Workiz Field Service Software: Refund and cancellation issues with Workiz
Users express significant dissatisfaction with the Workiz platform, citing experiences of being scammed and fraudulent practices. Many customers report difficulties in canceling their accounts and obtaining refunds.
6 different people have complained about this since 04 Apr 2024, most recently on 04 Aug 2026.
No new posts for 100 days. This may have been fixed, or people stopped writing about it — the evidence below is from before 04 Aug 2026.
- “I am extremely disappointed with the Workiz platform.”
- “Workiz Field Service Software — Scammers.”
- “Workiz Field Service Software — They will scam you.”
6 people in 6 posts across 1 source · 0 in the last 30 days, 0 in the 30 before
The pain
shares of 6 peopleWhat goes wrong, and for whom
- Who
- 6 people using Workiz Field Service Software
- What goes wrong
- Unable to cancel subscription or stop billing6 people · 100%
- Customer support ignores messages and calls2 people · 33%
- Since
- 04 Apr 2024 → 04 Aug 2026
Is this a startup idea?
Not directly. These are complaints about a product or service people already use — the fix belongs first to that provider.
- Complaints are about
- Workiz Field Service Software
- Looking for something else
- 0% want an alternative · 0% ask the provider for a feature
- What the numbers say
- Almost nobody is looking for a different product — people want this provider to fix it, not a new option.
The pain — what people say
Their asks, who is writing, and the posts themselves
What people were doing
Every post behind this page, by what its author was doing — and when each one was written
- Complaint6100%
Sources
6 signals · 1 sources
Evidence
Raw public posts behind this opportunity — click through to the original
Workiz Field Service Software — Cancel subscription I am extremely disappointed with the Workiz platform. Their cancellation policy is completely non-transparent — there are no clear instructions in the user interface, the cancel option is hidden, and live chat agents refuse to resolve the issue promptly. For the past…
Workiz Field Service Software — Scammers These guys are scammers. I had a plan and paid $274 monthly, and it was a prepaid subscription. I decided to cancel the subscription. On March 3rd they charged me for the next monthly, on March 6th I decided to cancel the subscription. I had an online meeting with them and the…
Workiz Field Service Software — They will scam you I strongly recommend against using Workiz. I signed up expecting to try the platform for one month, but I found it far less user-friendly than advertised. When I called to cancel, I was told that I had supposedly agreed to a one-year contract — something I was never…
…responding to us since April 28th regarding the account cancellation. We would like to immediately receive a refund and get our account cancelled.
…I completely forgot about and they were still billing at 199 a month. After requesting to cancel at the end of July, the first person said that they would refund if another payment was taken out. Second person who called to basically ask why we are leaving and to say they have a 30 day period, That helps us gather…
Market and score
Products already there, how the score moved, and what it is made of
Opportunity history
Every score change is stored as a snapshot — click a sub-score to overlay it
Why did it move?
Score 21.7 → 23.7 · 27 Oct 2026, 22:00 → 23:15 UTC
How the score was measured38 measured values behind the seven sub-scores · each shows the value, then the points it earned out of 100Show ↓Hide ↑
Questions about this idea
- Is Refund and cancellation issues with Workiz a startup idea?
- Not directly. These are complaints about a product or service people already use, and the fix belongs first to that provider. The page shows what is frustrating users and how badly — not an open market to start a company in.
- How many people have this problem?
- 6 different people described it independently, in 6 mentions, the earliest from 04 Apr 2024 and the most recent from 04 Aug 2026. The quotes, with dates and links to the originals, are in the Evidence section.
- Is this problem getting worse?
- Status: quiet — no new posts in the last 60 days. 0 people raised it in the last 30 days and 0 in the 30 days before; the status compares its share of everything collected from the same source, so collecting more or less cannot create a trend.
Adjacent opportunities
Nearest neighbours by embedding similarity
Have you run into this?
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