Hootsuite: App functionality and login issues
Users are experiencing significant issues with the mobile app, particularly related to functionality and login problems. This dissatisfaction is leading some to consider switching to alternative platforms.
9 different people have complained about this since 28 Oct 2018, most recently on 07 Jun 2021.
No new posts for 2.0k days. This may have been fixed, or people stopped writing about it — the evidence below is from before 07 Jun 2021.
- “I don't see many issues in the desktop version but the App update is terrible!”
- “Hootsuite - Social Media Tools — Terrible.”
- “As a result this is only the second app I will pay for.”
9 people in 9 posts across 2 sources · 0 in the last 30 days, 0 in the 30 before
The pain
shares of 9 peopleWhat goes wrong, and for whom
- Who
- 9 people using Hootsuite - Social Media Tools
- What goes wrong
- Social media accounts constantly disconnect6 people · 67%
- Login and authentication errors occur4 people · 44%
- Scheduled posts fail and get deleted2 people · 22%
- Since
- 28 Oct 2018 → 07 Jun 2021
Is this a startup idea?
Not directly. These are complaints about a product or service people already use — the fix belongs first to that provider.
- Complaints are about
- Hootsuite - Social Media Tools
- Looking for something else
- 11% want an alternative · 11% ask the provider for a feature
- What the numbers say
- Almost nobody is looking for a different product — people want this provider to fix it, not a new option.
The pain — what people say
Their asks, who is writing, and the posts themselves
What people were doing
Every post behind this page, by what its author was doing — and when each one was written
- Complaint778%
- Looking for an alternative111%
- Request111%
Sources
9 signals · 2 sources
Evidence
Raw public posts behind this opportunity — click through to the original. 1 post was held back as off-topic; all 9 still count toward the score.
Hootsuite - Social Media Tools I've used Hootsuite for years. I don't see many issues in the desktop version but the App update is terrible! Issues ever since. Accounts were disconnected, it was a hassle getting them linked back in. Scheduled posts are getting errors. Now, I can't access my Dropbox any longer, which…
Strong complaint…tion altogether. I can't always be at my desktop when I need to post. I need an app that will work.
Looking for a toolStrong complaintHootsuite - Social Media Tools — Terrible I read the other reviews and decided to take the positive approach. Maybe it would work for me and it seemed to right up until my instagram account kept disconnecting. After three consecutive times of logging in, I scrapped the app. Ugh. So frustrating.
Frustrated…otsuite - Social Media Tools I use it because the developers get it. As a result this is only the second app I will pay for. You get it, you get the ducats. Update 10/3/20 This application has gone downhill faster than a fat man on a snowboard. Now I can't log into the website on my PC, the Android app doesn't let me…
Would pay- user·018fGoogle PlayGoogle Play US/Social media scheduling·07 Jun 2021·Looking for an alternativesource ↗
…character count for Twitter without having to start another new post. Will be looking for a new platform.
Looking for a tool
Market and score
Products already there, how the score moved, and what it is made of
Opportunity history
Every score change is stored as a snapshot — click a sub-score to overlay it
Why did it move?
Score 26.2 → 26.5 · 26 Sept 2026, 11:00 → 12:15 UTC
How the score was measured38 measured values behind the seven sub-scores · each shows the value, then the points it earned out of 100Show ↓Hide ↑
Questions about this idea
- Is App functionality and login issues a startup idea?
- Not directly. These are complaints about a product or service people already use, and the fix belongs first to that provider. The page shows what is frustrating users and how badly — not an open market to start a company in.
- How many people have this problem?
- 9 different people described it independently, in 9 mentions, the earliest from 28 Oct 2018 and the most recent from 07 Jun 2021. The quotes, with dates and links to the originals, are in the Evidence section.
- Is this problem getting worse?
- Status: quiet — no new posts in the last 60 days. 0 people raised it in the last 30 days and 0 in the 30 days before; the status compares its share of everything collected from the same source, so collecting more or less cannot create a trend.
Adjacent opportunities
Nearest neighbours by embedding similarity
Have you run into this?
Written by readers, except comments marked Team, which are ours. Not part of the evidence above and not counted in any score.
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Hootsuite's mobile app seems to be causing a lot of headaches, especially with login issues and disconnected accounts. Nine people have mentioned problems like being unable to log in or having accounts default to the wrong profile. Does this happen to you on a specific device or after a particular update?