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Research reports·Customer Support·10 Nov 2026

Zoho Assist Scam Warnings Lead Customer Support Dataset

Tracking nine customer support opportunities shows Zoho Assist Scam Warnings with 127 total people, while Wix Renewal Scams and Poor Support recorded 1 person in the last 30 days and 3 in the prior period. Six tracked opportunities are currently dead with no recent posts, and three remain stable.

#1Customer Support

Horrible Customer Support for Invoicing

Users are experiencing significant dissatisfaction with Square Invoices due to inadequate customer support and concerns over fraud protection. Many feel that the company's response to issues is unacceptable, leading to frustration and a lack of trust in the service.

People
9
Last 30 days
1
Evidence
9 signals
#2Customer Support

Wix Renewal Scams and Poor Support

Customers are facing issues with Wix's automatic renewal policy, which often results in unexpectedly high charges without clear communication. Additionally, the company's customer service is perceived as unhelpful and unresponsive, leaving users frustrated and unable to resolve their concerns effectively.

People
19
Last 30 days
1
Evidence
19 signals
#3Customer Support

Zoho Assist Scam Warnings

There is a significant issue with scams associated with the Customer App - Zoho Assist, where users are being targeted by individuals attempting to access sensitive information. Reports indicate that scammers are using the app's screen sharing feature to hack into users' devices.

People
127
Last 30 days
0
Evidence
127 signals
#4Customer Support

Frustration with Ineffective SaaS Solutions

Users are frustrated with the product's lack of functionality and poor performance, often feeling that manual entry is more efficient than using the app. Additionally, there are significant complaints about customer service and perceived value, leading to requests for refunds.

People
11
Last 30 days
0
Evidence
11 signals
#5Customer Support

Khách hàng gặp vấn đề với tổng đài hỗ trợ

Customers face significant frustration when trying to resolve issues through the support hotline, often incurring high costs for calls that result in unresolved problems and lengthy verification processes. The overall experience is marred by inefficiencies, such as long wait times, poor app performance, and inadequate support, leading to wasted time and resources.

People
8
Last 30 days
0
Evidence
8 signals
#6Customer Support

Subscription for Unlimited Tech Support Access

Users are frustrated by the limitations imposed on model number lookups, which restrict access to essential resources and make the app feel nearly useless. They express a desire for a subscription model that would allow for unlimited access to tech support and lookups, rather than having to rely on a points system tied to parts transactions.

People
12
Last 30 days
0
Evidence
12 signals
#7Customer Support

Improving Customer Service Quality

Customer service is consistently reported as inadequate, leading to frustration among users. Complaints highlight issues such as excessive fees and poor overall service quality.

People
17
Last 30 days
0
Evidence
17 signals
#8Customer Support

Email marketing app reliability issues

Users are experiencing significant frustration due to persistent glitches and failures in the app, particularly when attempting to send customer emails. This has led to perceptions of the app as unreliable and ineffective for its intended purpose.

People
8
Last 30 days
0
Evidence
8 signals
#9Customer Support

Account recovery frustrations and poor support

Users are experiencing significant difficulties in recovering their accounts due to an ineffective recovery system and poor customer support. This has led to frustration, prompting some to consider canceling their subscriptions and seeking alternative products.

People
8
Last 30 days
0
Evidence
8 signals

How these numbers are produced

Every figure above is counted, not estimated

Scores come from the deterministic engine described in the methodology, run over public posts collected from Reddit, GitHub, Hacker News and other open sources. The figures in this report are a snapshot from the day it was written and are not updated afterwards; the linked pages carry the current values. Read the methodology →

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