Delivery issues and login failures drive tracked platform complaints
Between October 29 and November 5, 2026, the index tracked 388 total opportunities with 3 new additions. Data shows significant rising complaints in delivery logistics, mobile app performance, and authentication errors across multiple sectors.
Period covered: 29 Oct 2026 → 05 Nov 2026
Giao vận: Đăng nhập & xác thực không thành công
Users are experiencing significant frustration with the login and authentication processes of the application, which are overly complicated and frequently malfunctioning. This leads to account lockouts, repeated login attempts, and a lack of effective communication regarding account status, ultimately hindering their ability to use the service efficiently.
Lagging and glitchy mobile app experience
Users experience significant frustration because the ADP Mobile Solutions system suffers from persistent lagging, freezing, and general performance glitches. Additionally, the application is described as extremely slow and overall horrible to use.
Nhắn tin & mạng xã hội: Mất tiền khi thanh toán không nhận được mã
Users are experiencing frustration and distrust due to issues with payment processing and the reliability of receiving transaction confirmations, such as OTP codes. Many report being charged without receiving the expected services or support, leading to accusations of fraudulent practices.
Ứng dụng giật lag, sập và thông tin sai lệch
Users experience intense frustration with AI tools frequently generating incorrect information, exhibiting a lack of consistent opinions ("ba phải"), and misunderstanding prompts or inventing details. Additionally, they encounter persistent technical glitches and display errors, especially after paying for professional subscriptions or experiencing unwanted automatic updates.
Ngân hàng: Quảng cáo quá nhiều gây phiền toái cho khách hàng
Users are frustrated by excessive and intrusive advertising in fintech applications, which disrupt their experience and hinder essential functions like money transfers. The prevalence of spam messages and pop-up ads contributes to a negative perception of banking apps, leading to dissatisfaction among customers.
Giáo dục: Đăng nhập & xác thực rất tệ
Users are experiencing significant frustration with the login and authentication processes of the app, often encountering errors and delays that hinder access. Many report issues such as failure to receive OTPs, persistent connection errors, and overall system unreliability, leading to a negative user experience.
Lỗi hiển thị tin nhắn khách hàng
The problem is that messages from customers are not displaying properly in the Shopee Seller Center, leading to delays in response and support. Sellers are experiencing issues such as notifications not showing new messages, missing chat features, and inability to send icons, which hampers effective communication with customers.
Giao vận: Giao hàng không đúng hẹn và không lấy hàng
Delivery services are plagued by a lack of accountability and poor communication from shippers, resulting in damaged goods and unfulfilled orders. Customers frequently experience delays, inadequate support, and a failure to resolve issues, leading to frustration and dissatisfaction with the service.
How these numbers are produced
Every figure above is counted, not estimated
More reports from this index
Written from the same evidence, other weeks.