{"data":{"items":[{"id":"1ce29626-03c8-44ac-a861-9bc283968508","excerpt":"Workiz Field Service Software — Zero integrity — If you need to get a hold of anyone about anything, it is terrible. They say they will do one thing and then it never happens. I’ve had several people say “I will make sure this happens” or “you will not get charged for this” and sure enough, that thing never happens and","url":"https://apps.apple.com/us/app/id1469769810?see-all=reviews","role":"pain","weight":0.90278715,"occurredAt":"2024-02-27T22:47:40.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Field service","intent":"problem_report","painScore":0.8176923,"sentiment":-0.7692308,"confidence":0.49666667,"matchedPatterns":["terrible","product:Workiz Field Service Software"],"statement":"If you need to get a hold of anyone about anything, it is terrible.","title":"Workiz Field Service Software — Zero integrity","body":"If you need to get a hold of anyone about anything, it is terrible. They say they will do one thing and then it never happens. I’ve had several people say “I will make sure this happens” or “you will not get charged for this” and sure enough, that thing never happens and I of course get charged an insane amount of money for something they said they would cancel or refund. This is a terrible program and company. I DO NOT recommend them and never will to anyone.","offTopic":false},{"id":"fa8e0d0f-351c-4e43-aae6-c54558f87e21","excerpt":"Workiz Field Service Software — Bad customer service — The system is good, but the customer service is disappointing. They often don't respond to phone calls or messages, making it frustrating to get assistance when needed.","url":"https://apps.apple.com/us/app/id1469769810?see-all=reviews","role":"pain","weight":0.5897858,"occurredAt":"2024-07-24T14:09:11.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Field service","intent":"problem_report","painScore":0.73,"sentiment":-0.625,"confidence":0.34091666,"matchedPatterns":["frustrating","product:Workiz Field Service Software"],"statement":"They often don't respond to phone calls or messages, making it frustrating to get assistance when needed.","title":"Workiz Field Service Software — Bad customer service","body":"The system is good, but the customer service is disappointing. They often don't respond to phone calls or messages, making it frustrating to get assistance when needed.","offTopic":false},{"id":"b02000b4-21e4-4c4e-8938-830ad9b536c3","excerpt":"Workiz Field Service Software — Very expensive — Very very expensive price. Also they can give you a small discount, but on the condition that if you refuse their services before the end of the year, they will automatically deduct several thousand dollars from my credit card!!!","url":"https://apps.apple.com/us/app/id1469769810?see-all=reviews","role":"pain","weight":0.38132498,"occurredAt":"2025-05-27T01:21:11.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Field service","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.272375,"matchedPatterns":["product:Workiz Field Service Software"],"statement":"Workiz Field Service Software — Very expensive.","title":"Workiz Field Service Software — Very expensive","body":"Very very expensive price. Also they can give you a small discount, but on the condition that if you refuse their services before the end of the year, they will automatically deduct several thousand dollars from my credit card!!!","offTopic":true},{"id":"786630b0-1d84-4dcd-b5b6-1f8d0016e5c8","excerpt":"Workiz Field Service Software — Don’t use Workiz — Horrible app, full of bugs that make it difficult to use. Workiz customer support is horrific and is running my business into the ground. We used to use Jobber, and it was a far better software.","url":"https://apps.apple.com/us/app/id1469769810?see-all=reviews","role":"pain","weight":0.3409,"occurredAt":"2024-04-09T11:57:44.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Field service","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.2435,"matchedPatterns":["product:Workiz Field Service Software"],"statement":"Horrible app, full of bugs that make it difficult to use.","title":"Workiz Field Service Software — Don’t use Workiz","body":"Horrible app, full of bugs that make it difficult to use. Workiz customer support is horrific and is running my business into the ground. We used to use Jobber, and it was a far better software.","offTopic":false},{"id":"5235b6e3-1eda-4930-8a3a-be4f50a6d05a","excerpt":"Workiz Field Service Software — Don’t even attempt — This is by far the worst platform and service out there ! There is absolutely no help or onboarding ! Save your time and find something else !","url":"https://apps.apple.com/us/app/id1469769810?see-all=reviews","role":"pain","weight":0.27965,"occurredAt":"2026-06-25T21:46:01.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Field service","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.19975,"matchedPatterns":["product:Workiz Field Service Software"],"statement":"This is by far the worst platform and service out there !","title":"Workiz Field Service Software — Don’t even attempt","body":"This is by far the worst platform and service out there ! There is absolutely no help or onboarding ! Save your time and find something else !","offTopic":false},{"id":"ed1ebe9e-3644-4f16-b375-0225ef5c7635","excerpt":"Workiz Field Service Software — Worsest service — don’t suggest to anyone unreasonable expensive and they never on your side but dont forget to charge you for everything I’m done","url":"https://apps.apple.com/us/app/id1469769810?see-all=reviews","role":"pain","weight":0.234175,"occurredAt":"2025-07-17T22:17:30.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Field service","intent":"other","painScore":0.26666668,"sentiment":-0.6666667,"confidence":0.184875,"matchedPatterns":["product:Workiz Field Service Software"],"statement":"don’t suggest to anyone unreasonable expensive and they never on your side but dont forget to charge you for everything I’m done","title":"Workiz Field Service Software — Worsest service","body":"don’t suggest to anyone unreasonable expensive and they never on your side but dont forget to charge you for everything I’m done","offTopic":false},{"id":"4e0d5952-dafd-4749-89da-4c5440a82c53","excerpt":"Workiz Field Service Software — Worst company ever — Don’t use them \nThey will cost you thousands in damages and then not give support","url":"https://apps.apple.com/us/app/id1469769810?see-all=reviews","role":"pain","weight":0.2037,"occurredAt":"2023-07-07T18:36:35.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Field service","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.1455,"matchedPatterns":["product:Workiz Field Service Software"],"statement":"Workiz Field Service Software — Worst company ever.","title":"Workiz Field Service Software — Worst company ever","body":"Don’t use them \nThey will cost you thousands in damages and then not give support","offTopic":false}],"breakdown":[{"sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","count":7}],"total":7}}