{"data":{"items":[{"id":"67a985c7-c777-4883-8ffa-3ad351e67b19","excerpt":"Customer App - Zoho Assist — Scam! — I received a text saying my Apple ID was compromised so I clicked on the number. Obviously that was a mistake. They had me download this app and tried to get me to log into my bank app while I was sharing my screen. This app might not directly have anything to do with this fraud but","url":"https://apps.apple.com/us/app/id1277551323?see-all=reviews","role":"pain","weight":0.56630003,"occurredAt":"2025-11-24T15:48:13.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Help desk & support","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.4045,"matchedPatterns":["product:Customer App"],"statement":"Customer App - Zoho Assist — Scam!.","title":"Customer App - Zoho Assist — Scam!","body":"I received a text saying my Apple ID was compromised so I clicked on the number. Obviously that was a mistake. They had me download this app and tried to get me to log into my bank app while I was sharing my screen. This app might not directly have anything to do with this fraud but it’s certainly what it’s being used for. Beware!","offTopic":false},{"id":"a8b81c87-fa6d-486a-b7a6-aef57e22c92a","excerpt":"Customer App - Zoho Assist — Scam Land — The phone number went to a scammer pretending to be Apple support. Asked me to download the app to check my phone for an illegitimate charge from ApplePay. Red flags went up went he asked me to start opening banking apps  on my phone for likely false charges at which point I hun","url":"https://apps.apple.com/us/app/id1277551323?see-all=reviews","role":"pain","weight":0.4928,"occurredAt":"2025-10-27T20:26:16.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Help desk & support","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.352,"matchedPatterns":["product:Customer App"],"statement":"Customer App - Zoho Assist — Scam Land.","title":"Customer App - Zoho Assist — Scam Land","body":"The phone number went to a scammer pretending to be Apple support. Asked me to download the app to check my phone for an illegitimate charge from ApplePay. Red flags went up went he asked me to start opening banking apps  on my phone for likely false charges at which point I hung up. \nThis one deserves a criminal investigation!!","offTopic":false},{"id":"3ab93816-cce0-4329-9778-9f8fe44b27c3","excerpt":"Customer App - Zoho Assist — Warning - This is a Scam!!! — Do not engage!!! This is the first time I’ve ever been duped. I called apple- they will never call you about your account. The sneaky snooks (edited for young readers) make it seem so real. Do not let anyone pretending to be tech support talk you into downloadi","url":"https://apps.apple.com/us/app/id1277551323?see-all=reviews","role":"pain","weight":0.442575,"occurredAt":"2020-12-03T00:49:20.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Help desk & support","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.316125,"matchedPatterns":["product:Customer App"],"statement":"Customer App - Zoho Assist — Warning - This is a Scam!!!.","title":"Customer App - Zoho Assist — Warning - This is a Scam!!!","body":"Do not engage!!! This is the first time I’ve ever been duped. I called apple- they will never call you about your account. The sneaky snooks (edited for young readers) make it seem so real. Do not let anyone pretending to be tech support talk you into downloading this.","offTopic":false},{"id":"3e18ecaf-3622-4109-9221-63f7935ba813","excerpt":"Customer App - Zoho Assist — Beware of scammers using this app to access your Info — Never accept calls from people who say they’re from apple or Amazon who prompt you to download this app because of a “security breach on your account”. There’s a big phishing scam going around right now.","url":"https://apps.apple.com/us/app/id1277551323?see-all=reviews","role":"pain","weight":0.393575,"occurredAt":"2021-02-09T22:58:16.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Help desk & support","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.281125,"matchedPatterns":["product:Customer App"],"statement":"Customer App - Zoho Assist — Beware of scammers using this app to access your Info.","title":"Customer App - Zoho Assist — Beware of scammers using this app to access your Info","body":"Never accept calls from people who say they’re from apple or Amazon who prompt you to download this app because of a “security breach on your account”. There’s a big phishing scam going around right now.","offTopic":false},{"id":"7d5e6986-3b15-4cf6-ad68-c6ec58a3d685","excerpt":"Customer App - Zoho Assist — Fraud — This is an app that people who’re committing fraud tells you to download. Say no to scammers when asked to download this!","url":"https://apps.apple.com/us/app/id1277551323?see-all=reviews","role":"pain","weight":0.23432499,"occurredAt":"2019-06-25T00:51:58.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Help desk & support","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.167375,"matchedPatterns":["product:Customer App"],"statement":"Customer App - Zoho Assist — Fraud.","title":"Customer App - Zoho Assist — Fraud","body":"This is an app that people who’re committing fraud tells you to download. Say no to scammers when asked to download this!","offTopic":false},{"id":"066df912-fc79-414c-9537-db244311d73f","excerpt":"Customer App - Zoho Assist — DO NOT TRUST — Someone used this app to hack my phone while they asked me to look into sensitive information while using the screen sharing option. BEWARE! Reported to Apple.","url":"https://apps.apple.com/us/app/id1277551323?see-all=reviews","role":"pain","weight":0.23431668,"occurredAt":"2021-04-01T13:12:38.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Help desk & support","intent":"other","painScore":0.13333334,"sentiment":-0.33333334,"confidence":0.20675,"matchedPatterns":["product:Customer App"],"statement":"Someone used this app to hack my phone while they asked me to look into sensitive information while using the screen sharing option.","title":"Customer App - Zoho Assist — DO NOT TRUST","body":"Someone used this app to hack my phone while they asked me to look into sensitive information while using the screen sharing option. BEWARE! Reported to Apple.","offTopic":false},{"id":"52ecae52-b470-4c91-8566-c05b2fa36c0b","excerpt":"Customer App - Zoho Assist — This app is a scam — They asked me four credit  card information it’s a scam The phone they have is not Apple support!!!!","url":"https://apps.apple.com/us/app/id1277551323?see-all=reviews","role":"pain","weight":0.22330001,"occurredAt":"2019-12-27T21:09:48.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Help desk & support","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.1595,"matchedPatterns":["product:Customer App"],"statement":"Customer App - Zoho Assist — This app is a scam.","title":"Customer App - Zoho Assist — This app is a scam","body":"They asked me four credit  card information it’s a scam The phone they have is not Apple support!!!!","offTopic":false},{"id":"05eb6f56-121e-48e8-98dd-c8b7311ec662","excerpt":"Customer App - Zoho Assist — SCAMMERS, BEWARE!!!!!!!!!!! — Scammers used this app to try and get into my apple account!!!! Be very careful!","url":"https://apps.apple.com/us/app/id1277551323?see-all=reviews","role":"pain","weight":0.21104999,"occurredAt":"2021-03-12T22:34:50.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Help desk & support","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.15075,"matchedPatterns":["product:Customer App"],"statement":"Customer App - Zoho Assist — SCAMMERS, BEWARE!!!!!!!!!!!.","title":"Customer App - Zoho Assist — SCAMMERS, BEWARE!!!!!!!!!!!","body":"Scammers used this app to try and get into my apple account!!!! Be very careful!","offTopic":false},{"id":"b2e938c4-9d3c-44e8-8256-af67af390b35","excerpt":"Customer App - Zoho Assist — Terrible — Who ever it was called me and told me to download this app and tried to scam me out of money","url":"https://apps.apple.com/us/app/id1277551323?see-all=reviews","role":"pain","weight":0.202475,"occurredAt":"2025-12-08T23:20:22.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Help desk & support","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.144625,"matchedPatterns":["product:Customer App"],"statement":"Customer App - Zoho Assist — Terrible.","title":"Customer App - Zoho Assist — Terrible","body":"Who ever it was called me and told me to download this app and tried to scam me out of money","offTopic":false},{"id":"8f123ba0-acd1-4b0a-891e-f3cee590a666","excerpt":"Customer App - Zoho Assist — App used by scammers — This app is frequently used by scammers to swindle the elderly. Do Not Download!","url":"https://apps.apple.com/us/app/id1277551323?see-all=reviews","role":"pain","weight":0.202475,"occurredAt":"2025-05-31T14:01:57.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Help desk & support","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.144625,"matchedPatterns":["product:Customer App"],"statement":"Customer App - Zoho Assist — App used by scammers.","title":"Customer App - Zoho Assist — App used by scammers","body":"This app is frequently used by scammers to swindle the elderly. Do Not Download!","offTopic":false},{"id":"22895849-15c5-4fcc-85d1-bbb26ee56dfb","excerpt":"Customer App - Zoho Assist — SCAMMER ALERT — THIS APP IS USED BY SCAMMERS!!!!!!","url":"https://apps.apple.com/us/app/id1277551323?see-all=reviews","role":"pain","weight":0.13755,"occurredAt":"2025-12-18T03:09:25.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Help desk & support","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.09825,"matchedPatterns":["product:Customer App"],"statement":"THIS APP IS USED BY SCAMMERS!!!!!!","title":"Customer App - Zoho Assist — SCAMMER ALERT","body":"THIS APP IS USED BY SCAMMERS!!!!!!","offTopic":false},{"id":"c6a4f6a2-f548-419f-88b5-916f28daa94c","excerpt":"Customer App - Zoho Assist — Scam — This is a hacker site do not download","url":"https://apps.apple.com/us/app/id1277551323?see-all=reviews","role":"pain","weight":0.1302,"occurredAt":"2021-01-12T19:02:44.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Help desk & support","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.093,"matchedPatterns":["product:Customer App"],"statement":"Customer App - Zoho Assist — Scam.","title":"Customer App - Zoho Assist — Scam","body":"This is a hacker site do not download","offTopic":false},{"id":"654cb68e-6d3f-49e1-81d0-fefd8752750c","excerpt":"Customer App - Zoho Assist — Scam — Be aware do not download this app","url":"https://apps.apple.com/us/app/id1277551323?see-all=reviews","role":"pain","weight":0.1253,"occurredAt":"2026-03-04T15:10:46.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Help desk & support","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.0895,"matchedPatterns":["product:Customer App"],"statement":"Customer App - Zoho Assist — Scam.","title":"Customer App - Zoho Assist — Scam","body":"Be aware do not download this app","offTopic":false},{"id":"52bf86ca-f1d2-4c2e-9336-371e64ff0d51","excerpt":"Customer App - Zoho Assist — Don’t use this app — Bad service-scam","url":"https://apps.apple.com/us/app/id1277551323?see-all=reviews","role":"pain","weight":0.121625,"occurredAt":"2025-08-25T18:17:17.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Help desk & support","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.086875,"matchedPatterns":["product:Customer App"],"statement":"Bad service-scam","title":"Customer App - Zoho Assist — Don’t use this app","body":"Bad service-scam","offTopic":false}],"breakdown":[{"sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","count":14}],"total":14}}