Email: Unreliable Email App Performance Issues
The app has become increasingly slow and unreliable, making it difficult for users to access and respond to emails efficiently. Frequent glitches, connection issues, and poor performance have led to frustration and a search for alternative email providers.
14 different people have complained about this since 08 Dec 2024, most recently on 16 Sept 2026.
- “It is beyond frustrating to check emails with this app.”
- “I don't see the point in wasting my time trying the same thing multiple times.”
- “While I love the client, it is unusable for verification links or emails I need to respond to quickly.”
14 people in 14 posts across 1 source · demand low, pain low, competition moderate
The pain
shares of 14 quoted postsWhat goes wrong, and for whom
- Who
- 14 people using Email - Edison Mail
- What goes wrong
- Doesn't work7% of posts
- Wastes time7% of posts
- How bad
- 71% of posts are complaints
- Since
- 08 Dec 2024 → 16 Sept 2026
Is this a startup idea?
Not directly. These are complaints about a product or service people already use — the fix belongs first to that provider.
- Complaints are about
- Email - Edison Mail
- Looking for something else
- 7% want an alternative · 21% ask the provider for a feature
- What the numbers say
- Almost nobody is looking for a different product — people want this provider to fix it, not a new option.
The pain — what people say
Their asks, who is writing, and the posts themselves
People are asking for
In their own words — asks pulled from the evidence, most-repeated first
“Almost unusable so looking for a new provider.”
What people were doing
Every post behind this page, by what its author was doing — and when each one was written
- Complaint1071%
- Looking for an alternative17%
- Request321%
Sources
14 signals · 1 sources
Evidence
Raw public posts behind this opportunity — click through to the original. 1 post was held back as off-topic; all 14 still count toward the score.
Email - Edison Mail — NOT WORKING NOT UPGRADING It is beyond frustrating to check emails with this app. I’ve kept it all these years because I like having multiple emails attached and the layout. But it isn’t worth it anymore. My emails haven’t been downloading, I should not have to sit there for 5min for one email to…
Frustrated…e issue appeared again, the support told me to repeat the same steps. I don't see the point in wasting my time trying the same thing multiple times. Guess it's time to find an alternative. Too bad. Your poor support just cost you a very faithful user who used to recommend Edison to other people.
Wastes time…hour for the message to actually appear in my inbox through the app. While I love the client, it is unusable for verification links or emails I need to respond to quickly.
Strong complaintEmail - Edison Mail — Useless Since iPadOS 18.2 Update... — - Monday, Dec. 16, 2024 - As the title indicates, Edison Mail does NOT work now, (i.e. Not normally,) it is taking excessive amounts of precious time while "Updating Inbox" et al, this issue is NOT present in the GMail app from Google, which is my one and…
Doesn't work…content, but viewed on gmail, it shows an attached picture and text. Presently, it is a very poor and unreliable email application.
Market and score
Products already there, how the score moved, and what it is made of
Opportunity history
Every score change is stored as a snapshot — click a sub-score to overlay it
Not enough history yet
Why did it move?
Needs at least two snapshots
No movement recorded yet
A second snapshot is needed to explain a change.
How the score was measured39 measured values behind the seven sub-scores · each shows the value, then the points it earned out of 100Show ↓Hide ↑
Questions about this idea
- Is Unreliable Email App Performance Issues a startup idea?
- Not directly. These are complaints about a product or service people already use, and the fix belongs first to that provider. The page shows what is frustrating users and how badly — not an open market to start a company in.
- How many people have this problem?
- 14 different people described it independently, in 14 mentions, the earliest from 08 Dec 2024 and the most recent from 16 Sept 2026. The quotes, with dates and links to the originals, are in the Evidence section.
- Is this problem getting worse?
- Current status: quiet — no recent mentions. Momentum is 28/100, measured as how often it is mentioned recently compared with before.
Adjacent opportunities
Nearest neighbours by embedding similarity
Have you run into this?
Written by readers, except comments marked Team, which are ours. Not part of the evidence above and not counted in any score.
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If you have run into this problem, what did you try?