SAP Concur: Receipt upload functionality issues
Users are experiencing significant issues with the SAP Concur platform, including a malfunctioning receipt upload function and frequent app crashes. These problems lead to frustration and unreliable performance, particularly with image processing and receipt capture.
8 different people have complained about this since 08 Aug 2025, most recently on 21 Sept 2026.
- “SAP Concur — New update has made receipt upload function unusable.”
- “SAP Concur — Missing Camera for receipt capture..”
- “SAP Concur — App crashes when attaching receipts.”
8 people in 8 posts across 1 source · demand low, pain moderate, competition moderate
The pain
shares of 8 quoted postsWhat goes wrong, and for whom
- Who
- 8 people using SAP Concur
- What goes wrong
- Missing feature13% of posts
- How bad
- 88% of posts are complaints · pain score moderate (43/100)
- Since
- 08 Aug 2025 → 21 Sept 2026
Is this a startup idea?
Not directly. These are complaints about a product or service people already use — the fix belongs first to that provider.
- Complaints are about
- SAP Concur
- Looking for something else
- 0% want an alternative · 13% ask the provider for a feature
- What the numbers say
- Almost nobody is looking for a different product — people want this provider to fix it, not a new option.
The pain — what people say
Their asks, who is writing, and the posts themselves
People are asking for
In their own words — asks pulled from the evidence, most-repeated first
“SAP Concur — Missing Camera for receipt capture..”
What people were doing
Every post behind this page, by what its author was doing — and when each one was written
- Complaint788%
- Request113%
Sources
8 signals · 1 sources
Evidence
Raw public posts behind this opportunity — click through to the original
SAP Concur — New update has made receipt upload function unusable 1. When taking a photo of a receipt through the app, it can no longer recognise the receipt no matter what colour the background is or the distance it’s taken from and the camera will not focus so receipt is always blurry. 2. The software no longer…
SAP Concur — Missing Camera for receipt capture. Latest update has made app unusable for core function of receipt capture while traveling.
Missing feature…rmal. App is not attaching correctly or saving information correctly. Massive disappointment. I have uninstalled and reinstalled and still not working
SAP Concur — Reliably crashes — Adding an existing receipt to an expense crashes the app every time. Poor quality control from SAP.
SAP Concur — App crashes when attaching receipts When attaching a receipt that has already been uploaded to the system the app crashes immediately
Market and score
Products already there, how the score moved, and what it is made of
Opportunity history
Every score change is stored as a snapshot — click a sub-score to overlay it
Why did it move?
Score 22.0 → 37.1 · 11 Oct 2026, 11:00 → 12:15 UTC
How the score was measured39 measured values behind the seven sub-scores · each shows the value, then the points it earned out of 100Show ↓Hide ↑
Questions about this idea
- Is Receipt upload functionality issues a startup idea?
- Not directly. These are complaints about a product or service people already use, and the fix belongs first to that provider. The page shows what is frustrating users and how badly — not an open market to start a company in.
- How many people have this problem?
- 8 different people described it independently, in 8 mentions, the earliest from 08 Aug 2025 and the most recent from 21 Sept 2026. The quotes, with dates and links to the originals, are in the Evidence section.
- Is this problem getting worse?
- Current status: stable — mentioned at a steady rate. Momentum is 43/100, measured as how often it is mentioned recently compared with before.
Adjacent opportunities
Nearest neighbours by embedding similarity
Have you run into this?
Written by readers, except comments marked Team, which are ours. Not part of the evidence above and not counted in any score.
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