Ecommerce: Difficult Interface and Numerous Errors
Ecommerce platforms are facing significant usability issues, including slow product search, unclear layouts, and frequent technical errors that hinder the shopping experience. Users express frustration over the lack of essential information and functionality, leading to dissatisfaction with the overall interface.
10 people in 10 posts across 2 sources · demand low, pain moderate, competition low
The pain
shares of 10 quoted postsWhat goes wrong, and for whom
- Who
- 10 people using Tiki Seller, Fahasa, Haravan and Nhanh.vn
- What goes wrong
- Doesn't work20% of posts
- Wastes time10% of posts
- How bad
- 80% of posts are complaints · pain score moderate (41/100)
- Since
- 03 Feb 2020 → 15 Sept 2026
Is this a startup idea?
Not directly. These are complaints about a product or service people already use — the fix belongs first to that provider.
- Complaints are about
- Tiki Seller, Fahasa, Haravan and Nhanh.vn
- Looking for something else
- 0% want an alternative · 20% ask the provider for a feature
- What the numbers say
- Almost nobody is looking for a different product — people want this provider to fix it, not a new option.
The pain — what people say
Their asks, who is writing, and the posts themselves
What people were doing
Every post behind this page, by what its author was doing — and when each one was written
- Complaint880%
- Request220%
Sources
10 signals · 2 sources
Evidence
Raw public posts behind this opportunity — click through to the original. 1 post was held back as off-topic; all 10 still count toward the score.
Tiki Seller — Ko hài lòng Chổ nhập capcha khiến mình cực kỳ khó chịu, nhập ntn cũng sai, Logic app thấy cũng khó chịu không kém, vào đăng ký mà cực khó khăn, rối tùm lum Giao diện vào dc tới chổ nhập capcha cho điểm bình thường, ổn, chả có j đẹp, khá bình thường cho dc 4/10 Dc cái màn hình giới thiệu làm ổn nhất.
FrustratedTiki Seller — Siêu tệ Quản lý quá tệ, giao diện tệ, thiếu thông tin đơn hàng phải nhấp 2-3 lần, đủ thứ tệ, 1 sao
Strong complaintTiki Seller — Sàn lừa đảo Làm mất hàng, hỏng hàng sll của NBH không có ý định đền bù, vào kho nhìn hàng để ngoài trời mưa kéo bạt. App thì cho có, không có thông báo Quy định thay đổi không coi NBH ra gì. Đền bù yêu cầu xuất hoá đơn, giá bằng giá nhập mà như đi xin 6 tháng mới đền nhỏ giọt PSC gọi là cho có không có…
…n ảo . khiếu nại đơn 100% nhận từ app , khách xa tít mà không nghe!!! vào đóng acc vĩnh viễn thì web ra cái giao diện cù nhầy che mất 1 loạt hàng chữ bên trái không cả nhìn thấy chữ mình đánh yêu cầu để mà tiếp tục... bựa không tưởng!!!
Fahasa — Lỗi giỏ hàng Giao diện đẹp nhưng cần fix lại lỗi cho vào giỏ hàng rồi mà 1 lúc sau không thấy nữa
Problem clusters
Distinct problems aggregated into this opportunity
Show 4 more ↓Show fewer ↑
Market and score
Products already there, how the score moved, and what it is made of
Opportunity history
Every score change is stored as a snapshot — click a sub-score to overlay it
Why did it move?
Score 46.2 → 41.8 · 22 Sept 2026, 12:00 → 13:15 UTC
How the score was measured38 measured values behind the seven sub-scores · each shows the value, then the points it earned out of 100Show ↓Hide ↑
Questions about this idea
- Is Ecommerce: Difficult Interface and Numerous Errors a startup idea?
- Not directly. These are complaints about a product or service people already use, and the fix belongs first to that provider. The page shows what is frustrating users and how badly — not an open market to start a company in.
- How many people have this problem?
- 10 different people described it independently, in 10 mentions, the earliest from 03 Feb 2020 and the most recent from 15 Sept 2026. The quotes, with dates and links to the originals, are in the Evidence section.
- Is this problem getting worse?
- Current status: stable — mentioned at a steady rate. Momentum is 51/100, measured as how often it is mentioned recently compared with before.
Adjacent opportunities
Nearest neighbours by embedding similarity
Discussion
Written by readers. Not part of the evidence above and not counted in any score.
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If you have run into this problem, what did you try?