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Customer Support opportunities·tracked since 26 Sept 2026·evidence from 24 Nov 2025·scored 41m ago

Zoho Assist Scam Warnings

There is a significant issue with scams associated with the Customer App - Zoho Assist, where users are being targeted by individuals attempting to access sensitive information. Reports indicate that scammers are using the app's screen sharing feature to hack into users' devices.

14 different people have asked for or struggled with this since 24 Nov 2025, most recently on 04 Mar 2026.

  • “Customer App - Zoho Assist — Warning - This is a Scam!!!.”

    App Store (English storefronts)·03 Dec 2020read the original ↗
  • “Customer App - Zoho Assist — Beware of scammers using this app to access your Info.”

    App Store (English storefronts)·09 Feb 2021read the original ↗
See every post behind this page ↓Would you use this? Tell the next reader →

14 people in 14 posts across 1 source · demand low, pain low, competition low

StableEvidence: low
Opportunity Score
32.6
ahead of 67% of the rest of this market
0.0%signals / 7d
Demand
0.0low
Momentum
42.8moderate
Pain
0.0low
Competition
0.0low
lower is better
Monetization
0.0low
Market size
12.9low
Evidence
44.9moderate

The pain

shares of 14 quoted posts

What goes wrong, and for whom

Who
14 people using Customer App - Zoho Assist
What goes wrong
Not classified into a failure type — read the posts below.
How bad
100% of posts are complaints
Since
24 Nov 2025 → 04 Mar 2026

The opportunity

from the same posts

Whether this pain leaves room for a product

Demand
14 people raised it · momentum moderate (43)
Looking for something else
Nobody is asking for an alternative yet — these are complaints only.
Products they are unhappy with
Customer App - Zoho Assist
What the numbers say
Mostly complaints about products people already use — the opening is doing this one job better than they do, not creating new demand. Not shown by this data: whether they would pay.
Build a prototype from thisA landing page written from these 14 complaints by 14 people.50 credits · sign in →
1

The pain — what people say

Their asks, who is writing, and the posts themselves

What people were doing

Every post behind this page, by what its author was doing — and when each one was written

14posts
  • Complaint14100%
25 Jun 201914 posts04 Mar 2026

Sources

14 signals · 1 sources

App Store (English storefronts)14
Only public content is collected, author names are stored as one-way hashes, and every excerpt links back to its original post.

Evidence

Raw public posts behind this opportunity — click through to the original

  • App Store (English storefronts)App Store US/Help desk & support·24 Nov 2025·Complaintsource ↗

    Customer App - Zoho Assist — Scam! — I received a text saying my Apple ID was compromised so I clicked on the number. Obviously that was a mistake. They had me download this app and tried to get me to log into my bank app while I was sharing my screen. This app might not directly have anything to do with this fraud…

  • App Store (English storefronts)App Store US/Help desk & support·27 Oct 2025·Complaintsource ↗

    Customer App - Zoho Assist — Scam Land — The phone number went to a scammer pretending to be Apple support. Asked me to download the app to check my phone for an illegitimate charge from ApplePay. Red flags went up went he asked me to start opening banking apps on my phone for likely false charges at which point I…

  • App Store (English storefronts)App Store US/Help desk & support·03 Dec 2020·Complaintsource ↗

    Customer App - Zoho Assist — Warning - This is a Scam!!! Do not engage!!! This is the first time I’ve ever been duped. I called apple- they will never call you about your account. The sneaky snooks (edited for young readers) make it seem so real. Do not let anyone pretending to be tech support talk you into…

  • App Store (English storefronts)App Store US/Help desk & support·09 Feb 2021·Complaintsource ↗

    Customer App - Zoho Assist — Beware of scammers using this app to access your Info Never accept calls from people who say they’re from apple or Amazon who prompt you to download this app because of a “security breach on your account”. There’s a big phishing scam going around right now.

  • App Store (English storefronts)App Store US/Help desk & support·25 Jun 2019·Complaintsource ↗

    Customer App - Zoho Assist — Fraud — This is an app that people who’re committing fraud tells you to download. Say no to scammers when asked to download this!

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Problem clusters

Distinct problems aggregated into this opportunity

Customer App - Zoho Assist — Scam!.
7 mentions · 7 people
Customer App - Zoho Assist — Scam.
7 mentions · 7 people
2

The opportunity — market and score

Products already there, how the score moved, and what it is made of

Opportunity history

Every score change is stored as a snapshot — click a sub-score to overlay it

Not enough history yet

Why did it move?

Needs at least two snapshots

No movement recorded yet

A second snapshot is needed to explain a change.

How the score was measured
36 measured values behind the seven sub-scores · each shows the value, then the points it earned out of 100
Show ↓
Market size
Distinct people affected14 → 36
Distinct communities0 → 0
Distinct sources0 → 0
Adjacent categories0 → 0
Regions / languages0 → 0
Competition
Existing products0 → 0
New entrants (90d)0 → 0
Funded players0 → 0
Momentum
Period-over-period growth0 → 40
Latest period growth0 → 43
Sustained trend0 → 43
Acceleration0 → 50
Monetization
Stated willingness to pay0 → 0
Existing paid products0 → 0
Pricing complaints0 → 0
Business context0 → 0
Pain
Complaint intensity0 → 0
Negative sentiment0 → 0
Complaint frequency0 → 0
Willingness to switch0 → 0
Urgency0 → 0
Willingness to pay0 → 0
Repeat complaints0 → 0
Evidence
Evidence volume14 → 33
Source diversity1 → 35
Source credibility72 → 72
Extraction confidence19.3 → 19
Duplicate rate0 → 100
Freshness205.9 → 0
Cluster cohesion90.3 → 90
Demand
Mention volume0 → 0
Explicit requests0 → 0
Distinct people0 → 0
Questions asked0 → 0
Alternative searches0 → 0
Feature requests0 → 0

Questions about this idea

Is Zoho Assist Scam Warnings a good startup idea?
It has an Opportunity Score of 32.6, from 14 mentions by 14 different people across 1 sources. Demand is low (0/100), pain low (0/100) and competition low (0/100). This measures what people said, not what they paid for — test willingness to pay before building.
How many people have this problem?
14 different people described it independently, in 14 mentions, the earliest from 24 Nov 2025 and the most recent from 04 Mar 2026. The quotes, with dates and links to the originals, are in the Evidence section.
How crowded is this market?
Measured competition is low (0/100). Low competition can be a real gap or simply thin data — look for competitors yourself before concluding either.
Is demand for this growing?
Current status: stable — mentioned at a steady rate. Momentum is 43/100, measured as how often it is mentioned recently compared with before.

Adjacent opportunities

Nearest neighbours by embedding similarity

Would you use this? Have you tried building it?

Written by readers. Not part of the evidence above and not counted in any score.

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