QuickBooks Workforce: Frustration with Basic App Functionality
Users are experiencing significant frustration with the app, particularly with its basic functionalities. Many have expressed dissatisfaction, describing the app as non-functional and of poor quality.
92 different people have complained about this since 08 Nov 2019, most recently on 21 Oct 2026. 5 of them in the last 30 days.
- “We have done every troubleshooting still does not resolve the issue.”
- “Missing obvious functionality like duplicating entries across multiple days, and multi- time segments.”
- “I hate this app and I hate the executives at this company for making the decision to break the app.”
92 people in 94 posts across 2 sources · 5 in the last 30 days, 20 in the 30 before
The pain
shares of 92 peopleWhat goes wrong, and for whom
- Who
- 92 people using QuickBooks Workforce
- What goes wrong
- Extremely slow loading and app freezes32 people · 35%
- Fails to clock in or out27 people · 29%
- Cannot add or edit timesheets14 people · 15%
- Requires login or verification on every launch6 people · 7%
- Since
- 08 Nov 2019 → 21 Oct 2026
Is this a startup idea?
Not directly. These are complaints about a product or service people already use — the fix belongs first to that provider.
- Complaints are about
- QuickBooks Workforce
- Looking for something else
- 1% want an alternative · 12% ask the provider for a feature
- What the numbers say
- Almost nobody is looking for a different product — people want this provider to fix it, not a new option.
The pain — what people say
Their asks, who is writing, and the posts themselves
People are asking for
In their own words — asks pulled from the evidence, most-repeated first
“Missing obvious functionality like duplicating entries across multiple days, and multi- time segments.”
“We have done every troubleshooting still does not resolve the issue.”
What people were doing
Every post behind this page, by what its author was doing — and when each one was written
- Complaint8287%
- Looking for an alternative11%
- Request1112%
Sources
94 signals · 2 sources
Evidence
Raw public posts behind this opportunity — click through to the original
…eleted the app. Re-added the app. Location is set always you name it. We have done every troubleshooting still does not resolve the issue. The kicker is they want to credit you five dollars. It should be worth more than that when you have to manually add in your employees time and with all the stress and frustration…
Strong complaintManual work…o reset it just to download a code you don’t have from their servers. Missing obvious functionality like duplicating entries across multiple days, and multi- time segments. Lots of improvements could be made to increase the user experience and I hope to see them. Sometimes this app is like pulling fingernails when it…
FrustratedMissing feature…cutives think why don’t we just have AI break the application for us? I hate this app and I hate the executives at this company for making the decision to break the app.
Strong complaint…store the correct settings. Then employees could be held accountable. The breaks feature is lacking as well, it should remind the employee to clock back in after the mandatory min 30 mins expire for a lunch break. Switching jobs and clocking out is often confused depending on the sequence used and results in…
FrustratedMissing featureQuickBooks Workforce Update is horrible. Doesn't allow me to clock in or out sometimes. I cannot favorite service items or customers anymore and doesn't save notes. I get done with a job and type in all of my notes just for the app to crash, clock me out, and not save any of my notes or day history. loved this app…
Strong complaintFrustrated
Market and score
Products already there, how the score moved, and what it is made of
Opportunity history
Every score change is stored as a snapshot — click a sub-score to overlay it
Why did it move?
Score unchanged at 36.1 · 08 Nov 2026, 08:00 → 09:15 UTC
How the score was measured39 measured values behind the seven sub-scores · each shows the value, then the points it earned out of 100Show ↓Hide ↑
Questions about this idea
- Is Frustration with Basic App Functionality a startup idea?
- Not directly. These are complaints about a product or service people already use, and the fix belongs first to that provider. The page shows what is frustrating users and how badly — not an open market to start a company in.
- How many people have this problem?
- 92 different people described it independently, in 94 mentions, the earliest from 08 Nov 2019 and the most recent from 21 Oct 2026. The quotes, with dates and links to the originals, are in the Evidence section.
- Is this problem getting worse?
- Status: steady — no change the counts can show. 5 people raised it in the last 30 days and 20 in the 30 days before; the status compares its share of everything collected from the same source, so collecting more or less cannot create a trend.
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Written by readers, except comments marked Team, which are ours. Not part of the evidence above and not counted in any score.
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QuickBooks Workforce app seems to have taken a turn for the worse, especially with the new update causing issues like crashing and not saving notes. We've heard from 52 people who are struggling with these problems. If you've switched to another app for clocking in and out, did it actually solve these issues for you?