SAP Concur: Frustration with SAP Concur App Performance
Users are experiencing significant frustration and dissatisfaction with the SAP Concur app due to its frequent crashes, bugs, and overall unreliability. Many find it nearly unusable for essential travel features, leading to a negative perception of its value and effectiveness.
101 different people have complained about this since 13 Apr 2016, most recently on 31 Oct 2026. 4 of them in the last 30 days.
- “The mobile app is painful to use and it’s not hard to waste hours of time completing one report.”
- “I wish you could give less than one star.”
- “One of the most frustrating apps on my phone.”
101 people in 101 posts across 1 source · 4 in the last 30 days, 8 in the 30 before
The pain
shares of 101 peopleWhat goes wrong, and for whom
- Who
- 101 people using SAP Concur
- What goes wrong
- Receipt upload fails, hangs or disappears21 people · 21%
- App crashes and freezes constantly19 people · 19%
- Expenses disappear or create duplicates9 people · 9%
- Asks to log in repeatedly and rejects credentials5 people · 5%
- Since
- 13 Apr 2016 → 31 Oct 2026
Is this a startup idea?
Not directly. These are complaints about a product or service people already use — the fix belongs first to that provider.
- Complaints are about
- SAP Concur
- Looking for something else
- 0% want an alternative · 6% ask the provider for a feature
- What the numbers say
- Almost nobody is looking for a different product — people want this provider to fix it, not a new option.
The pain — what people say
Their asks, who is writing, and the posts themselves
People are asking for
In their own words — asks pulled from the evidence, most-repeated first
“I wish I wouldn’t have to redownload this all the time because I have to use it for work.”
“Overpriced and not great.”
“Poor design and lack of testing are obvious”
What people were doing
Every post behind this page, by what its author was doing — and when each one was written
- Complaint9493%
- Request66%
- About price11%
Sources
101 signals · 1 sources
Evidence
Raw public posts behind this opportunity — click through to the original
…Unbelievably bad! ExpenseIt, great! Everything else, truly awful! The mobile app is painful to use and it’s not hard to waste hours of time completing one report. Expenses are added to claims with unpopulated fields, generating nonspecific error messages, and requiring manual filling when you eventually locate the…
Strong complaintWastes time…receipt - it always makes two receipts. Why keep breaking things??? I really hate this app. No choice - my company uses it so I’m stuck.
Strong complaint…never work. How is concur still in business. Is it running on MSDOS? I wish you could give less than one star. I’d give the same amount of stars as concur gives about its technology and users: ZERO.
Wishes it existedStrong complaintSAP Concur — Expenses One of the most frustrating apps on my phone. I have to use Sap concur to process my expenses. I upload the receipt, sometimes it gets process automatically, generating its own expense report, sometimes I have to complete this manually. The app seems to decide. Then each expenses will have errors…
FrustratedManual work…time. It used to be easy to book travel but they broke that as well. I hate that this broke app is mandatory for my job because it truly is terrible.
Strong complaint
Market and score
Products already there, how the score moved, and what it is made of
Opportunity history
Every score change is stored as a snapshot — click a sub-score to overlay it
Why did it move?
Score unchanged at 38.5 · 13 Nov 2026, 03:00 → 04:15 UTC
How the score was measured39 measured values behind the seven sub-scores · each shows the value, then the points it earned out of 100Show ↓Hide ↑
Questions about this idea
- Is Frustration with SAP Concur App Performance a startup idea?
- Not directly. These are complaints about a product or service people already use, and the fix belongs first to that provider. The page shows what is frustrating users and how badly — not an open market to start a company in.
- How many people have this problem?
- 101 different people described it independently, in 101 mentions, the earliest from 13 Apr 2016 and the most recent from 31 Oct 2026. The quotes, with dates and links to the originals, are in the Evidence section.
- Is this problem getting worse?
- Status: steady — no change the counts can show. 4 people raised it in the last 30 days and 8 in the 30 days before; the status compares its share of everything collected from the same source, so collecting more or less cannot create a trend.
Written up in
Reports covering this opportunity
Adjacent opportunities
Nearest neighbours by embedding similarity
Have you run into this?
Written by readers, except comments marked Team, which are ours. Not part of the evidence above and not counted in any score.
Create a free account to answer — it takes a few seconds and brings you back here. Already have one? Sign in
The SAP Concur app seems to crash frequently and struggles with essential travel features, like calculating routes for personal car mileage. We've heard from 38 people who find it nearly unusable, especially when it comes to adding expenses with unpopulated fields. Does the app crash for you during a specific task or on a particular device?