Search: Difficult and Complex User Guidance
Users are facing significant challenges with usability and functionality in the application, including a lack of guidance and complex processes. This results in frustration and inefficiency, as users struggle with navigation, searching for features, and completing tasks.
8 different people have complained about this since 20 Jul 2021, most recently on 23 Sept 2026.
“Mất SĐT cũ nhờ đóng tài khoản hộ cũng lâu vc, quy trình phức tạp, khách có thời gian đâu mà bắt gửi đơn các kiểu qua bưu điện, bên app ko có IT làm đc hợp đồng onl rồi kí trên máy luôn được?”
“app gì rất loàng ngoàng và khó dùng cài nhạc chuông điện thoại hết cả buổi chiều vẫn không được”
8 people in 8 posts across 1 source · demand low, pain moderate, competition low
The pain
shares of 8 quoted postsWhat goes wrong, and for whom
- Who
- 8 people using Claude by Anthropic, eNetViet, GarageBand and KiotViet Nhân viên Nhà hàng
- What goes wrong
- Missing feature13% of posts
- Wastes time13% of posts
- Doesn't work13% of posts
- How bad
- 88% of posts are complaints · pain score moderate (42/100)
- Since
- 20 Jul 2021 → 23 Sept 2026
Is this a startup idea?
Not directly. These are complaints about a product or service people already use — the fix belongs first to that provider.
- Complaints are about
- Claude by Anthropic, eNetViet, GarageBand and KiotViet Nhân viên Nhà hàng
- Looking for something else
- 0% want an alternative · 13% ask the provider for a feature
- What the numbers say
- Almost nobody is looking for a different product — people want this provider to fix it, not a new option.
The pain — what people say
Their asks, who is writing, and the posts themselves
People are asking for
In their own words — asks pulled from the evidence, most-repeated first
“khó dùng, không có tính năng tìm kiếm”
What people were doing
Every post behind this page, by what its author was doing — and when each one was written
- Complaint788%
- Request113%
Sources
8 signals · 1 sources
Evidence
Raw public posts behind this opportunity — click through to the original. 3 posts were held back as off-topic; all 8 still count toward the score.
VNPAY App — Đóng ví Mất SĐT cũ nhờ đóng tài khoản hộ cũng lâu vc, quy trình phức tạp, khách có thời gian đâu mà bắt gửi đơn các kiểu qua bưu điện, bên app ko có IT làm đc hợp đồng onl rồi kí trên máy luôn được?
eNetViet — khó dùng khó dùng, không có tính năng tìm kiếm
Missing featureGarageBand — rất khó để cài nhạc chuông app gì rất loàng ngoàng và khó dùng cài nhạc chuông điện thoại hết cả buổi chiều vẫn không được
Doesn't workÔn Thi THPT — Không có hướng dẫn giải tại sao lại không có hướng dẫn giải vậy
Microsoft Excel — Feedback Very hard to use + wrong vn font
Problem clusters
Distinct problems aggregated into this opportunity
Show 2 more ↓Show fewer ↑
Market and score
Products already there, how the score moved, and what it is made of
Opportunity history
Every score change is stored as a snapshot — click a sub-score to overlay it
Why did it move?
Score unchanged at 48.4 · 27 Sept 2026, 00:00 → 01:15 UTC
How the score was measured37 measured values behind the seven sub-scores · each shows the value, then the points it earned out of 100Show ↓Hide ↑
Questions about this idea
- Is Search: Difficult and Complex User Guidance a startup idea?
- Not directly. These are complaints about a product or service people already use, and the fix belongs first to that provider. The page shows what is frustrating users and how badly — not an open market to start a company in.
- How many people have this problem?
- 8 different people described it independently, in 8 mentions, the earliest from 20 Jul 2021 and the most recent from 23 Sept 2026. The quotes, with dates and links to the originals, are in the Evidence section.
- Is this problem getting worse?
- Current status: rising — mentioned more often than before. Momentum is 78/100, measured as how often it is mentioned recently compared with before.
Adjacent opportunities
Nearest neighbours by embedding similarity
Have you run into this?
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