Email: Email connectivity and sync issues
Users are experiencing persistent connectivity issues with the Edison email app, leading to frequent disconnections and errors that hinder their ability to access their email. Despite updates intended to resolve these problems, the situation has worsened, prompting users to consider switching to alternative email clients.
10 different people have complained about this since 02 Aug 2026, most recently on 02 Aug 2026.
- “My email address are requesting to be reconnected multiple times a day and is getting tiresome and frustrating, I’ve emailed customer service with no reply and I’m looking to use a different client moving forward.”
- “Not sure what has happened to Edison email app, but it is now slow to sync and really buggy.”
- “Please don’t make me move away and fix it ASAP”
10 people in 10 posts across 1 source · demand low, pain low, competition low
The pain
shares of 10 quoted postsWhat goes wrong, and for whom
- Who
- 10 people using Email - Edison Mail
- What goes wrong
- Urgent10% of posts
- How bad
- 100% of posts are complaints
- Since
- 02 Aug 2026 → 02 Aug 2026
Is this a startup idea?
Not directly. These are complaints about a product or service people already use — the fix belongs first to that provider.
- Complaints are about
- Email - Edison Mail
- Looking for something else
- 0% want an alternative · 0% ask the provider for a feature
- What the numbers say
- Almost nobody is looking for a different product — people want this provider to fix it, not a new option.
The pain — what people say
Their asks, who is writing, and the posts themselves
What people were doing
Every post behind this page, by what its author was doing — and when each one was written
- Complaint10100%
Sources
10 signals · 1 sources
Evidence
Raw public posts behind this opportunity — click through to the original
Email - Edison Mail — Constant disconnecting email My email address are requesting to be reconnected multiple times a day and is getting tiresome and frustrating, I’ve emailed customer service with no reply and I’m looking to use a different client moving forward.
Frustrated…asn’t fixed this issue at all despite the notification that it would. Very frustrating.
Frustrated…onnect my email account, I might as well use the outlook app instead. Not sure what has happened to Edison email app, but it is now slow to sync and really buggy. Think I will need to use another email app. Had enough with the reconnect MS email accounts every couple of hours. Deleting and using outlook.
…I use the app…. The notice says it should be better but it’s worse !! Please don’t make me move away and fix it ASAP
Urgent…latest version but still constantly disconnects from hotmail account. When I attempt to reconnect it I get an error saying failed to get user profile UPDATE Uninstalled and reinstalled per developer instructions and Hotmail bug is back. Can’t keep doing this on repeat. Why no fix yet?
Market and score
Products already there, how the score moved, and what it is made of
Opportunity history
Every score change is stored as a snapshot — click a sub-score to overlay it
Why did it move?
Score 26.0 → 23.7 · 12 Oct 2026, 00:00 → 01:15 UTC
How the score was measured38 measured values behind the seven sub-scores · each shows the value, then the points it earned out of 100Show ↓Hide ↑
Questions about this idea
- Is Email connectivity and sync issues a startup idea?
- Not directly. These are complaints about a product or service people already use, and the fix belongs first to that provider. The page shows what is frustrating users and how badly — not an open market to start a company in.
- How many people have this problem?
- 10 different people described it independently, in 10 mentions, the earliest from 02 Aug 2026 and the most recent from 02 Aug 2026. The quotes, with dates and links to the originals, are in the Evidence section.
- Is this problem getting worse?
- Current status: quiet — no recent mentions. Momentum is 30/100, measured as how often it is mentioned recently compared with before.
Adjacent opportunities
Nearest neighbours by embedding similarity
Have you run into this?
Written by readers, except comments marked Team, which are ours. Not part of the evidence above and not counted in any score.
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