FreshBooks Invoicing App: FreshBooks App Crashes and Errors
The FreshBooks Invoicing App frequently crashes, leading to significant frustration for users. Despite some positive aspects of the app's design, its reliability issues severely hinder its functionality, particularly during critical tasks like submitting invoices.
25 different people have complained about this since 26 Jan 2019, most recently on 15 Oct 2026. 1 of them in the last 30 days.
- “FreshBooks Invoicing App — The app is just awful.”
- “FreshBooks Invoicing App — Frustrating App.”
- “As a small business owner, it’s quite frustrating as it can burn a lot of hours, especially for a platform that’s been increasing in cost.”
25 people in 26 posts across 2 sources · 1 in the last 30 days, 0 in the 30 before
The pain
shares of 25 peopleWhat goes wrong, and for whom
- Who
- 25 people using FreshBooks Invoicing App
- What goes wrong
- Data fails to sync or load10 people · 40%
- App crashes or freezes during use10 people · 40%
- Frequent forced logouts and login loops6 people · 24%
- Invoices fail to save, send, or edit6 people · 24%
- Since
- 26 Jan 2019 → 15 Oct 2026
Is this a startup idea?
Not directly. These are complaints about a product or service people already use — the fix belongs first to that provider.
- Complaints are about
- FreshBooks Invoicing App
- Looking for something else
- 0% want an alternative · 27% ask the provider for a feature
- What the numbers say
- Almost nobody is looking for a different product — people want this provider to fix it, not a new option.
The pain — what people say
Their asks, who is writing, and the posts themselves
What people were doing
Every post behind this page, by what its author was doing — and when each one was written
- Complaint1869%
- Request727%
- About price14%
Sources
26 signals · 2 sources
Evidence
Raw public posts behind this opportunity — click through to the original
FreshBooks Invoicing App — The app is just awful I have been a freshbooks customer for many years, maybe 12 or more... the mobile app is just awful, I have not been able to synchronize my account in weeks, doesn’t matter what I do, uninstall install again, log in log out... it’s just so frustrating... not worth using…
Strong complaintFrustratedFreshBooks Invoicing App — Frustrating App Upon opening the app, I typically have to exit out and reopen multiple times for the app to show my invoices. Often times my initial open needs me to log in instead of using the Face ID which has been set up. The app doesn’t allow you to rearrange items on an invoice, forcing…
Frustrated…r, but there always seems to be something that doesn’t quite perform. As a small business owner, it’s quite frustrating as it can burn a lot of hours, especially for a platform that’s been increasing in cost. If your business invoicing and time tracking operations are quite straightforward I’m sure it would be…
Frustrated…inue to have chronic login and user experience issues with their app. It’s become very frustrating to use and there’s never a solve just promises. If I was starting over again now I would not choose this platform. Update Oct 2026 I was hoping I could report back w better news. I continue to regularly experience…
FrustratedManual workFreshBooks Invoicing App — Website works okay, but app is terrible I have never experienced an accounting app with more bugs. I’ve called customer support years ago and still dealing with the same bugs to this day, app freezes nonstop, never stays logged in, takes minutes to upload photos and then half the time just…
Strong complaint
Market and score
Products already there, how the score moved, and what it is made of
Opportunity history
Every score change is stored as a snapshot — click a sub-score to overlay it
Why did it move?
Score 35.4 → 35.5 · 12 Nov 2026, 17:00 → 18:15 UTC
How the score was measured38 measured values behind the seven sub-scores · each shows the value, then the points it earned out of 100Show ↓Hide ↑
Questions about this idea
- Is FreshBooks App Crashes and Errors a startup idea?
- Not directly. These are complaints about a product or service people already use, and the fix belongs first to that provider. The page shows what is frustrating users and how badly — not an open market to start a company in.
- How many people have this problem?
- 25 different people described it independently, in 26 mentions, the earliest from 26 Jan 2019 and the most recent from 15 Oct 2026. The quotes, with dates and links to the originals, are in the Evidence section.
- Is this problem getting worse?
- Status: steady — no change the counts can show. 1 people raised it in the last 30 days and 0 in the 30 days before; the status compares its share of everything collected from the same source, so collecting more or less cannot create a trend.
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Written by readers, except comments marked Team, which are ours. Not part of the evidence above and not counted in any score.
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The FreshBooks Invoicing App seems to crash or freeze at the worst times, like when finalizing an invoice or trying to upload photos. We've heard from 16 people about these issues, and it's clearly causing a lot of frustration. Does this happen to you on a specific phone model or after a particular update?