{"data":{"items":[{"id":"1e310f5e-2aa2-4ae1-816e-e09f802ff7f6","excerpt":"RentRedi: Landlord & Rent App — JMC — This app is absolutely terrible. Glitchy, freezes, customer support takes minutes to respond to each chat message and when they do it’s out of context, which feels like a child or LLM/chatbot. Given how I’m forced to use this thing, this has been the absolute worst app experience o","url":"https://apps.apple.com/us/app/id1187683543?see-all=reviews","role":"pain","weight":0.8433446,"occurredAt":"2025-08-18T04:31:23.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Property & real estate","intent":"problem_report","painScore":0.91,"sentiment":-1,"confidence":0.44154167,"matchedPatterns":["terrible","product:RentRedi"],"statement":"This app is absolutely terrible.","title":"RentRedi: Landlord & Rent App — JMC","body":"This app is absolutely terrible. Glitchy, freezes, customer support takes minutes to respond to each chat message and when they do it’s out of context, which feels like a child or LLM/chatbot. Given how I’m forced to use this thing, this has been the absolute worst app experience of my life,  by far.","offTopic":false},{"id":"35ebd9ec-7767-403f-82ef-69af58f059f4","excerpt":"RentRedi: Landlord & Rent App — Hard to reach support — I have used the app for a little over a year now. It could use some improvements. The live chat agents take forever to respond . I’ve been in live chat with Angelica for about 45 minutes now and my issue is still not resolved. I’m trying pay my annual subscription","url":"https://apps.apple.com/us/app/id1187683543?see-all=reviews","role":"pain","weight":0.6055,"occurredAt":"2025-12-30T02:55:02.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Property & real estate","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.4325,"matchedPatterns":["product:RentRedi"],"statement":"November I received an email stating rent payment not processed which turned out to be a scam email.","title":"RentRedi: Landlord & Rent App — Hard to reach support","body":"I have used the app for a little over a year now. It could use some improvements. The live chat agents take forever to respond . I’ve been in live chat with Angelica for about 45 minutes now and my issue is still not resolved. I’m trying pay my annual subscription- you would think I would receive help when trying to give the company money. She suggested I go to the website instead. Well the site is not sending me a verification code to my cell - so like I said improvement is needed. November I received an email stating rent payment not processed which turned out to be a scam email. I contacted rent redi and they confirmed it was not them. I’m leaving this review because I’m disappointed on the customer service provided.","offTopic":false},{"id":"9a376d58-53e7-4c99-97b4-4ca9d11362f6","excerpt":"RentRedi: Landlord & Rent App — Terrible customer service — I have subscribed to RentRedi for a couple years. I tried to contact customer service for the first time recently. \n\nI brought up an issue I needed help with. They said ok let me look into it. \n\nWithout getting back to me I received a message that they closed ","url":"https://apps.apple.com/us/app/id1187683543?see-all=reviews","role":"pain","weight":0.532,"occurredAt":"2026-03-19T01:50:20.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Property & real estate","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.38,"matchedPatterns":["product:RentRedi"],"statement":"RentRedi: Landlord & Rent App — Terrible customer service.","title":"RentRedi: Landlord & Rent App — Terrible customer service","body":"I have subscribed to RentRedi for a couple years. I tried to contact customer service for the first time recently. \n\nI brought up an issue I needed help with. They said ok let me look into it. \n\nWithout getting back to me I received a message that they closed the customer service ticket saying it was due to me not responding. Which isn’t true. They just did not get back to me. It’s easy to see this in our conversation thread. \n\nSo I mentioned this to customer service. They apologized. No big deal. I mentioned my issue again. They said they would forward it to another team. \n\nNo response after 2 weeks. \n\nSo here we are. And my issue persists. \n\nCan be a useful service but if you need customer service, which is important if you use this for big business, forget it.","offTopic":false},{"id":"6f246f12-9388-4cd8-b251-a17707da7310","excerpt":"RentRedi: Landlord & Rent App — Terrible — Service was great when erentpayment. After being bought out they are way more expensive and the service spends more time trying to get you to do all these other fancy services and misses its core function of helping landlords collect rent easier. Not once has a new lease went ","url":"https://apps.apple.com/us/app/id1187683543?see-all=reviews","role":"pain","weight":0.46444443,"occurredAt":"2025-08-04T22:23:54.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Property & real estate","intent":"other","painScore":0.22222222,"sentiment":-0.5555556,"confidence":0.38,"matchedPatterns":["product:RentRedi"],"statement":"RentRedi: Landlord & Rent App — Terrible.","title":"RentRedi: Landlord & Rent App — Terrible","body":"Service was great when erentpayment. After being bought out they are way more expensive and the service spends more time trying to get you to do all these other fancy services and misses its core function of helping landlords collect rent easier. Not once has a new lease went without problems or issues. App is buggy and makes zero logical sense. Should just start my own…","offTopic":false},{"id":"7583df47-2843-441f-b4e8-1dcea0c1cfe4","excerpt":"RentRedi: Landlord & Rent App — Not user friendly & atrocious customer support — Customer service isn’t very helpful either. I listed a unit, it only showed up on Zillow as an apartment. I’ve inquired with the customer support team about the issue for the last three days. Nothing has been done. Going to cancel my membe","url":"https://apps.apple.com/us/app/id1187683543?see-all=reviews","role":"pain","weight":0.42117047,"occurredAt":"2026-05-14T18:31:59.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Property & real estate","intent":"other","painScore":0.18181819,"sentiment":-0.45454547,"confidence":0.356375,"matchedPatterns":["product:RentRedi"],"statement":"Horrible customer support","title":"RentRedi: Landlord & Rent App — Not user friendly & atrocious customer support","body":"Customer service isn’t very helpful either. I listed a unit, it only showed up on Zillow as an apartment. I’ve inquired with the customer support team about the issue for the last three days. Nothing has been done. Going to cancel my membership if not resolved today. Horrible customer support","offTopic":false},{"id":"e3db00b6-382f-4dce-b0ec-4a23a5b668da","excerpt":"RentRedi: Landlord & Rent App — useless app — doesn’t let you split rent payments between tenants on the app","url":"https://apps.apple.com/us/app/id1187683543?see-all=reviews","role":"pain","weight":0.173075,"occurredAt":"2026-06-01T14:16:08.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Property & real estate","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.123625,"matchedPatterns":["product:RentRedi"],"statement":"RentRedi: Landlord & Rent App — useless app.","title":"RentRedi: Landlord & Rent App — useless app","body":"doesn’t let you split rent payments between tenants on the app","offTopic":false},{"id":"0e651d45-475a-44bd-b5b7-cd0cc26d5f2f","excerpt":"RentRedi: Landlord & Rent App — Slop and Spam — My landlord forced me to use this app that is slop and spam.","url":"https://apps.apple.com/us/app/id1187683543?see-all=reviews","role":"pain","weight":0.173075,"occurredAt":"2025-12-09T12:41:43.000Z","sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","credibility":0.72,"venue":"App Store US/Property & real estate","intent":"other","painScore":0.4,"sentiment":-1,"confidence":0.123625,"matchedPatterns":["product:RentRedi"],"statement":"RentRedi: Landlord & Rent App — Slop and Spam.","title":"RentRedi: Landlord & Rent App — Slop and Spam","body":"My landlord forced me to use this app that is slop and spam.","offTopic":false}],"breakdown":[{"sourceKey":"appstore_global","sourceName":"App Store (English storefronts)","count":7}],"total":7}}