App functionality and login issues
Users are experiencing significant issues with the mobile app, particularly related to functionality and login problems. This dissatisfaction is leading some to consider switching to alternative platforms.
8 different people have complained about this since 18 Feb 2021, most recently on 07 Jun 2021.
“I don't see many issues in the desktop version but the App update is terrible!”
“As a result this is only the second app I will pay for.”
“Assistance said they fixed a glitch but I am still unable to log in to my account to delete it, which is not an option thru the app even though the "help" section says it is.”
8 people in 8 posts across 1 source · demand low, pain low, competition low
The pain
shares of 8 quoted postsWhat goes wrong, and for whom
- Who
- 8 people using Hootsuite - Social Media Tools
- What goes wrong
- Not classified into a failure type — read the posts below.
- How bad
- 75% of posts are complaints
- Since
- 18 Feb 2021 → 07 Jun 2021
Is this a startup idea?
Not directly. These are complaints about a product or service people already use — the fix belongs first to that provider.
- Complaints are about
- Hootsuite - Social Media Tools
- Looking for something else
- 13% want an alternative · 13% ask the provider for a feature
- What the numbers say
- Almost nobody is looking for a different product — people want this provider to fix it, not a new option.
The pain — what people say
Their asks, who is writing, and the posts themselves
What people were doing
Every post behind this page, by what its author was doing — and when each one was written
- Complaint675%
- Looking for an alternative113%
- Request113%
Sources
8 signals · 1 sources
Evidence
Raw public posts behind this opportunity — click through to the original. 1 post was held back as off-topic; all 8 still count toward the score.
Hootsuite - Social Media Tools I've used Hootsuite for years. I don't see many issues in the desktop version but the App update is terrible! Issues ever since. Accounts were disconnected, it was a hassle getting them linked back in. Scheduled posts are getting errors. Now, I can't access my Dropbox any longer, which…
Strong complaint…tion altogether. I can't always be at my desktop when I need to post. I need an app that will work.
Looking for a toolStrong complaint…otsuite - Social Media Tools I use it because the developers get it. As a result this is only the second app I will pay for. You get it, you get the ducats. Update 10/3/20 This application has gone downhill faster than a fat man on a snowboard. Now I can't log into the website on my PC, the Android app doesn't let me…
Would pay…character count for Twitter without having to start another new post. Will be looking for a new platform.
Looking for a tool…and now that I can't log in to the desktop, or do password recovery. Assistance said they fixed a glitch but I am still unable to log in to my account to delete it, which is not an option thru the app even though the "help" section says it is.
Market and score
Products already there, how the score moved, and what it is made of
Opportunity history
Every score change is stored as a snapshot — click a sub-score to overlay it
Why did it move?
Score 25.3 → 26.2 · 25 Sept 2026, 00:00 → 01:15 UTC
How the score was measured38 measured values behind the seven sub-scores · each shows the value, then the points it earned out of 100Show ↓Hide ↑
Questions about this idea
- Is App functionality and login issues a startup idea?
- Not directly. These are complaints about a product or service people already use, and the fix belongs first to that provider. The page shows what is frustrating users and how badly — not an open market to start a company in.
- How many people have this problem?
- 8 different people described it independently, in 8 mentions, the earliest from 18 Feb 2021 and the most recent from 07 Jun 2021. The quotes, with dates and links to the originals, are in the Evidence section.
- Is this problem getting worse?
- Current status: stable — mentioned at a steady rate. Momentum is 43/100, measured as how often it is mentioned recently compared with before.
Adjacent opportunities
Nearest neighbours by embedding similarity
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Written by readers. Not part of the evidence above and not counted in any score.
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