{"data":{"items":[{"id":"d850e312-4eb9-4598-9bc7-eb7c98e77780","excerpt":"NordPass: Password Manager — Useless — I was hoping NordPass would manage my passwords across devices: iMac desktop computer, iphone and iPad. Unfortunately when traveling and on other networks it did not provide logins. When I forgot and refined passwords, NordPass did not ask if I wanted to update. At this point I’m ","url":"https://apps.apple.com/us/app/id1486322860?see-all=reviews","role":"pain","weight":0.9188334,"occurredAt":"2024-05-20T15:18:09.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"problem_report","painScore":0.85,"sentiment":-1,"confidence":0.49666667,"matchedPatterns":["waste_of_time","product:NordPass"],"statement":"This may all be “user error” but it should be more robust - IMHO, a waste of my time and money.","title":"NordPass: Password Manager — Useless","body":"I was hoping NordPass would manage my passwords across devices: iMac desktop computer, iphone and iPad. Unfortunately when traveling and on other networks it did not provide logins. When I forgot and refined passwords, NordPass did not ask if I wanted to update. At this point I’m back to trying to manage everything myself. This may all be “user error” but it should be more robust - IMHO, a waste of my time and money.","authorHash":"3f95d2aaf95adf3a7c8a2b0d9dd640b9","rating":1,"offTopic":false},{"id":"cae8ec2c-beca-45e3-9e68-54c8f5cd3e73","excerpt":"NordPass: Password Manager — NordPass — I came here with experience using other password manager apps, and the NordVPN product.\nThe app is functional, however they have made the free version so bloated that it is just frustrating to use. From bugs between mobile and desktop, the restriction to one logged in device, and","url":"https://apps.apple.com/us/app/id1486322860?see-all=reviews","role":"pain","weight":0.88406664,"occurredAt":"2024-10-21T14:09:08.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"problem_report","painScore":0.78,"sentiment":-0.75,"confidence":0.49666667,"matchedPatterns":["frustrating","product:NordPass"],"statement":"The app is functional, however they have made the free version so bloated that it is just frustrating to use.","title":"NordPass: Password Manager — NordPass","body":"I came here with experience using other password manager apps, and the NordVPN product.\nThe app is functional, however they have made the free version so bloated that it is just frustrating to use. From bugs between mobile and desktop, the restriction to one logged in device, and issues with browsers… it is frustrating to say the least.\n\nThis is something that works, but not flawlessly.. not close to flawlessly.","authorHash":"6f7b43cb85bb0e5b33119714f6d4bf53","rating":1,"offTopic":true},{"id":"76d7b06d-601b-49f7-a3d0-b4e46c63df4e","excerpt":"NordPass: Password Manager — I've been using this app for a couple of months across my phone, browser and tablet and I cannot tell you how many flipping problems I have signing into it, staying signed into it and not having it autofill worth a damn. I'm consistently having to manually look up passwords rather than havi","url":"https://play.google.com/store/apps/details?id=com.nordpass.android.app.password.manager&hl=en","role":"pain","weight":0.9660543,"occurredAt":"2025-08-28T02:00:05.000Z","sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","credibility":0.7,"venue":"Google Play US/Security & access","intent":"problem_report","painScore":0.62666667,"sentiment":-0.6666667,"confidence":0.59388584,"matchedPatterns":["manual_process","product:NordPass"],"statement":"I'm consistently having to manually look up passwords rather than having it conveniently fill things for me.","title":"NordPass: Password Manager","body":"I've been using this app for a couple of months across my phone, browser and tablet and I cannot tell you how many flipping problems I have signing into it, staying signed into it and not having it autofill worth a damn. I'm consistently having to manually look up passwords rather than having it conveniently fill things for me. it seemed to work fine for the first month but the service has consistently gone downhill. I will not be renewing my subscription.","authorHash":"73eb72c53c0e08c1fe9c473eb94c2b08","rating":1,"offTopic":false},{"id":"45a9b0c5-4e61-4466-9313-598f3dfa2f34","excerpt":"NordPass: Password Manager — Useless and irritating — I have no idea what’s gone wrong with this app but it refuses to open up when I want autofill done… all the apps and websites I have to manually enter the passwords. Dashlan was better at least I didn’t had this issue now I am stuck with them for 2 years looking at ","url":"https://apps.apple.com/au/app/id1486322860?see-all=reviews","role":"pain","weight":0.87413335,"occurredAt":"2025-05-06T21:54:56.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Security & access","intent":"problem_report","painScore":0.76,"sentiment":-1,"confidence":0.49666667,"matchedPatterns":["manual_process","product:NordPass"],"statement":"I have no idea what’s gone wrong with this app but it refuses to open up when I want autofill done… all the apps and websites I have to manually enter the passwords.","title":"NordPass: Password Manager — Useless and irritating","body":"I have no idea what’s gone wrong with this app but it refuses to open up when I want autofill done… all the apps and websites I have to manually enter the passwords. Dashlan was better at least I didn’t had this issue now I am stuck with them for 2 years looking at the review that it’s at par with dashlane… in my view it’s way far off in customer use ability… not at all happy","authorHash":"2f45e213597fc0d8f5a33f5af50ce9ea","rating":1,"offTopic":false},{"id":"4d020f15-8eb2-4fc1-a946-fb5c02924b4e","excerpt":"NordPass: Password Manager — Punishes customers — They have changed policy to try to squeeze more money out of customers by requiring additional payment to log in from more than one device. Very irritating and completely defeats the purpose.\nThe passkey function is also really clunky and annoying. I will be switching t","url":"https://apps.apple.com/gb/app/id1486322860?see-all=reviews","role":"pain","weight":0.83009833,"occurredAt":"2026-10-20T21:57:47.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Security & access","intent":"problem_report","painScore":0.88,"sentiment":-1,"confidence":0.44154167,"matchedPatterns":["frustrating","product:NordPass"],"statement":"The passkey function is also really clunky and annoying.","title":"NordPass: Password Manager — Punishes customers","body":"They have changed policy to try to squeeze more money out of customers by requiring additional payment to log in from more than one device. Very irritating and completely defeats the purpose.\nThe passkey function is also really clunky and annoying. I will be switching to another provider","authorHash":"afcffcd38ec7361bd6f142eec25bdd25","rating":1,"offTopic":true},{"id":"f89b184c-77c9-46a9-b125-3853e627aea9","excerpt":"NordPass: Password Manager — Very very poor — This stupid program does not hold passwords. It keeps locking me out. I find it the most useless frustrating program I have ever had the misfortune of using. My advice - don’t buy it !!","url":"https://apps.apple.com/au/app/id1486322860?see-all=reviews","role":"pain","weight":0.6540833,"occurredAt":"2025-07-21T14:39:58.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Security & access","intent":"problem_report","painScore":0.88,"sentiment":-1,"confidence":0.34791666,"matchedPatterns":["frustrating","product:NordPass"],"statement":"I find it the most useless frustrating program I have ever had the misfortune of using.","title":"NordPass: Password Manager — Very very poor","body":"This stupid program does not hold passwords. It keeps locking me out. I find it the most useless frustrating program I have ever had the misfortune of using. My advice - don’t buy it !!","authorHash":"ebfab303cea7ed61d21749a311298255","rating":1,"offTopic":false},{"id":"4d3a806a-40fe-4822-9e26-56b6c4909997","excerpt":"NordPass: Password Manager — So buggy. It's been like this for literal years. I would switch if it wasn't so much work. Autofill rarely works. Once it's working again, the next app update breaks it. It's currently broken again, and the NordPass interface isn't even on the screen to report the autofill issue. It constan","url":"https://play.google.com/store/apps/details?id=com.nordpass.android.app.password.manager&hl=en","role":"pain","weight":0.65072405,"occurredAt":"2025-09-16T19:32:21.000Z","sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","credibility":0.7,"venue":"Google Play US/Security & access","intent":"other","painScore":0.25454545,"sentiment":-0.6363636,"confidence":0.5186931,"matchedPatterns":["product:NordPass"],"statement":"It's currently broken again, and the NordPass interface isn't even on the screen to report the autofill issue.","title":"NordPass: Password Manager","body":"So buggy. It's been like this for literal years. I would switch if it wasn't so much work. Autofill rarely works. Once it's working again, the next app update breaks it. It's currently broken again, and the NordPass interface isn't even on the screen to report the autofill issue. It constantly asks to save passwords that it just autofilled (when it does work). Support service is no help, they just ask for the logs and then provide no solution.","authorHash":"af7ddf248db627c2da875320de0eebe2","rating":2,"offTopic":false},{"id":"02b5213f-b8cc-4e20-a350-39266b461709","excerpt":"NordPass: Password Manager — I’m stuck with them now — I have to repeatedly log into the app. I then have to have the password saved elsewhere so I can get in. It’s such a faff and waste of time when trying to log into other apps.","url":"https://apps.apple.com/gb/app/id1486322860?see-all=reviews","role":"pain","weight":0.6420271,"occurredAt":"2025-11-15T08:26:37.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Security & access","intent":"problem_report","painScore":0.85,"sentiment":-1,"confidence":0.34704167,"matchedPatterns":["waste_of_time","product:NordPass"],"statement":"It’s such a faff and waste of time when trying to log into other apps.","title":"NordPass: Password Manager — I’m stuck with them now","body":"I have to repeatedly log into the app. I then have to have the password saved elsewhere so I can get in. It’s such a faff and waste of time when trying to log into other apps.","authorHash":"bae5629df9df661798ee922e6dd75902","rating":3,"offTopic":false},{"id":"69f1a500-2bea-4c6c-a211-70f144855123","excerpt":"NordPass: Password Manager — Not user friendly — I have been using this app for quite awhile. It is wonky. I just got a new phone and transferring it over is a nightmare- still haven’t figured it out.","url":"https://apps.apple.com/us/app/id1486322860?see-all=reviews","role":"pain","weight":0.6127121,"occurredAt":"2026-06-27T17:18:53.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"problem_report","painScore":0.91,"sentiment":-1,"confidence":0.32079166,"matchedPatterns":["terrible","product:NordPass"],"statement":"I just got a new phone and transferring it over is a nightmare- still haven’t figured it out.","title":"NordPass: Password Manager — Not user friendly","body":"I have been using this app for quite awhile. It is wonky. I just got a new phone and transferring it over is a nightmare- still haven’t figured it out.","authorHash":"2e7badaacef917bec2ba3fd6632bc7b5","rating":1,"offTopic":false},{"id":"8d7236e6-6c92-4ae9-aa1d-9e004cc7f3a0","excerpt":"NordPass: Password Manager — Don’t believe fake reviews! — I’ve tried about every password app on the App Store. This one has to fall in the worst two of them all! I don’t know which other one is worse but hey, I’ll be willing to admit there may be another one that is worse out there, just not sure which it would be.  ","url":"https://apps.apple.com/us/app/id1486322860?see-all=reviews","role":"pain","weight":0.6055,"occurredAt":"2026-08-15T17:00:28.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.4325,"matchedPatterns":["product:NordPass"],"statement":"This one has to fall in the worst two of them all!","title":"NordPass: Password Manager — Don’t believe fake reviews!","body":"I’ve tried about every password app on the App Store. This one has to fall in the worst two of them all! I don’t know which other one is worse but hey, I’ll be willing to admit there may be another one that is worse out there, just not sure which it would be.  The interface is absolutely the most unintuitive that it possibly could be.  The design must be to confuse the user!\n\nCustomer service is a concept totally foreign to these people.","authorHash":"fa23ad4f7431cbe65186b7c5cacadcad","rating":1,"offTopic":true},{"id":"be39db54-b26f-433a-b755-c29407d48897","excerpt":"NordPass: Password Manager — Android functionality is far worse than Apple. Autofill prompt fails to open many times, forcing me to go into the app and copy and paste. Many times when the autofill does prompt, the credentials don't actually transfer. I select the choice and nothing happens. I have followed every suppor","url":"https://play.google.com/store/apps/details?id=com.nordpass.android.app.password.manager&hl=en","role":"pain","weight":0.63366234,"occurredAt":"2025-08-20T17:47:12.000Z","sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","credibility":0.7,"venue":"Google Play US/Security & access","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.45261595,"matchedPatterns":["product:NordPass"],"statement":"Autofill prompt fails to open many times, forcing me to go into the app and copy and paste.","title":"NordPass: Password Manager","body":"Android functionality is far worse than Apple. Autofill prompt fails to open many times, forcing me to go into the app and copy and paste. Many times when the autofill does prompt, the credentials don't actually transfer. I select the choice and nothing happens. I have followed every support action to make sure Nord is the prioritized and only autofill app on my android, and it is still incredibly inconsistent. Had I known of these issues, I wouldn't have paid for this service. Disappointed","authorHash":"4e33d0090decb70f08e563ddbea96d06","rating":2,"offTopic":false},{"id":"f8b28bb2-cf47-421f-a0a5-1d8368f3e393","excerpt":"NordPass: Password Manager — Money-Hungry — Not allowing multiple devices to be logged in to my account without a subscription is the one of the most ridiculous things a tech company has demanded of me. Shame to see this app take the IFTTT route - I'll take my services to a company that cares more about my security tha","url":"https://apps.apple.com/us/app/id1486322860?see-all=reviews","role":"pain","weight":0.50666666,"occurredAt":"2024-06-01T14:45:44.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"other","painScore":0.33333334,"sentiment":-0.8333333,"confidence":0.38,"matchedPatterns":["product:NordPass"],"statement":"Not allowing multiple devices to be logged in to my account without a subscription is the one of the most ridiculous things a tech company has demanded of me.","title":"NordPass: Password Manager — Money-Hungry","body":"Not allowing multiple devices to be logged in to my account without a subscription is the one of the most ridiculous things a tech company has demanded of me. Shame to see this app take the IFTTT route - I'll take my services to a company that cares more about my security than my wallet. The app doesn't even autofill 90% of the time anyway, even after pressing the keyboard prompt.","authorHash":"8b562d7e003064fe3edda58c22a64dcf","rating":1,"offTopic":true},{"id":"e1a9f88a-6eae-4411-8450-05d501dcf79c","excerpt":"NordPass: Password Manager — Horrible! — I have had nothing but trouble with NordPass! It repeatedly locks me out even though it let me sign in previously by doing the same thing. I cannot get the app to automatically supply the password for sites that I have programmed into the app. And, to add insult to injury, you c","url":"https://apps.apple.com/us/app/id1486322860?see-all=reviews","role":"pain","weight":0.50015,"occurredAt":"2024-07-04T14:13:16.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.35725,"matchedPatterns":["product:NordPass"],"statement":"NordPass: Password Manager — Horrible!.","title":"NordPass: Password Manager — Horrible!","body":"I have had nothing but trouble with NordPass! It repeatedly locks me out even though it let me sign in previously by doing the same thing. I cannot get the app to automatically supply the password for sites that I have programmed into the app. And, to add insult to injury, you can’t talk to a real person to help solve your problems!","authorHash":"b692ccd6c1332bc5a345b257b94b719a","rating":1,"offTopic":false},{"id":"1b79c01a-d712-45fe-b227-484cac2ca87c","excerpt":"NordPass: Password Manager — It sucks — Can’t import my passwords from my iPhone into Nord. Appears I have to manually enter all websites data and app data into Nord","url":"https://apps.apple.com/us/app/id1486322860?see-all=reviews","role":"pain","weight":0.4913489,"occurredAt":"2026-06-21T15:09:56.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"problem_report","painScore":0.6933333,"sentiment":-0.8333333,"confidence":0.29016668,"matchedPatterns":["manual_process","product:NordPass"],"statement":"Appears I have to manually enter all websites data and app data into Nord","title":"NordPass: Password Manager — It sucks","body":"Can’t import my passwords from my iPhone into Nord. Appears I have to manually enter all websites data and app data into Nord","authorHash":"2e5e540025075e265b997257e78656cc","rating":1,"offTopic":true},{"id":"9187a83a-58d2-4ef9-aecb-35eae5408fbf","excerpt":"NordPass: Password Manager — Horrible. Communication is abysmal. Tried to cancel services and was unable to do so and was charged again. Needed to provide a receipt from when I initially purchased 2 years ago when they were running a promotion. User interface is outdated. Trying to export your data to transfer service ","url":"https://play.google.com/store/apps/details?id=com.nordpass.android.app.password.manager&hl=en","role":"pain","weight":0.55947304,"occurredAt":"2026-08-30T04:20:01.000Z","sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","credibility":0.7,"venue":"Google Play US/Security & access","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.3996236,"matchedPatterns":["product:NordPass"],"statement":"Tried to cancel services and was unable to do so and was charged again.","title":"NordPass: Password Manager","body":"Horrible. Communication is abysmal. Tried to cancel services and was unable to do so and was charged again. Needed to provide a receipt from when I initially purchased 2 years ago when they were running a promotion. User interface is outdated. Trying to export your data to transfer service to another password manager is not a visible option and may not be viable. Do yourself a favor and skip this password manager","authorHash":"d711a4dff98e9ff7c567d503112c714d","rating":1,"offTopic":true},{"id":"5955546b-23d3-466e-952a-39022370918a","excerpt":"NordPass: Password Manager — Extremely disappointed — I have been going crazy with this software. I can log in on my computer but using the same password unable to login on my phone. Chasing my tail running in circles with NORDPASS. I strongly recommend avoiding this app.","url":"https://apps.apple.com/au/app/id1486322860?see-all=reviews","role":"pain","weight":0.48605356,"occurredAt":"2024-08-27T09:53:06.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Security & access","intent":"recommendation_request","painScore":0.26645163,"sentiment":-0.516129,"confidence":0.38379166,"matchedPatterns":["recommend","product:NordPass"],"statement":"I strongly recommend avoiding this app.","title":"NordPass: Password Manager — Extremely disappointed","body":"I have been going crazy with this software. I can log in on my computer but using the same password unable to login on my phone. Chasing my tail running in circles with NORDPASS. I strongly recommend avoiding this app.","authorHash":"898a8b01d763b1c3e477495f6dd146d6","rating":1,"offTopic":false},{"id":"e16be045-5de7-4beb-9ca3-914c635efe28","excerpt":"NordPass: Password Manager — To much trouble — I use NordVPN which I like so I bought NordPass . After just chatting with support , you have to keep all cookies on your computer so it can authenticate itself or everytime you have to go through multiple signins just to use it. \nI don’t want to leave every cookie from ev","url":"https://apps.apple.com/us/app/id1486322860?see-all=reviews","role":"pain","weight":0.456,"occurredAt":"2024-07-12T21:28:35.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"other","painScore":0.2,"sentiment":-0.5,"confidence":0.38,"matchedPatterns":["product:NordPass"],"statement":"NordPass is way to complicated and won’t be using it.","title":"NordPass: Password Manager — To much trouble","body":"I use NordVPN which I like so I bought NordPass . After just chatting with support , you have to keep all cookies on your computer so it can authenticate itself or everytime you have to go through multiple signins just to use it. \nI don’t want to leave every cookie from everywhere scraping my data just so can use NordPass . There’s simpler options like OneSafe. NordPass is way to complicated and won’t be using it.","authorHash":"a53bd51702ee03362cc34b316c12cef8","rating":1,"offTopic":false},{"id":"b499efc2-1a80-483d-91b2-ab99efa1ba94","excerpt":"NordPass: Password Manager — Not reliable. Loves to log you out at random and make you find you Master again. Good luck if anything happens to your phone or documents. Autofill only works occasionally and is easily confused. Impossible to talk to a person for help, and even if you do they can't or won't do anything. Ju","url":"https://play.google.com/store/apps/details?id=com.nordpass.android.app.password.manager&hl=en","role":"request","weight":0.3996236,"occurredAt":"2026-08-13T22:16:22.000Z","sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","credibility":0.7,"venue":"Google Play US/Security & access","intent":"other","painScore":0,"sentiment":0.3846154,"confidence":0.3996236,"matchedPatterns":["product:NordPass"],"statement":"Impossible to talk to a person for help, and even if you do they can't or won't do anything.","title":"NordPass: Password Manager","body":"Not reliable. Loves to log you out at random and make you find you Master again. Good luck if anything happens to your phone or documents. Autofill only works occasionally and is easily confused. Impossible to talk to a person for help, and even if you do they can't or won't do anything. Just stick with Google and save yourself the heartbreak of losing your passwords anyway.","authorHash":"9340fad9cd7b0ae9742788bbb7544982","rating":1,"offTopic":false},{"id":"46688b41-2229-4cb9-91fc-97867ae1abae","excerpt":"NordPass: Password Manager — Too hard to use over multiple devices — Yuck. I hate at home and at work!","url":"https://apps.apple.com/us/app/id1486322860?see-all=reviews","role":"pain","weight":0.45598084,"occurredAt":"2024-07-18T20:35:23.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"problem_report","painScore":0.94,"sentiment":-1,"confidence":0.23504166,"matchedPatterns":["i_hate","product:NordPass"],"statement":"I hate at home and at work!","title":"NordPass: Password Manager — Too hard to use over multiple devices","body":"Yuck. I hate at home and at work!","authorHash":"9066af10ad0b61cb54ca5ff4c52aadd7","rating":1,"offTopic":true},{"id":"d3690dff-a6ce-4a49-b75a-191237198bd6","excerpt":"NordPass: Password Manager — No longer worthwile — Update:  NordPass has been unreliable in my PC browser for awhile now but after the most recent iOS update it no longer works at all on my iPhone. Not sure whose problem that is. I can still see my log in info but it will not autofill under any circumstance nor can I c","url":"https://apps.apple.com/us/app/id1486322860?see-all=reviews","role":"pain","weight":0.44514287,"occurredAt":"2024-11-12T13:49:04.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"other","painScore":0.17142858,"sentiment":-0.42857143,"confidence":0.38,"matchedPatterns":["product:NordPass"],"statement":"Update: NordPass has been unreliable in my PC browser for awhile now but after the most recent iOS update it no longer works at all on my iPhone.","title":"NordPass: Password Manager — No longer worthwile","body":"Update:  NordPass has been unreliable in my PC browser for awhile now but after the most recent iOS update it no longer works at all on my iPhone. Not sure whose problem that is. I can still see my log in info but it will not autofill under any circumstance nor can I copy and paste anything into log in fields. \n\nI am not sorry to have purchased or to be using NordPass but it could be better if:\n\n*it didn’t flip to signing in to the NordVPN account without warning when we are trying to log in to NordPass\n*it stopped spastically offering to “update” log-in information everytime we log in to a site using exactly the same log-in information as used previously\n     *and if we do agree to “update” the info it would overwrite the existing detail but instead it creates a second or third entry in the app, which we then have to go back to purge","authorHash":"350f4b48dc010283dc8cfe15ad5eadd9","rating":1,"offTopic":false},{"id":"407c5fd4-e610-47fe-8052-6f18f2d22044","excerpt":"NordPass: Password Manager — Impossible! — Doesn’t auto fill passwords and doesn’t even ask if you want to save/create password for the site your on. \nWhen you go to the saved pws, you can’t do anything to fill on a site or there may be nothing there on nord. \nAbsolutely, completely such a total waste of money!","url":"https://apps.apple.com/us/app/id1486322860?see-all=reviews","role":"pain","weight":0.420525,"occurredAt":"2024-11-19T11:29:31.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.300375,"matchedPatterns":["product:NordPass"],"statement":"Absolutely, completely such a total waste of money!","title":"NordPass: Password Manager — Impossible!","body":"Doesn’t auto fill passwords and doesn’t even ask if you want to save/create password for the site your on. \nWhen you go to the saved pws, you can’t do anything to fill on a site or there may be nothing there on nord. \nAbsolutely, completely such a total waste of money!","authorHash":"e96eaeba212648880519db64518a5870","rating":1,"offTopic":false},{"id":"ad0c984c-17bf-40da-9ff0-cc2e86fde065","excerpt":"NordPass: Password Manager — Constantly logged out — Over the last month this app “disconnects” on a daily basis, forcing me to log in again before crashing. Can’t recommend the app at this point.","url":"https://apps.apple.com/us/app/id1486322860?see-all=reviews","role":"request","weight":0.40413743,"occurredAt":"2024-10-31T12:59:24.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"recommendation_request","painScore":0.16,"sentiment":-0.25,"confidence":0.34839433,"matchedPatterns":["recommend","product:NordPass"],"statement":"Can’t recommend the app at this point.","title":"NordPass: Password Manager — Constantly logged out","body":"Over the last month this app “disconnects” on a daily basis, forcing me to log in again before crashing. Can’t recommend the app at this point.","authorHash":"2e1dffa73f002d91c30eed93a3f6c48b","rating":1,"offTopic":false},{"id":"25d6ac64-61cc-4aaf-9e3f-c789920662d1","excerpt":"NordPass: Password Manager — Gone from great to gross — I don’t know what Nord is doing every single update but I continue to get logged out of everything and have to go through a painful 15 minute process to try and get back in. I can’t wait for my membership to be over and move everything over the Apple Passwords. Yo","url":"https://apps.apple.com/us/app/id1486322860?see-all=reviews","role":"pain","weight":0.39286786,"occurredAt":"2024-11-09T20:31:55.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"other","painScore":0.17142858,"sentiment":-0.42857143,"confidence":0.335375,"matchedPatterns":["product:NordPass"],"statement":"I don’t know what Nord is doing every single update but I continue to get logged out of everything and have to go through a painful 15 minute process to try and get back in.","title":"NordPass: Password Manager — Gone from great to gross","body":"I don’t know what Nord is doing every single update but I continue to get logged out of everything and have to go through a painful 15 minute process to try and get back in. I can’t wait for my membership to be over and move everything over the Apple Passwords. You’ve lost my business forever.","authorHash":"92f76dd143997418baaec92adc589c7b","rating":1,"offTopic":false},{"id":"19e98d88-e49d-4cbf-b1dd-a519c3e38bec","excerpt":"NordPass: Password Manager — Does not work — Don’t waste your money","url":"https://apps.apple.com/au/app/id1486322860?see-all=reviews","role":"pain","weight":0.36454305,"occurredAt":"2025-12-31T22:42:15.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Security & access","intent":"problem_report","painScore":0.78333336,"sentiment":-0.8333333,"confidence":0.20441666,"matchedPatterns":["doesnt_work","product:NordPass"],"statement":"NordPass: Password Manager — Does not work.","title":"NordPass: Password Manager — Does not work","body":"Don’t waste your money","authorHash":"811096200c45300f7e6c0e57fcdbdf09","rating":1,"offTopic":true},{"id":"e47f7e72-6927-4aa8-b6af-abe9c283d21c","excerpt":"NordPass: Password Manager — Nordpass — Don’t try to get a new iphone unless you love being frustrated to the max","url":"https://apps.apple.com/us/app/id1486322860?see-all=reviews","role":"pain","weight":0.36210665,"occurredAt":"2024-10-27T16:40:06.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"problem_report","painScore":0.48,"sentiment":0,"confidence":0.24466667,"matchedPatterns":["frustrating","product:NordPass"],"statement":"Don’t try to get a new iphone unless you love being frustrated to the max","title":"NordPass: Password Manager — Nordpass","body":"Don’t try to get a new iphone unless you love being frustrated to the max","authorHash":"2ac6a0fa531076634c5ef313569ce271","rating":1,"offTopic":true},{"id":"71070a5e-3fe7-4d7a-9122-c13586d9565b","excerpt":"NordPass: Password Manager — Difficult — Passwords have become a nightmare since creating a Nordpass account. The service is rarely available when needed, yet I’m trapped as this app has some of my passwords saved exclusively with them.","url":"https://apps.apple.com/us/app/id1486322860?see-all=reviews","role":"pain","weight":0.329875,"occurredAt":"2024-11-23T21:48:37.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.235625,"matchedPatterns":["product:NordPass"],"statement":"Passwords have become a nightmare since creating a Nordpass account.","title":"NordPass: Password Manager — Difficult","body":"Passwords have become a nightmare since creating a Nordpass account. The service is rarely available when needed, yet I’m trapped as this app has some of my passwords saved exclusively with them.","authorHash":"80d8593fe53b21bae25d31bd76ffa9a0","rating":2,"offTopic":false},{"id":"38cd8086-1ae0-444b-9b15-f4f85e46f19b","excerpt":"NordPass: Password Manager — Frustrating — Good luck figuring this out","url":"https://apps.apple.com/us/app/id1486322860?see-all=reviews","role":"pain","weight":0.32712582,"occurredAt":"2024-09-04T02:45:30.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"problem_report","painScore":0.58,"sentiment":-0.25,"confidence":0.20704167,"matchedPatterns":["frustrating","product:NordPass"],"statement":"NordPass: Password Manager — Frustrating.","title":"NordPass: Password Manager — Frustrating","body":"Good luck figuring this out","authorHash":"98c978e07cc02a3b600e5446955bae39","rating":1,"offTopic":false},{"id":"0334a58a-3b76-4687-9c25-6cc0b2b2177f","excerpt":"NordPass: Password Manager — Cumbersome, poor service!! — A password management app is supposed to simplify one’s life, IMO.  I found Nordpass cumbersome and with extremely POOR CUSTOMER SERVICE!  Changing to Bitwarden or 1Password.","url":"https://apps.apple.com/us/app/id1486322860?see-all=reviews","role":"pain","weight":0.32252502,"occurredAt":"2024-08-05T18:01:25.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.230375,"matchedPatterns":["product:NordPass"],"statement":"I found Nordpass cumbersome and with extremely POOR CUSTOMER SERVICE!","title":"NordPass: Password Manager — Cumbersome, poor service!!","body":"A password management app is supposed to simplify one’s life, IMO.  I found Nordpass cumbersome and with extremely POOR CUSTOMER SERVICE!  Changing to Bitwarden or 1Password.","authorHash":"83695ce05a15853dca85c3814865943e","rating":1,"offTopic":false},{"id":"f552e74f-a38f-412a-9b10-2e51ad7ff8cf","excerpt":"NordPass: Password Manager — Rate — Hard to use, does not work well in IOS","url":"https://apps.apple.com/us/app/id1486322860?see-all=reviews","role":"pain","weight":0.30528542,"occurredAt":"2024-09-11T12:22:37.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"problem_report","painScore":0.45,"sentiment":0,"confidence":0.21054167,"matchedPatterns":["doesnt_work","product:NordPass"],"statement":"Hard to use, does not work well in IOS","title":"NordPass: Password Manager — Rate","body":"Hard to use, does not work well in IOS","authorHash":"992fb372d575526e5b08935c20c291f2","rating":3,"offTopic":false},{"id":"606c56a7-db80-4dbb-bf23-055a81754d95","excerpt":"NordPass: Password Manager — Super Low Quality — the app logs you out constantly and it a hassle to use with Chrome and Safari essentially useless.","url":"https://apps.apple.com/us/app/id1486322860?see-all=reviews","role":"pain","weight":0.24832304,"occurredAt":"2024-10-29T20:05:45.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.1773736,"matchedPatterns":["product:NordPass"],"statement":"the app logs you out constantly and it a hassle to use with Chrome and Safari essentially useless.","title":"NordPass: Password Manager — Super Low Quality","body":"the app logs you out constantly and it a hassle to use with Chrome and Safari essentially useless.","authorHash":"be7a0c42d2caa5e47e885c4ecd9a234c","rating":1,"offTopic":false},{"id":"fccaa4e4-a06b-4b4e-b280-30cf14f111bf","excerpt":"NordPass: Password Manager — Confusing! — Struggling with this app. Not sure I can recommend it. I’ve also invested in Nordlocker & NordPass which aren’t much better.\nOverall …pretty disappointed.","url":"https://apps.apple.com/au/app/id1486322860?see-all=reviews","role":"pain","weight":0.23272501,"occurredAt":"2024-10-10T10:10:32.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Security & access","intent":"other","painScore":0.16,"sentiment":-0.4,"confidence":0.200625,"matchedPatterns":["product:NordPass"],"statement":"Overall …pretty disappointed.","title":"NordPass: Password Manager — Confusing!","body":"Struggling with this app. Not sure I can recommend it. I’ve also invested in Nordlocker & NordPass which aren’t much better.\nOverall …pretty disappointed.","authorHash":"f34345237ce73631945a7f3211987ce0","rating":2,"offTopic":false},{"id":"a96e3301-ccc3-4dec-bae8-894ca2145c24","excerpt":"NordPass: Password Manager — Weird — NordPass works fine on my MacBook but keeps returning the wrong passwords on my iPhone. They don’t seem to want to play nice together.","url":"https://apps.apple.com/gb/app/id1486322860?see-all=reviews","role":"request","weight":0.19066666,"occurredAt":"2025-10-14T18:12:33.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Security & access","intent":"other","painScore":0.06666667,"sentiment":-0.16666667,"confidence":0.17875,"matchedPatterns":["product:NordPass"],"statement":"NordPass works fine on my MacBook but keeps returning the wrong passwords on my iPhone.","title":"NordPass: Password Manager — Weird","body":"NordPass works fine on my MacBook but keeps returning the wrong passwords on my iPhone. They don’t seem to want to play nice together.","authorHash":"919d8f79c28a3a47fa8b7c1d44c86223","rating":2,"offTopic":false},{"id":"142b2b01-fe8c-4609-866a-fb28f3451a61","excerpt":"NordPass: Password Manager — Difficult to use — I thought I had NordPass all setup but I have been unable to utilize this service has yet.","url":"https://apps.apple.com/us/app/id1486322860?see-all=reviews","role":"pain","weight":0.17985,"occurredAt":"2024-07-29T02:01:15.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"other","painScore":0.2,"sentiment":-0.5,"confidence":0.149875,"matchedPatterns":["product:NordPass"],"statement":"I thought I had NordPass all setup but I have been unable to utilize this service has yet.","title":"NordPass: Password Manager — Difficult to use","body":"I thought I had NordPass all setup but I have been unable to utilize this service has yet.","authorHash":"7f0f27bf9515c7549b149a607089c4f9","rating":3,"offTopic":false},{"id":"903441b5-5e38-4c56-a7e2-eb409c2a2547","excerpt":"NordPass: Password Manager — Set up is very poor and full of confusing info.. — I’m sure it’s great, but it’s impossible to set up….","url":"https://apps.apple.com/gb/app/id1486322860?see-all=reviews","role":"pain","weight":0.17162167,"occurredAt":"2025-09-01T17:47:41.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Security & access","intent":"other","painScore":0.18666667,"sentiment":-0.46666667,"confidence":0.144625,"matchedPatterns":["product:NordPass"],"statement":"NordPass: Password Manager — Set up is very poor and full of confusing info...","title":"NordPass: Password Manager — Set up is very poor and full of confusing info..","body":"I’m sure it’s great, but it’s impossible to set up….","authorHash":"8a2a945290ddd93784ccc4641d84c1b8","rating":1,"offTopic":true},{"id":"90281d42-355e-403f-b045-6f75c10de25c","excerpt":"NordPass: Password Manager — The Worst — Terrible software only exceeded by its customers service.","url":"https://apps.apple.com/us/app/id1486322860?see-all=reviews","role":"pain","weight":0.160825,"occurredAt":"2026-07-27T20:55:28.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.114875,"matchedPatterns":["product:NordPass"],"statement":"NordPass: Password Manager — The Worst.","title":"NordPass: Password Manager — The Worst","body":"Terrible software only exceeded by its customers service.","authorHash":"1fcd2e72ab0aa4ebe98121d078d50d56","rating":1,"offTopic":false},{"id":"8555c57c-f591-4d1b-837d-6e8d424c60f8","excerpt":"NordPass: Password Manager — User unfriendly — Too many steps. Poor directions and explanations.","url":"https://apps.apple.com/us/app/id1486322860?see-all=reviews","role":"pain","weight":0.14329167,"occurredAt":"2026-10-20T18:32:49.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"other","painScore":0.26666668,"sentiment":-0.6666667,"confidence":0.113125,"matchedPatterns":["product:NordPass"],"statement":"Poor directions and explanations.","title":"NordPass: Password Manager — User unfriendly","body":"Too many steps. Poor directions and explanations.","authorHash":"d4e9120bc79aadf87d561d0eb25cc69f","rating":3,"offTopic":false},{"id":"277c533d-f380-4718-91a0-dddd7f03e438","excerpt":"NordPass: Password Manager — Awful — Nord is clunky and unhelpful","url":"https://apps.apple.com/au/app/id1486322860?see-all=reviews","role":"pain","weight":0.120400004,"occurredAt":"2025-09-07T21:13:55.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store AU/Security & access","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.086,"matchedPatterns":["product:NordPass"],"statement":"NordPass: Password Manager — Awful.","title":"NordPass: Password Manager — Awful","body":"Nord is clunky and unhelpful","authorHash":"73d479229ebdb3128977857019f4133f","rating":1,"offTopic":false},{"id":"dbd8d8db-d064-4447-b97e-9d470d3911a0","excerpt":"NordPass: Password Manager — Terrible — Impossible to understand","url":"https://apps.apple.com/gb/app/id1486322860?see-all=reviews","role":"pain","weight":0.119175,"occurredAt":"2025-08-25T12:18:20.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Security & access","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.085125,"matchedPatterns":["product:NordPass"],"statement":"NordPass: Password Manager — Terrible.","title":"NordPass: Password Manager — Terrible","body":"Impossible to understand","authorHash":"0234d020187fb76173c3c5e06587efd0","rating":1,"offTopic":true},{"id":"4ccc45d9-5c48-41ba-b59e-c1f3dd3e18e8","excerpt":"NordPass: Password Manager — NordPass — Very complicated and difficult to use","url":"https://apps.apple.com/us/app/id1486322860?see-all=reviews","role":"pain","weight":0.1158,"occurredAt":"2026-08-07T19:07:04.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"other","painScore":0.2,"sentiment":-0.5,"confidence":0.0965,"matchedPatterns":["product:NordPass"],"statement":"Very complicated and difficult to use","title":"NordPass: Password Manager — NordPass","body":"Very complicated and difficult to use","authorHash":"86a90295ba82a2acbce24205705c9f1c","rating":1,"offTopic":true},{"id":"3783da3c-3f7f-4a58-abb7-a9d3a1c86670","excerpt":"NordPass: Password Manager — Don’t lose your password! — Great protection. Poor customer service.","url":"https://apps.apple.com/us/app/id1486322860?see-all=reviews","role":"request","weight":0.114,"occurredAt":"2024-10-12T18:05:29.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"other","painScore":0,"sentiment":0,"confidence":0.114,"matchedPatterns":["product:NordPass"],"statement":"Poor customer service.","title":"NordPass: Password Manager — Don’t lose your password!","body":"Great protection. Poor customer service.","authorHash":"cc83a6c4de9bdf608a50073c511b5aa2","rating":1,"offTopic":false},{"id":"3a214f81-0d62-4c89-8413-ef43e7662d2d","excerpt":"NordPass: Password Manager — Flaky at best — Would like to cancel… ugh","url":"https://apps.apple.com/us/app/id1486322860?see-all=reviews","role":"request","weight":0.10023409,"occurredAt":"2024-05-08T03:57:57.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"other","painScore":0.10909091,"sentiment":-0.27272728,"confidence":0.090375,"matchedPatterns":["product:NordPass"],"statement":"Would like to cancel… ugh","title":"NordPass: Password Manager — Flaky at best","body":"Would like to cancel… ugh","authorHash":"7c3ceafa64eeb6c913ba511b0865d17a","rating":1,"offTopic":false},{"id":"97d88fdd-4035-42d9-ac99-9633a014e1be","excerpt":"NordPass: Password Manager — Terrible — No","url":"https://apps.apple.com/us/app/id1486322860?see-all=reviews","role":"pain","weight":0.092225,"occurredAt":"2026-07-21T11:39:36.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Security & access","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.065875,"matchedPatterns":["product:NordPass"],"statement":"NordPass: Password Manager — Terrible.","title":"NordPass: Password Manager — Terrible","body":"No","authorHash":"65a18050b0cbb9de5ffc1f137cbca1cc","rating":1,"offTopic":true},{"id":"e5e4826d-e8dc-49bf-80fd-6c38a2280b6f","excerpt":"NordPass: Password Manager — Not good — Too complicated for the lay man","url":"https://apps.apple.com/gb/app/id1486322860?see-all=reviews","role":"request","weight":0.09125,"occurredAt":"2026-06-17T11:40:23.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store GB/Security & access","intent":"other","painScore":0,"sentiment":0,"confidence":0.09125,"matchedPatterns":["product:NordPass"],"statement":"Too complicated for the lay man","title":"NordPass: Password Manager — Not good","body":"Too complicated for the lay man","authorHash":"ec4fe4d281fb775f45d924c8c12fe333","rating":1,"offTopic":true}],"breakdown":[{"sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","count":38},{"sourceKey":"googleplay_global","sourceName":"Google Play (US storefront)","count":5}],"total":43}}