SAP Concur: Sự thất vọng với hiệu suất ứng dụng SAP Concur

…ess and causing my boss to be on my case about expenses all the time. How anyone pays you for your service is truly amazing, I wish I could charge people thousands of dollars to simply LOOK like I was doing something. Taking pictures of receipts is impossible because concur refuses to focus on the receipt even with a…

…an it want mobile signal to take photo and upload with out crashing. Not being able to amend data on claim once create is useless . Claim status is useless and out of date as does not match the email stating Change of status for three weeks.

…third one (about 2 mins later) the same technical issue reappeared!! It is so annoying and so unreliable! This is not even a complicated app but nowadays way too many glitches

…am making it my mission to get my company off the Concur platform. This app is so non functional it’s infuriating. ExpenseIt? Please, the amount is wrong every time. It codes Lyft as a business meal every time. You can’t select check in/out hotel dates via the app (required so have to do report via web). Duplicates…

SAP Concur — App is awful, use desktop — Impossible to navigate, clunky, takes way more steps than necessary. Clicking certain fields unpopulated others. The worst feature is that if you text your receipt when prompted, it doesn’t attach to the correct expense and creates a duplicate expense. I got two late fees…

…e just trying to navigate SAP Concur’s clunky, unintuitive interface. To add insult to injury, they tack on a $14.95 “Change Fee” for every single trip—as if wasting my time wasn’t enough. This tool does not make travel easier; it makes it significantly harder. I could get better results and faster resolutions working…

SAP Concur — Horrible We are required to use this horrible app to track our mileage for expense reporting unfortunately it is absolutely useless. It barely ever tracks anything. It loses mileage constantly, and the answer we get constantly is just to refresh the app uninstall the app and reload the app this app should…

…at feels 15 years out of date in terms of performance and usability. How uploading a photo of a receipt can take 30 minutes is beyond me, and even then the auto/AI detection is inaccurate so you have to go through everything again manually anyway. I really don’t know why my employer uses this piece of junk platform!

…le tap home but and close app and restart after every change is made. Very time consuming and frustrating. Please fix immediately! 😁

SAP Concur — Frustrating workflow — Terrible UX. Image recognition on receipts often fails. Workflow is onerous - filing an expense takes ten times longer than it should, LOTS of repetitive/redundant entry when adding expenses to a report. Has no means of quickly correcting errors after submitting a report.

SAP Concur — New updates are terrible — Was a great app, worked perfectly for me for 6-7 years, the last year though had been horrible, takes forever to load or expense receipts, just horrible hopefully they fix but this is a year I’ve been dealing with it now and on multiple, it’s take over 40 minutes now to process…

…w, as the back office users are the people who choose and pay for it. The actual end user experience is horrible - we are treated with contempt as we have no choice. The ExpenseIt functionality is both slower and worse than it was in the standalone app. The app now wants to authenticate before every receipt it scans…

SAP Concur — Worst part of my job is this app This app is so awful, it literally single-handedly makes me want to quit my job. Constant software crashes and glitches, so many bugs, and takes forever for them to go through and approve an expense report. Would give zero stars if I could.

SAP Concur — Keeps crashing — Can only do one transaction before it keeps crashing. Very frustrating as it’s taking forever and it’s not time I have to spare.

…y The app is incredibly slow to use, pages take a long time to load. And everything has to be duplicated; details you add to an expense are not correctly carried over when you add it to a claim, meaning you have to manually enter everything again.

…? Every year the expense feature gets less accurate and takes longer. The app is awful for any of the actual travel features.

…don’t update properly and still show pending after they’re approved. App used to be ok but for the last year it has been ridiculously frustrating.

SAP Concur — Gets worse — This app over the last 6 months has gone downhill. It never works now total waste of time Mileage impossible now and because of functionality I forget and the travel side constantly crashes. Just get it sorted as it's an utter waste of time

…ld version when I don’t. Often gets category wrong when it shouldn’t. Overpriced and not great. You can do better!

…usable. It will not let you change expense type from the app anymore. The AI is garbage. I would delete the app if we weren’t forced to use it for work. Useless!

SAP Concur — Crashes constantly The app is terrible, I have tried to book flights while on the go and the app constantly crashes multiple times. I have given up and resorted to using the website instead.

SAP Concur — Horrible Because I my company hasn’t issued me a new phone, the app is useless to me? I enjoyed using this until they updated it without keeping a version that worked on older phones.

…ch expense. Every month, there’s a different t issue with this thing. I hate this app more and more every day

…cal, one will often disappear the second you try to attach a receipt. You then have to go into the desktop version to find the missing expense. Reported, never fixed.

…this is happening. Restarting app, phone or signing off doesn’t help. Poor design and lack of testing are obvious