About Workiz Field Service Software
Poor customer support and unreliable software
Customers experience significant frustration due to poor communication and lack of responsiveness from Workiz Field Service Software. Additionally, users report the software as expensive and plagued with bugs, leading to an overall negative perception of the service.
7 different people have complained about this since 07 Jul 2023, most recently on 25 Jun 2026.
“If you need to get a hold of anyone about anything, it is terrible.”
“They often don't respond to phone calls or messages, making it frustrating to get assistance when needed.”
“Horrible app, full of bugs that make it difficult to use.”
7 people in 7 posts across 1 source · demand low, pain low, competition low
The pain
shares of 7 quoted postsWhat goes wrong, and for whom
- Who
- 7 people using Workiz Field Service Software
- What goes wrong
- Not classified into a failure type — read the posts below.
- How bad
- 100% of posts are complaints
- Since
- 07 Jul 2023 → 25 Jun 2026
Is this a startup idea?
Not directly. These are complaints about a product or service people already use — the fix belongs first to that provider.
- Complaints are about
- Workiz Field Service Software
- Looking for something else
- 0% want an alternative · 0% ask the provider for a feature
- What the numbers say
- Almost nobody is looking for a different product — people want this provider to fix it, not a new option.
The pain — what people say
Their asks, who is writing, and the posts themselves
What people were doing
Every post behind this page, by what its author was doing — and when each one was written
- Complaint7100%
Sources
7 signals · 1 sources
Evidence
Raw public posts behind this opportunity — click through to the original. 1 post was held back as off-topic; all 7 still count toward the score.
Workiz Field Service Software — Zero integrity If you need to get a hold of anyone about anything, it is terrible. They say they will do one thing and then it never happens. I’ve had several people say “I will make sure this happens” or “you will not get charged for this” and sure enough, that thing never happens and…
Strong complaint…rvice The system is good, but the customer service is disappointing. They often don't respond to phone calls or messages, making it frustrating to get assistance when needed.
FrustratedWorkiz Field Service Software — Don’t use Workiz Horrible app, full of bugs that make it difficult to use. Workiz customer support is horrific and is running my business into the ground. We used to use Jobber, and it was a far better software.
Workiz Field Service Software — Don’t even attempt This is by far the worst platform and service out there ! There is absolutely no help or onboarding ! Save your time and find something else !
Workiz Field Service Software — Worsest service don’t suggest to anyone unreasonable expensive and they never on your side but dont forget to charge you for everything I’m done
Market and score
Products already there, how the score moved, and what it is made of
Opportunity history
Every score change is stored as a snapshot — click a sub-score to overlay it
Why did it move?
Score 25.7 → 25.9 · 26 Sept 2026, 18:00 → 19:15 UTC
How the score was measured39 measured values behind the seven sub-scores · each shows the value, then the points it earned out of 100Show ↓Hide ↑
Questions about this idea
- Is Poor customer support and unreliable software a startup idea?
- Not directly. These are complaints about a product or service people already use, and the fix belongs first to that provider. The page shows what is frustrating users and how badly — not an open market to start a company in.
- How many people have this problem?
- 7 different people described it independently, in 7 mentions, the earliest from 07 Jul 2023 and the most recent from 25 Jun 2026. The quotes, with dates and links to the originals, are in the Evidence section.
- Is this problem getting worse?
- Current status: stable — mentioned at a steady rate. Momentum is 43/100, measured as how often it is mentioned recently compared with before.
Adjacent opportunities
Nearest neighbours by embedding similarity
Have you run into this?
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