Salesforce Authenticator: Inconsistent push notification functionality
Users experience frustration with the app's inconsistent performance, as it often requires manual opening to receive push notifications. This unreliability undermines its basic functionality, leading to dissatisfaction among users who rely on it for timely alerts.
6 different people have complained about this since 20 May 2022, most recently on 27 Aug 2026.
No new posts for 74 days. This may have been fixed, or people stopped writing about it — the evidence below is from before 27 Aug 2026.
- “Annoying to have to have an app that I only use for push notifications to not work for the basic function.”
- “this is terribly frustrating bc sometimes I need to approve a trusted IT consultant to help me in my system.”
- “This only works occasionally, most times I have to open the app manually.”
6 people in 6 posts across 1 source · 0 in the last 30 days, 0 in the 30 before
The pain
shares of 6 peopleWhat goes wrong, and for whom
- Who
- 6 people using Salesforce Authenticator
- What goes wrong
- Push notifications for approval never arrive4 people · 67%
- App must be open to receive requests3 people · 50%
- Automated approval at trusted locations fails3 people · 50%
- Since
- 20 May 2022 → 27 Aug 2026
Is this a startup idea?
Not directly. These are complaints about a product or service people already use — the fix belongs first to that provider.
- Complaints are about
- Salesforce Authenticator
- Looking for something else
- 0% want an alternative · 17% ask the provider for a feature
- What the numbers say
- Almost nobody is looking for a different product — people want this provider to fix it, not a new option.
The pain — what people say
Their asks, who is writing, and the posts themselves
What people were doing
Every post behind this page, by what its author was doing — and when each one was written
- Complaint583%
- Request117%
Sources
6 signals · 1 sources
Evidence
Raw public posts behind this opportunity — click through to the original
…otifications going to my phone are inconsistent in their reliability. Annoying to have to have an app that I only use for push notifications to not work for the basic function. Sometimes the approval is instant, requiring a quick glance and tap. Other times, a couple minutes. Would not use if I didnt have to.
Frustrated…pp settings and phone settings, this is the only app with this issue. this is terribly frustrating bc sometimes I need to approve a trusted IT consultant to help me in my system. I want to provide access for them but I do not know that the notification was sent without sound.
Frustrated…t a notification on my phone that I can accept to approve the log in. This only works occasionally, most times I have to open the app manually. When I open the app, instead of being brought to the authentication page, I am sent a push notification and have to go to my notifications bar to approve my login. Don't even…
Manual workSalesforce Authenticator This app is completely unnecessary and buggy. In a team of 7 only 1 person can log into our departments account because the automated approvals don't work. On top of that once the automated feature was turned on that person lost the ability to log in because the notifications weren't appearing…
Salesforce Authenticator Agree with other users who say this app is buggy and completely inconsistent. It lets you approve a frequent device to automate requests, but you still have to open the app in order for the automation to work. (And sometimes the "automation" is active for a week, sometimes two weeks, sometimes…
Market and score
Products already there, how the score moved, and what it is made of
Opportunity history
Every score change is stored as a snapshot — click a sub-score to overlay it
Why did it move?
Score 22.5 → 22.6 · 05 Nov 2026, 03:00 → 04:15 UTC
How the score was measured38 measured values behind the seven sub-scores · each shows the value, then the points it earned out of 100Show ↓Hide ↑
Questions about this idea
- Is Inconsistent push notification functionality a startup idea?
- Not directly. These are complaints about a product or service people already use, and the fix belongs first to that provider. The page shows what is frustrating users and how badly — not an open market to start a company in.
- How many people have this problem?
- 6 different people described it independently, in 6 mentions, the earliest from 20 May 2022 and the most recent from 27 Aug 2026. The quotes, with dates and links to the originals, are in the Evidence section.
- Is this problem getting worse?
- Status: quiet — no new posts in the last 60 days. 0 people raised it in the last 30 days and 0 in the 30 days before; the status compares its share of everything collected from the same source, so collecting more or less cannot create a trend.
Adjacent opportunities
Nearest neighbours by embedding similarity
Have you run into this?
Written by readers, except comments marked Team, which are ours. Not part of the evidence above and not counted in any score.
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