Marketing and conversion: Terrible customer service and zero customer support
Users consistently report that the platform provides inadequate or non-existent customer support, leaving them unable to resolve urgent issues or navigate account suspensions. This lack of assistance is compounded by a difficult setup process and a confusing interface, which many users find frustrating and ineffective.
7 different people have complained about this since 11 Jan 2024, most recently on 10 Oct 2026. 3 of them in the last 30 days.
- “The app itself is okay, however, their customer support is absolutely terrible.”
- “Customer service was prompt in responding, but the set up, difficulty, lack of assistance, unappealing dashboard and somewhat misleading app sales page makes this all a waste of time.”
- “Reached out to their customer support for an urgent matter.”
7 people in 7 posts across 1 source · 3 in the last 30 days, 0 in the 30 before
The pain
What goes wrong, and for whom
- Who
- 7 people using Elevar Conversion Tracking, Google & YouTube, GOAFFPRO ‑ Affiliate Marketing and Microsoft Channel
- Since
- 11 Jan 2024 → 10 Oct 2026
Is this a startup idea?
Not directly. These are complaints about a product or service people already use — the fix belongs first to that provider.
- Complaints are about
- Elevar Conversion Tracking, Google & YouTube, GOAFFPRO ‑ Affiliate Marketing and Microsoft Channel
- Looking for something else
- 0% want an alternative · 14% ask the provider for a feature
- What the numbers say
- Almost nobody is looking for a different product — people want this provider to fix it, not a new option.
The pain — what people say
Their asks, who is writing, and the posts themselves
What people were doing
Every post behind this page, by what its author was doing — and when each one was written
- Complaint571%
- Request114%
- About price114%
Sources
7 signals · 1 sources
Evidence
Raw public posts behind this opportunity — click through to the original
…customer service manager, your experience leaves a lot to be desired. The app itself is okay, however, their customer support is absolutely terrible. They are very robotic and just paste links to their help articles. Generally, I've already reviewed those and need a deeper explanation. Instead of providing the…
Strong complaintUrgentElevar Conversion Tracking Customer service was prompt in responding, but the set up, difficulty, lack of assistance, unappealing dashboard and somewhat misleading app sales page makes this all a waste of time. Might want to bring the technical side of it down a notch and actually offer something above and beyond what…
Wastes timeMissing featureElevar Conversion Tracking Very bad experience overall. Reached out to their customer support for an urgent matter. I opened a ticket, checked later and they already closed it without even replying or solving the problem. their report always shows 100% accuracy by default no matter what, just misleading. Im going to…
UrgentGoogle & YouTube This app is terrible absolutely no customer service, and impossibly to set up.
Strong complaint…causing the Misrepresentation. That is why we get copy/paste answers. They have no idea what is wrong, and they refuse to offer customer support. The same support and transparency they demand from sellers. Contact your reps. Call them every day until they break up this monopoly.
Market and score
Products already there, how the score moved, and what it is made of
Existing solutions
Products people named in the evidence · high competition does not automatically mean a bad market
- Helpwarefound by web search
- Hirehoratiofound by web search
- Fluentsupportfound by web search
- Ringcentralfound by web search
- Justcallfound by web search
- Helpscoutfound by web search
Opportunity history
Every score change is stored as a snapshot — click a sub-score to overlay it
Why did it move?
Score 49.8 → 42.2 · 25 Oct 2026, 23:00 → 00:15 UTC
How the score was measured37 measured values behind the seven sub-scores · each shows the value, then the points it earned out of 100Show ↓Hide ↑
Questions about this idea
- Is Marketing and conversion: Terrible customer service and zero customer support a startup idea?
- Not directly. These are complaints about a product or service people already use, and the fix belongs first to that provider. The page shows what is frustrating users and how badly — not an open market to start a company in.
- How many people have this problem?
- 7 different people described it independently, in 7 mentions, the earliest from 11 Jan 2024 and the most recent from 10 Oct 2026. The quotes, with dates and links to the originals, are in the Evidence section.
- Is this problem getting worse?
- Status: steady — no change the counts can show. 3 people raised it in the last 30 days and 0 in the 30 days before; the status compares its share of everything collected from the same source, so collecting more or less cannot create a trend.
Adjacent opportunities
Nearest neighbours by embedding similarity
Have you run into this?
Written by readers, except comments marked Team, which are ours. Not part of the evidence above and not counted in any score.
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