start a company in.
- How many people have this problem?
- 6 different people described it independently, in 6 mentions, the earliest from 05 Jul 2023 and the most recent from 05 Jul 2023. The quotes, with dates and links to the originals, are in the Evidence section.
- Is this problem getting worse?
- Current status: stable — mentioned at a steady rate. Momentum is 43/100, measured as how often it is mentioned recently compared with before.
Adjacent opportunities
Nearest neighbours by embedding similarity
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