Emburse Professional: Frustrating app usability and performance issues
The app suffers from significant usability and performance issues, leading to a frustrating user experience. Users describe it as clunky, slow, and confusing, with tedious navigation and delays.
13 different people have complained about this since 24 Oct 2016, most recently on 30 May 2026.
- “No TouchID, you're stuck having to remember to manually start a "Sync" because it will show info that's weeks or months old otherwise.”
- “This is easily the worst app and service I've encountered for expenses.”
- “Emburse Professional — Annoyingly tedious app..”
13 people in 13 posts across 1 source · demand low, pain low, competition moderate
The pain
shares of 13 quoted postsWhat goes wrong, and for whom
- Who
- 13 people using Emburse Professional
- What goes wrong
- Manual work8% of posts
- How bad
- 85% of posts are complaints
- Since
- 24 Oct 2016 → 30 May 2026
Is this a startup idea?
Not directly. These are complaints about a product or service people already use — the fix belongs first to that provider.
- Complaints are about
- Emburse Professional
- Looking for something else
- 0% want an alternative · 15% ask the provider for a feature
- What the numbers say
- Almost nobody is looking for a different product — people want this provider to fix it, not a new option.
The pain — what people say
Their asks, who is writing, and the posts themselves
What people were doing
Every post behind this page, by what its author was doing — and when each one was written
- Complaint1185%
- Request215%
Sources
13 signals · 1 sources
Evidence
Raw public posts behind this opportunity — click through to the original
…preadsheets. But the app is actually worse than a simple mobile site. No TouchID, you're stuck having to remember to manually start a "Sync" because it will show info that's weeks or months old otherwise.
Manual workEmburse Professional — Would give zero if possible This is easily the worst app and service I've encountered for expenses. The app crashes constantly, you have to use both the web app and the mobile app to do anything, the interfaces are outdated and unintuitive, and support is simply awful - if you need help you're…
Emburse Professional — Annoyingly tedious app. Forget the mobile app. Too many steps to get things done. If your company forces you to use this system, use the web based PC version. Many more options available. Also, use your own personal non company PC or Mac. (JUST SAYIN' for obvious reasons!) The learning curve is…
…ed from a drop-down menu, never needed to advance to the next screen. There’s just no way that someone who has used a smartphone in the last 18 years would make the app work the way it does; so clunky and slow, so much jerking in and out of fields and up and down on the screen, with such huge delays between pressing a…
…icity is what made this app better than the rest, and it is gone now. I do not recommend using the app.
Problem clusters
Distinct problems aggregated into this opportunity
Market and score
Products already there, how the score moved, and what it is made of
Opportunity history
Every score change is stored as a snapshot — click a sub-score to overlay it
Why did it move?
Score 23.8 → 24.4 · 11 Oct 2026, 11:00 → 12:15 UTC
How the score was measured38 measured values behind the seven sub-scores · each shows the value, then the points it earned out of 100Show ↓Hide ↑
Questions about this idea
- Is Frustrating app usability and performance issues a startup idea?
- Not directly. These are complaints about a product or service people already use, and the fix belongs first to that provider. The page shows what is frustrating users and how badly — not an open market to start a company in.
- How many people have this problem?
- 13 different people described it independently, in 13 mentions, the earliest from 24 Oct 2016 and the most recent from 30 May 2026. The quotes, with dates and links to the originals, are in the Evidence section.
- Is this problem getting worse?
- Current status: stable — mentioned at a steady rate. Momentum is 43/100, measured as how often it is mentioned recently compared with before.
Adjacent opportunities
Nearest neighbours by embedding similarity
Have you run into this?
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